42 Mstp Jobs - Page 2

OPENTEXT - THE INFORMATION COMPANY OpenText is a global leader in information management, where innovation, creativity, and collaboration are the key components of our corporate culture. As a member of our team, you will have the opportunity to partner with the most highly regarded companies in the world, tackle complex issues, and contribute to projects that shape the future of digital transformation. AI-First. Future-Driven. Human-Centered. At OpenText, AI is at the heart of everything we do powering innovation, transforming work, and empowering digital knowledge workers. Were hiring talent that AI cant replace to help us shape the future of information management. Join us. Your Impact We are seeking a skilled and motivated Technical Writer to join our team. We are an enterprise software product company with technical and domain specific offerings. As an individual contributor, you will play a crucial role in creating high-quality technical documentation and content to support our products. In our hybrid work mode, everyone works from office three days a week. This setup offers the perfect balance between collaboration and flexibility, ensuring effective communication and coordination within the team. What The Role Offers If you are passionate about technical writing and thrive in a dynamic, agile, and collaborative environment, we invite you to join our team as an individual contributor in this pure technical writing role. What you will need to succeed 3+ years of experience in technical writing. Degree in any discipline, preferably, information science or computer applications. Native-level proficiency in English with exceptional grammar skills. Instructional proficiency in software-related concepts and terminologies. Technically savvy and enjoys learning and explaining technical concepts. Professional working proficiency in MSTP (Microsoft Manual of Style for Technical Publications). Professional working proficiency in technical writing best practices. For example, organizing content, chunking, minimalism, re-use, etc. Individual contributor responsible for creating and maintaining end user documentation. Work with scrum teams and SMEs to create and validate documentation. Passion for research You enjoy conducting in-depth research to gather the necessary information for creating accurate and comprehensive technical documentation. Collaborative mindset You thrive in collaborative environments, actively seeking input and feedback from subject matter experts and cross-functional teams to ensure the highest quality documentation. Team player You are a valuable team player, capable of effectively collaborating with colleagues to achieve shared goals and objectives. Self-motivated You possess a strong internal drive and motivation, allowing you to work independently, meet deadlines, and consistently deliver high-quality results. Results-oriented You have a proven track record of delivering outcomes and achieving tangible results, demonstrating a results-oriented approach in your work. Passion for explanation You enjoy explaining complex technical concepts in a clear and understandable manner, ensuring that end-users can easily grasp the information provided. Dedication to simplification You are committed to simplifying complex ideas and processes, transforming them into user-friendly and accessible documentation. One Last Thing OpenTexts efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com . Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenTexts vibrant workplace.

Provide Network Support for Team Deliverables L3. Able to Support Entire Network of Client Data Center. Interacting with the client on daily basis and provide insight to the remote team and management. Able to Support and have Good Knowledge of Static and Dynamic Routing Protocol like; EIGRP, OSPF, BGP and Static. Policy-base routing, Source-Base Routing, BGP Attributes. Able to Support and have Good Understanding of Layer2 and Layer3 switching technology Like; VLAN, VTP domain(Server/Client), STP, RSTP, MSTP, Rapid-PVST, Inter-VLAN routing, HSRP, VRRP, Stacking, STP troubleshooting. Able to Support and have Good Knowledge of Firewall Inside, Outside and DMZ zone and Security Level, DMZ, Policy, rule management, security, High-Availability, Cluster, Failover, logs monitoring and troubleshooting. Able to Manage network devices backup manually using TFTP and auto-backup tools. Remotely Upgrade IOS of network devices like Switches, Routers, Firewall and WLC. Able to use and configure Network monitoring tools, NCM, NPM, Syslog servers, event, TFTP Server, Ingress/Egress Traffic Analyzer, alerts, health monitoring. Participate as per schedule and monthly maintenance activities like backup activities. Skills: Should have experience and expertise in SD Wan (Viptela). Should have excellent written and verbal communication. Excellent understanding of Routing, Switching, Firewall, WIFI and Controllers. Good Knowledge in troubleshooting of Routers, Switches and Firewalls. Hands-on of Infrastructure problem solving and troubleshooting tickets. Hands-on operations on mega projects involving global network services and its architecture. Technologies: SDWan (Viptela) experience & expertise is required for this position. Cisco Routers 3900, ISR 4300 & ASR 9000 Switches, 2950, 3750,3850, C9000 series Power Stacking, Data Stacking, HSRP, VRRP & GLBP Good Knowledge of NGFW Firewalls Cisco FTD, FortiGate, Checkpoint, Palo Alto. Good Knowledge in VPN on Router, Firewall, IPSec-VPN, DMVPN, RA-VPN, GRE, MGRE Knowledge of IPSLA, Track, Routing Failover, Tunneling, QOS Good Knowledge of NMS, NPM, NCM like Nagios, SolarWinds and PRTG, OPmanager Good Knowledge on Backup/restore, IOS, Running Configuration, Start-up Config, network and firewall monitoring. Good Knowledge of Firewall CLI and UTM firewall devices, licenses, Blade and services management. Skills good to have: ITIL Foundation Training and Certification Certification is added advantage Knowledge of Cloud Networking (Azure, AWS, Google etc.) Knowledge of Scripting

