Microsoft 365 Engineer

Your Responsibilities

• Provide daily operational support and administration of Microsoft 365 services (

  Exchange Online, SharePoint, Teams, OneDrive

  ), ensuring adherence to agreed-upon Service Level Agreements (SLAs): on time, within budget and at high quality
• Implement and manage user access, permissions, and policies in Azure AD and M365 admin portals.
• Support the rollout and configuration of M365 tools and features, including security settings, compliance configurations, and collaboration capabilities.
• Monitor service health, usage, and performance; troubleshoot and resolve incidents and problems.
• Work with the M365 Architect to execute the architectural roadmap, projects, and enhancements.
• Create and maintain documentation, runbooks, and user guides for M365 configurations and processes.
• Participate in change management and patching/upgrades of M365 services.
• Collaborate with internal stakeholders to understand business requirements and support solution delivery.
• Assist with automation and scripting (PowerShell, Power Automate) to improve M365 operations and user experience.
• Support governance and compliance initiatives by helping to enforce DLP, retention, and audit policies.
• Provide end-user support and training in collaboration tools and best practices.
• Stay current with Microsoft updates, releases, and licensing changes.

Your Background

• Bachelor's degree in computer science, information technology, or a related field.
• 2-5 years of experience administering and supporting Microsoft 365 environments in a corporate setting.
• Solid experience with Exchange Online, SharePoint Online, Teams, and OneDrive for Business.
• Hands-on experience with PowerShell scripting for M365 automation and reporting.
• Working knowledge of Azure Active Directory, conditional access, and identity protection.
• Familiarity with Teams telephony, Teams Town Halls, and the Teams administration center.
• Good understanding of security & compliance tools in Microsoft 365 (DLP, retention policies, secure score, audit logs).
• Knowledge of Power Platform (Power Automate, Power BI, Power Apps) from an administrative perspective is a plus.
• Experience with monitoring tools and Microsoft service health dashboards.
• Strong problem-solving and analytical skills.
• Good communication skills and ability to work effectively in a distributed team environment.
• Fluency in English is required. German is a plus.
• Microsoft 365 certifications (e.g.,

  MS-100, MS-101, or related)

  .
• Experience in hybrid M365 environments (

  on-prem AD + Azure AD)

  .
• Familiarity with ITIL-based service management.