Migration Consultant

Position Overview:

The Migration Team at YESTE Migration & Education Consulting plays a key role in supporting clients through their entire migration journey. As a Migration Consultant, you will guide clients on suitable migration pathways, assist in document preparation, coordinate with assessment authorities, and ensure all applications meet current immigration standards. You will act as a trusted advisor, ensuring clarity, compliance, and confidence throughout the process.

Key Responsibilities:1. Client Consultation & Assessment:

• Conduct initial consultations with clients to understand their qualifications, work experience, and migration goals.
• Assess eligibility for various visa subclasses and migration programs (e.g., Skilled Migration, Employer-Sponsored, etc.).
• Explain detailed processes, timelines, and documentation requirements clearly to clients.

2. Application & Documentation Support:

• Issue checklists and verify all required documents for skill assessment and visa applications.
• Coordinate with assessment authorities (e.g., ANMAC, Engineers Australia, etc.) and ensure submissions are accurate and compliant.
• Prepare and review application forms, client statements, and supporting documentation.
• Maintain organized and updated client records in the CRM system.

3. Compliance & Quality Control:

• Ensure all client files meet the company’s compliance and quality standards before submission.
• Stay updated with the latest Australian immigration policies, updates, and visa processing rules.
• Provide accurate advice in accordance with MARA guidelines and company protocols.

4. Client Communication & Relationship Management:

• Provide ongoing support and updates to clients throughout each stage of their process.
• Handle client queries promptly and professionally.
• Build strong client relationships through trust, transparency, and proactive communication.
• Encourage client referrals through excellent service and post-submission support.

5. Coordination & Team Collaboration:

• Collaborate with the Registration, Visa, and Recruitment Teams to ensure seamless processing and client experience.
• Share feedback and process improvement suggestions with the management team.
• Participate in internal training sessions to enhance migration knowledge and process efficiency.

6. Reporting & Follow-up:

• Maintain accurate records of all consultations, applications, and communications.
• Submit daily and weekly progress reports to the Team Lead.
• Highlight challenges, case updates, and recommendations for workflow improvement.

7. Attendance & Leave Management:

• Be available in the office during standard working hours unless pre-approved for remote work.
• Notify reporting manager at least two days in advance for leave requests.
• Obtain prior approval for extended leave at least one month in advance.

8. Privacy & Confidentiality:

• Maintain strict confidentiality of all client documents and personal data.
• Protect YESTE’s internal records, communication, and proprietary information.

Skills:

• Communication: Clear, confident, and client-friendly communication style.
• Analytical Thinking: Ability to assess eligibility and identify the most suitable migration pathway.
• Customer Service: Client-centric approach with empathy and professionalism.
• Time Management: Strong organizational skills and adherence to timelines.
• Collaboration: Works effectively with internal teams and external partners.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person