Person at this position takes ownership of a module and associated quality and delivery. Person at this position provides instructions, guidance and advice to team members to ensure quality and on time delivery. Person at this position is expected to be able to instruct and review the quality of work done by technical staff. Person at this position should be able to identify key issues and challenges by themselves, prioritize the tasks and deliver results with minimal direction and supervision. Person at this position has the ability to investigate the root cause of the problem and come up alternatives/ solutions based on sound technical foundation gained through in-depth knowledge of technology, standards, tools and processes. Person has the ability to organize and draw connections among ideas and distinguish between those which are implementable. Person demonstrates a degree of flexibility in resolving problems/ issues that atleast to in-depth command of all techniques, processes, tools and standards within the relevant field of specialisation. Roles & Responsibilities 1. Responsible for a. Understanding new/existing product/feature/concept doc requirement b. Authors by aligning with customer documentation process/stylesheets/styleguides c. Grasps the domain knowledge quickly d. Implements DDLC/Doc. process for authoring docs 2. Who has excellent command over English/grammar 3. Who is familiar with: a. Tech Documentation Tools: Framemaker/Arbortext/Madcap flare, MS Office tools, MS Visio ... b. Content Management System or Version Control system: SVN, Confluence... c. Image editing/Graphics tools: MS Paint, SnagIT, Photoshop, Corel draw d. Publishing tools: Robohelp, Webworks Education and Experience Required Engineering graduate, MCA, etc Experience: 5-8 years Competencies Description Technical Writing - Documentation or Cross Functional - Documentation personnel is one 1. who: a. Understands new/existing product/feature/concept doc requirement b. Authors by aligning with customer documentation process/stylesheets/styleguides c. Grasps the domain knowledge quickly d. Implements DDLC/Doc. process for authoring docs 2. Who has excellent command over English/grammar 3. Who is familiar with: a. Tech Documentation Tools: Framemaker/Arbortext/Madcap flare, MS Office tools, MS Visio ... b. Content Management System or Version Control system: SVN, Confluence... c. Image editing/Graphics tools: MS Paint, SnagIT, Photoshop, Corel draw d. Publishing tools: Robohelp, Webworks Platforms- Mandatory to have one of the following: Windows, Solaris, Linux Technology Standard- Mandatory to know Document Development Life Cycle MSTP/Style guides Tools- Mandatory to have one of the following tools: Framemaker, Webworks, MS word, Paint, Photoshop, MS Visio, MS Excel, MS Power Point along with graphics tools such as MS Paint/Snag. Languages- Mandatory to have one of the following: HTML, XML Specialization- NA

Essential : Excellent communication and presentation skills Prior Pre-Sales, Troubleshooting or Implementation experience Prior experience of Voice based technical support Proficient in MS Office Suite Key Skills Required: Experience in Switching, Routing & Wireless Experience with Cisco Wireless Products - WLC (Wireless LAN Controllers), Access Points (AP), MSE, CMX, Prime Infrastructure (PI) etc Basic understanding of IEEE 802.11 standards (a, b, g), 802.1x, Wi-Fi Knowledge on Routing and Switching Protocols/Technologies like IGP, OSPF, EGP, BGP, STP, RSTP, VTP, VSS, vPC, vDC, MSTP, LACP, VLAN, VXLAN-EVPN Knowledge of Cisco Routing and Switching Platforms like Cisco ISR/ASR, Catalyst, Meraki

