MS Engineering Operations Associate (Analyst) - OpenText Content Server Consultant

At PwC, the managed services team focuses on providing outsourced solutions and support across various functions to help organisations streamline operations, reduce costs, and enhance efficiency. As a member of the managed service management and strategy team at PwC, your role will revolve around transitioning and running services, managing delivery teams, programmes, commercials, performance, and delivery risk. Your responsibilities will include continuous improvement and optimization of managed services processes, tools, and services. You are expected to be driven by curiosity, a reliable team player, and adaptable to working with diverse clients and team members in a fast-paced environment. Every experience presents an opportunity for learning and growth, and you are encouraged to take ownership and consistently deliver high-quality work to drive value for clients and contribute to team success. Building your personal brand within the organization will open doors to more opportunities for advancement. To excel in this role, you need to exhibit skills such as maintaining a learning mindset, taking ownership of your development, appreciating diverse perspectives, sustaining high performance habits, active listening, effective communication, information gathering, commercial awareness, adherence to professional standards, and upholding the Firm's code of conduct and independence requirements. As an OpenText Content Server (OTCS) Support Analyst, your primary responsibility will be managing and maintaining the OTCS environment within an organization. This includes ensuring stability, performance, and security of the content management system, as well as providing technical support to users. Key skills required for this role include a deep understanding of OTCS architecture, installation, configuration, administration, troubleshooting, log analysis, server management, network configurations, database systems, RESTful APIs, SOAP integration, security protocols, compliance standards, user roles, permissions management, system monitoring, documentation creation, report generation, and effective communication with users and IT professionals. In addition to technical skills, proficiency in programming languages like JavaScript, Java, HTML/CSS, XML and XSLT, SQL, and experience with enterprise connectors, customization frameworks, workflow development, and cloud platforms will be advantageous in fulfilling the responsibilities of an OTCS Support Analyst. This role offers an opportunity to contribute to the seamless operation and optimization of the content management system and enhance business processes through automation and integration with other applications and systems.,