Monitoring Specialist

Shift Ahead Technologies based in Pune, requires efficient and competent Monitoring Engineers with the following skill sets and experience for our US client operations

2-5 yrs

• Should be alert to Monitor, acknowledge and alert customer proactively through out the shift in a 24x7 environment
• Must be able to communicate in English (US) with Client, ISPs and Vendors for troubleshooting.
• Should be well versed with Jira ticketing tool for raising the cases to notify the alerts to onsite team
• Should be able to setup Alert in Datadog, Pagerduty, Meraki and monitor the Whole Network environment including all the Network and Peripheral devices like WAN, APs, Routers and Switches
• Should have extensive experience in Integration and Setup up of Datadog agent in QNAP NAS, Print server Host and VM (Linux and Windows based) devices using Datadog agents
• Should have the extensive knowledge about Datadog and its collector, forwarder, apm agent and datadog.yaml files setup
• Should have Knowledge in Setting up On/Off call Shift Setup with Escalation Policy adjustment in Pager Duty
• Should have relevant handson experience in Pagerduty setup with Datadog and Meraki Dashboard
• Notice period and salary expectations, need early committed joining by

  1st week September 2025

(ONLY)