Job Title: Technical Writer / Information Developer Location: Bangalore Experience: 2-7 years Description: We are looking for individuals with a flair for effectively authoring software product documentation for end-users. The information developer must precisely translate user requirements and features to easily readable and comprehendible end-user documentation. Knowledge in developing marketing content such as white papers, brochures, newsletters, and demo scripts is an added advantage. Primary Responsibility: • Analyze, develop, and deliver content for context sensitive online help systems, user guides, and technical manuals using MSTP. • Collaborate with subject matter experts to determine necessary content updates. • Obtain collaborative approval of all new and revised content by subject matter experts and key contributors on cross-functional teams. • Provide expertise to cross-functional team members and subject matter experts for design and delivery strategies of product documentation. • Provide expertise for product documentation projects and assist in documentation design and delivery strategies for new product offerings. • Work with editors, other writers, instructional designers, and reviewers to refine content. Required Skills and Experience: • 2+ years of experience in writing, editing, developing documentation. • Excellent editing, writing, and verbal communication skills. • Good eye for detail, design, and typography, and strong visualization. • Sound knowledge of Technical Writing principles, standards, and methods. • Ability to author quality documentation with aggressive deadlines. • Proven ability to work well independently and as part of a team.

Looking for a immediate joiner who can join within 15 to 30 days Experience: Minimum 10 years of experience in networking, with at least 7 years managing Day 2 DC Operations and leading a team of 5+ support engineers in the BFSI (Banking, Financial Services, and Insurance) domain. Key Skills and ExpertiseCommunication Skills: Excellent written and verbal communication. Strong interpersonal skills for effective interaction with customer leadership and technical teams. Technical Expertise: 7+ years of experience in Data Center Operations/TAC roles for large enterprises, preferably in BFSI, CSPs, or System Integrators. 5+ years of hands-on experience with: Spine-leaf architecture (L2LS/L3LS), MLAG, VXLAN, EVPN. Networking protocols like BGP, OSPF. Packet capture-level troubleshooting for switches, routers, and firewalls. Micro-segmentation, traffic flows, AD/TACACS, NMS. Server and VM deployments. Experience with Arista equipment and technologies (preferred). Day 2 operations procedures including planned upgrades, RMA, troubleshooting. Hands-on experience in automation and integration using APIs on networking platforms. Roles and Responsibilities Operational Support: Provide advanced troubleshooting for hardware/software issues, coordinating with Arista TAC when necessary. Ensure quick resolution of P1 issues and critical escalations. Guide and mentor the L2 RE team for Day 2 operations and planned upgrades. Support integration, automation solutions, and new feature demonstrations. Governance and Reporting: Prepare technical inputs, reports, and action plans for governance calls and QBRs. Validate and ensure adherence to Daily/Weekly/Monthly MIS reporting by the L2 team. Technical Responsibilities: Perform routine bug scrubs and implement patch/bug fixes. Conduct network audits and configuration reviews to ensure compliance and best practices. Lead hardening and upgrades of Arista Fabric, CVP, and CVaaS. Manage the integration of new Arista switches and update design documents accordingly. Training and Mentorship: Conduct training and mentoring sessions to upskill the Day 2 Ops team. Ensure team readiness for new features and network fabric enhancements. Additional Tasks: Plan and oversee upgrades and change management activities. Ensure SLAs and timelines for all planned activities are met. Participate in Arista tech sessions and collaborate with the Arista team for product lifecycle management. Day-to-Day Activities: Perform health checks on CVP and Arista Fabric. Troubleshoot technical issues and coordinate with Arista TAC as needed. Configure RMA hardware for production networks. Update design documents for deployed configurations. Ensure compliance and closure of audit observations. Education & Certifications: BE/B.Tech/MCA or equivalent degree. Network certifications such as CCNA, CCNP, CWNA. ACE L3 or higher certification (preferred).

Domain: Network Engineer Location: Chennai Exp: 2+ Years Notice: Immediate to 15 days Shift: Rotational Shift Max CTC: 7 LPA Must have exp in Routing, Switching, IP subnetting and Wireshark Regards Gopinath 9150989283

1. Handle daily online technical service requests, close problems in an E2E manner, and take responsibility for customer satisfaction. 2. Routine maintenance plan execution, change operations, and network inspection 3. Perform proactive maintenance actions, update emergency plans, close network risks, and update licenses. 3. Have the technical capability of a single product; Be proficient in using IT tools and platforms. 4. Proficient in the knowledge of telecom network technologies and products; Be familiar with the compliance requirements of ITR and SD processes. 5. knowledge of transmission technologies e.g., MSTP, OTN, ASON, NGWDM, ROADM, MPLS ,TP etc. Ability to analyze, troubleshoot and resolve technical issues related to OPTICAL Product Line Network (WDM, ASON, Packet, MW) 6.Exposure of system level troubleshooting on Big Optical Networks with multiple technologies running like L0ASON, L1 ASON, MPLS-TP, Microwave

Job TitleSenior Engineer (Switching) LocationBengaluru Work EmploymentFull time DepartmentWireline DomainSoftware Reporting toProduct Architect About Us: Tejas Networks is a global broadband, optical and wireless networking company, with a focus on technology, innovation and R&D. We design and manufacture high-performance wireline and wireless networking products for telecommunications service providers, internet service providers, utilities, defence and government entities in over 75 countries. Tejas has an extensive portfolio of leading-edge telecom products for building end-to-end telecom networks based on the latest technologies and global standards with IPR ownership. We are a part of the Tata Group, with Panatone Finvest Ltd. (a subsidiary of Tata Sons Pvt. Ltd.) being the majority shareholder. Tejas has a rich portfolio of patents and has shipped more than 900,000 systems across the globe with an uptime of 99.999%. Our product portfolio encompasses wireless technologies (4G/5G based on 3GPP and O-RAN standards), fiber broadband (GPON/XGS-PON), carrier-grade optical transmission (DWDM/OTN), packet switching and routing (Ethernet, PTN, IP/MPLS) and Direct-to-Mobile and Satellite-IoT communication platforms. Our unified network management suite simplifies network deployments and service implementation across all our products with advanced capabilities for predictive fault detection and resolution. As an R&D-driven company, we recognize that human intelligence is a core asset that drives the organization’s long-term success. Over 60% of our employees are in R&D, we are reshaping telecom networks, one innovation at a time. Why join Tejas: We are on a journey to connect the world with some of the most innovative products and solutions in the wireless and wireline optical networking domains. Would you like to be part of this journey and do something truly meaningful? Challenge yourself by working in Tejas’ fast-paced, autonomous learning environment and see your output and contributions become a part of live products worldwide. At Tejas, you will have the unique opportunity to work with cutting-edge technologies, alongside some of the industry’s brightest minds. From 5G to DWDM/ OTN, Switching and Routing, we work on technologies and solutions that create a connected society. Our solutions power over 500 networks across 75+ countries worldwide, and we’re constantly pushing boundaries to achieve more. If you thrive on taking ownership, have a passion for learning and enjoy challenging the status quo, we want to hear from you! Who we are: Tejas networks portfolio of enterprise switches have been successfully running for more than a decade and going further strong in this ever-growing business. Tejas switches have been in wide range of deployments in various industries with major success including retail, infrastructure, defence and government projects. Tejas enterprise switch Team develops TEJNOS-EN software which is highly feature rich and advanced in L2/L3, security, and management protocols. They integrate the software with the custom hardware built with latest industry available next generation ASICS with port densities ranging from 1G to 100G. Current development is on to build further high-end switches with ODM’s for access, ToR and core switches for this enthusiastic team. To further expand the domain, Wifi access points development along with these L3 switches by having a complete controller orchestration solution is in the immediate roadmap for the current and upcoming talented engineers. What you work: As a Senior Engineer you will be working on Design and implement the latest L2/L3 protocol and system features on the NOS. Contribute to a culture of constant innovation and continual improvement Work with junior engineers as per the project requirements Support System Engineering team for customer demos, Support field teams on critical customer issues Active participation in Code and Customer Documentation review Mandatory skills: Interest in progressing a career in Ethernet and IP domains Strong coding experience in C/C++ and networking protocols Work experience in Carrier ethernet, ERPS, STP/MSTP/RSTP, dot1x, telemetry, EVPN-VXLAN, IP-MPLS, BGP, BFD, L3 VPN, Segment Routing, Multicast and QoS. Experience in open source OS like ONL, SONIC is a plus. Desired skills: Good hands-on experience on Linux Firmware bring up Hands on experience in porting NOS will be an additional plus. Work experience in Broadcom ASICS for ethernet switching(forwarding) Preferred Qualifications: Experience: 3 to 6 Years L2/L3 Protocol Development with Strong Programming skill in C OR C++ Education – B.E / B.TECH / M.S / M.Tech in Electronics / Electrical / Telecommunication Engineering, or a related field. Diversity and Inclusion Statement : Tejas Networks is an equal opportunity employer. We celebrate diversity and are committed to creating all-inclusive environment for all employees. We welcome applicants of all backgrounds regardless of race color, religion, gender, sexual orientation, age or veteran status. Our goal is to build a workforce that reflects the diverse communities we serve and to ensure every employee feels valued and respected.

Actively Supervising of ITSM Ticket queues to maintain MTTR. Analytical skills like logical thinking, Problem solving & handling assignments are mandatory. Identify root cause of P0/P1/P2/P3/P4 Incidents and recommend appropriate resolution action and other events that Customer identify as requiring Root Cause Analysis (RCA). First point of contact for support of any alarm/event/KPI related issues. Close Collaboration with Field Team for all field activities (Hardware failures, Node unreachable etc.). Ensure timely restoration of Services maintain MTTR for good customer experience & high Service availability to maintain Service Level Agreement (SLA). Proactive involvement to detect possible failures to ensure incident restoration/avoidance whenever engagement by Incident Manager or MS Automated Service Function. Node health checks and backups & trouble-shoot the deviation identified. Sharing details for MIR & CSR to respective teams. End to End Network Understanding. 3PP/OEM handling, Problem management support, Data Analytics, Customer Governance Handling. You will bring: Good knowledge in IP Networking Protocols like OSPF, ISIS, BGP, BGP-LU, MPLS, Inter-AS, LDP, RSVP, TE, L2VPN, L3VPN, BFD, Segment Routing. Understanding of Switching VLAN, STP, RSTP, MSTP, VRRP, HSRP. IP Security protocols- IPSEC, GRE, VPN, CGNat. CISCO, Spine-leaf Architecture, Border-Leaf Architecture, VX-LAN. Telecom knowledge (2G, 3G, 4G, 5G Service Flow & Interfaces). Product/Vendor knowledge on CISCO (mandatory) & Ericsson is preferable. Good Communication & trouble-shooting skills. 3-7 years of relevant in IP Domain Degree within / Telecommunication Engineering / Computer Science /Computer Engineering

Req ID: 321248 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Engineering Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Responsibilities: Must have great experience on Routing & Switching, Riverbed & Wireless. Vendors supported - Cisco, Riverbed Must be expert of routing, switching, wireless, LAN and WAN, i.e. L2 (Wireless IEEE 802.11 a, Ethernet, IEEE 802.1x std. STP, MSTP, RSTP, Dynamic VLAN, HSRP/VRRP.) / L3 (Routing protocols such as EIGRP, OSPF, BGP.), NEXUS, SD-WANEnsuring all configurations are in compliance with network standards, reviewing log files, SD-WAN, LAN, WAN, NMSParticipate in the setup, deployment, maintenance, troubleshooting and documentation of enterprise-level, mission-critical, network infrastructure componentsLooking to have strong knowledge of Riverbed (Hands-on) and ACI Know how will be added benefit. Owning and documenting escalated support tickets and service requests through resolution via ServiceNow Full understanding of WAN/LAN internetworking, protocol interoperability, network architecture development and requirements for testing / proof of concept Working knowledge of Networking products from Cisco, StealHead Riverbed Skills and knowledge and adherence to ITIL & Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change, and possess the flexibility to travel. Candidate should have a history of working unsupervised while achieving required goals Rotating on-call, support queue management, preforming network system analysis and reporting Willing to work in 24X7 environment Basic Required Qualifications: 6+ years of experience on managing LAN & WAN Infrastructures 6+ years’ experience on Routing & Switching, Riverbed & Wireless Vendor experience to include - Cisco, Riverbed Highly Preferred Skills: Preferred knowledge of Riverbed(Hands-on) and Wireless Adaptive, communication, presentation, and leadership skills Strict adherence to defined policies, processes and procedures Responsible for NW services improvement and operational task improvement Responsible to carry out the troubleshooting on Networks and Appliances Ensure that the tickets raised per shift are closed as per SLA and if not escalate as per the escalation Matrix defined.Manage shifts and take-up escalations on daily issues handled / escalated in the form of Daily reports.Management of Network & appliancesEnsure earlier resolution to the issues to meet SLA Ensure hardening & patching of devices meet compliance standards Following up with Vendors, Service Providers & Partners hardware & software whenever required & resolve issues by minimizing downtimes Work on the Service request and Incidents Scope and device relation with load analysis Hands-on experience in Routing & Switching, Wireless, Riverbed Hands-on experience on Network protocols like HSRP, VLANS, STP, OSPF, BGP and MPLS. Hands-on Experience on CISCO L3/L2 switches and WAN Routers including Cisco Wireless LAN Controller and Access point. Hands on experience on managing device through CLI & GUI bothUnderstanding of Enterprise level of Network OperationsProfiles having networking experience in Data Center industry at any given point in their career will be preferredSelf-driven and motivated to achieve success About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies.Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us atus.nttdata.com NTT DATA endeavors to make https://us.nttdata.comaccessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here. Job Segment Systems Analyst, Network, Telecom, Telecommunications, Cisco, Technology

Experienced in network design, implementation, migration, and troubleshooting. Skilled in CiscoFortinet firewalls, routing/switching, wireless SDA, and tools like SolarWinds. Strong in L2L3 support, mentoring, and handling major incidents

1. Understanding in Health insurance, 1-5 Years minimum (TE & STE ) 2.Test case execution, 3.Analysis of requirements document and design test cases according to requirement document 4. Test case design 5.Able to mentor junior team members 6.creation of Weekly and daily status report TCS Banc minimum experience should be 1 year DMS is mandatory.

Provide Network Support for Team Deliverables L3. Able to Support Entire Network of Client Data Center. Interacting with the client on daily basis and provide insight to the remote team and management. Able to Support and have Good Knowledge of Static and Dynamic Routing Protocol like; EIGRP, OSPF, BGP and Static. Policy-base routing, Source-Base Routing, BGP Attributes. Able to Support and have Good Understanding of Layer2 and Layer3 switching technology Like; VLAN, VTP domain(Server/Client), STP, RSTP, MSTP, Rapid-PVST, Inter-VLAN routing, HSRP, VRRP, Stacking, STP troubleshooting. Able to Support and have Good Knowledge of Firewall Inside, Outside and DMZ zone and Security Level, DMZ, Policy, rule management, security, High-Availability, Cluster, Failover, logs monitoring and troubleshooting. Able to Manage network devices backup manually using TFTP and auto-backup tools. Remotely Upgrade IOS of network devices like Switches, Routers, Firewall and WLC. Able to use and configure Network monitoring tools, NCM, NPM, Syslog servers, event, TFTP Server, Ingress/Egress Traffic Analyzer, alerts, health monitoring. Participate as per schedule and monthly maintenance activities like backup activities. Skills: Should have experience and expertise in SD Wan (Viptela). Should have excellent written and verbal communication. Excellent understanding of Routing, Switching, Firewall, WIFI and Controllers. Good Knowledge in troubleshooting of Routers, Switches and Firewalls. Hands-on of Infrastructure problem solving and troubleshooting tickets. Hands-on operations on mega projects involving global network services and its architecture. Technologies: SDWan (Viptela) experience & expertise is required for this position. Cisco Routers 3900, ISR 4300 & ASR 9000 Switches, 2950, 3750,3850, C9000 series Power Stacking, Data Stacking, HSRP, VRRP & GLBP Good Knowledge of NGFW Firewalls Cisco FTD, FortiGate, Checkpoint, Palo Alto. Good Knowledge in VPN on Router, Firewall, IPSec-VPN, DMVPN, RA-VPN, GRE, MGRE Knowledge of IPSLA, Track, Routing Failover, Tunneling, QOS Good Knowledge of NMS, NPM, NCM like Nagios, SolarWinds and PRTG, OPmanager Good Knowledge on Backup/restore, IOS, Running Configuration, Start-up Config, network and firewall monitoring. Good Knowledge of Firewall CLI and UTM firewall devices, licenses, Blade and services management. Skills good to have: ITIL Foundation Training and Certification Certification is added advantage Knowledge of Cloud Networking (Azure, AWS, Google etc.) Knowledge of Scripting

Title and Summary Content Strategy Analyst IISummary: Content Strategy and Development (CS&D) provides the technical and operational information that customers and stakeholders need to do business with Mastercard. CS&D is committed to driving the business goals of Mastercard by maximizing the impact of content. We foster solutions to provide the right content, to the right stakeholders, in the right format, at the right time. We accomplish this goal by collaborating with business partners to understand customer needs and deliver timely, high-quality information in a wide range of media and languages. Overview: This position involves creating and delivering technical content and publications about Mastercard products and services for our customers. The position involves performing all stages of the processes to publish technical content in online, mobile, and printed formats. It also includes researching, evaluating, selecting, and implementing new enterprise-wide processes and technologies. Are you passionate about technology and finding new ways of doing things that challenge the status quo? Do you enjoy finding new solutions for delivering digital content? Do you enjoy working on a team that interfaces with business partners across the globe? Role: Work with cross functional Teams and multiple Business/Product Owners to create and update technical content Ensure updates are made to content in accordance to the CS&D writing standards Manage day-to-day writing and publishing needs to deliver content online for consumption through multiple channels including Web and mobile Provide excellent customer service to our business partners and customers Author in XML or markdown, a tool utilized for content creation and editing Publish technical content to multiple platforms and output types, such as PDF, HTML, and Wiki All About You: Possesses strong organizational and time management skills Exhibit strong written and verbal communication skills Willingness to learn new technology programs and process to drive innovation through ingenuity, creativity, and thoughtful risks Adaptable to dynamic change and ambiguity thriving in a fast-paced environment Team player, with the ability to interact and consult with various levels throughout the organization to cultivate and expand partnerships Exhibit the highest degree of professionalism, accountability, and empowerment to drive results Experience with Microsoft Office products Basic understanding of DITA/XML, HTML, and PDF Basic knowledge with MSTP/Chicago/any other technical publication guidelines Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercards security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercards guidelines.

Your Impact We are seeking a skilled and motivated Technical Writer to join our team. We are an enterprise software product company with technical and domain specific offerings. As an individual contributor, you will play a crucial role in creating high-quality technical documentation and content to support our products. In our hybrid work mode, everyone works from office three days a week. This setup offers the perfect balance between collaboration and flexibility, ensuring effective communication and coordination within the team. What The Role Offers If you are passionate about technical writing and thrive in a dynamic, agile, and collaborative environment, we invite you to join our team as an individual contributor in this pure technical writing role. What you will need to succeed 2+ years of experience in technical writing. Degree in any discipline, preferably, information science or computer applications. Native-level proficiency in English with exceptional grammar skills. Instructional proficiency in software-related concepts and terminologies. Technically savvy and enjoys learning and explaining technical concepts. Professional working proficiency in MSTP (Microsoft Manual of Style for Technical Publications). Professional working proficiency in technical writing best practices. For example, organizing content, chunking, minimalism, re-use, etc. Individual contributor responsible for creating and maintaining end user documentation. Work with scrum teams and SMEs to create and validate documentation. Passion for research: You enjoy conducting in-depth research to gather the necessary information for creating accurate and comprehensive technical documentation. Collaborative mindset: You thrive in collaborative environments, actively seeking input and feedback from subject matter experts and cross-functional teams to ensure the highest quality documentation. Team player: You are a valuable team player, capable of effectively collaborating with colleagues to achieve shared goals and objectives. Self-motivated: You possess a strong internal drive and motivation, allowing you to work independently, meet deadlines, and consistently deliver high-quality results. Results-oriented: You have a proven track record of delivering outcomes and achieving tangible results, demonstrating a results-oriented approach in your work. Passion for explanation: You enjoy explaining complex technical concepts in a clear and understandable manner, ensuring that end-users can easily grasp the information provided.

Job Description: Strong Nexus 2K/3K/5K/7K/9K platform knowledge and hands on experience and ACI. Has knowledge and experience in overlay technologies VXLAN, BGP EVPN, OTV, LISP,VPC,VDC, FabricPath, ISSU and DC-Switching HSRP, VRRP, VLAN, VTP, STP, RSTP, MSTP, Macsec, PFC etc. L2 Switching Knowledge of software programmability (Python/ansible/Rest APIs), Automation Desired Skills (Good to have as value add to this role) Creates and reviews project deliverables e.g. Design recommendations, High Level Design, Low Level Design, Implementation/Change Management Plans Hands-on with Traffic Generator tools like Ixia, Spirent etc.