Manhattan Active WMS QA Lead

Manhattan Active WMS QA Lead

The QA Lead will oversee the quality assurance strategy and execution for Manhattan Active WMS and its interfaces. This role involves leading QA team, designing test frameworks ensuring seamless integration across supply chain systems. This role requires a deep understanding of warehouse operations, supply chain logistics, and enterprise system integrations. The ideal candidate will have hands-on experience with Manhattan Active WMS, strong technical skills API, WMS Interfaces testing, and a proven track record of leading QA efforts in fast-paced, cross-functional environments. Your ability to collaborate with developers, business analysts, and stakeholders will be key to delivering high-quality, scalable, and efficient WMS solutions that support business goals.

Responsibilities:

• Define and implement the overall QA strategy for Manhattan Active WMS and its interfaces.
  
• Establish quality benchmarks and KPIs for testing activities.
  
• Lead the execution of functional, integration, regression, performance, and user acceptance testing (UAT).
  
• Ensure comprehensive test coverage across all WMS modules (receiving, inventory, picking, shipping, etc.).
  
• Oversee testing of interfaces between WMS, CMS Worldlink, Autostore, PackSize, SLAM and Numina
  
• Manage and mentor a team of QA analysts.
  
• Assign tasks, review work, and provide feedback to ensure high-quality deliverables
  
• Conduct training sessions and knowledge sharing within the QA team
  
• Work closely with business analysts, developers, project managers, and operations teams to understand requirements and ensure test coverage.
  
• Communicate testing progress, risks, and issues to stakeholders.
  
• Maintain detailed documentation of test plans, test cases, and test results.
  
• Generate QA metrics and dashboards for leadership reporting.
  
• Identify opportunities to improve QA processes and tools.
  

• Support UAT (User Acceptance Testing) and provide training or documentation as needed.
  

• Define test scenarios, test cases, and test data requirements based on functional and technical specifications.
  
• Develop comprehensive test plans and strategies for Manhattan Active WMS modules and interfaces.
  

• Validate data flows across systems including APIs, message queues.
  
• Validate WMS configurations, RF device workflows, and label printing logic.
  
• Conduct performance and load testing to ensure system scalability and responsiveness.
  
• Review, Log, track, and manage defects using tools like JIRA.
  
• Collaborate with developers, business analysts, and vendors to resolve issues.
  
• Utilize test automation tools where applicable (e.g., Katalon, Postman).
  
• Support performance and load testing of WMS and interfaces.
  
• Maintain detailed test documentation and provide regular status reports.
  
• Ensure traceability between requirements, test cases, and defects.
  
• Work closely with cross-functional teams including IT, operations, and third-party vendors.
  
• Participate in Agile ceremonies (daily stand-ups, sprint planning, retrospectives).

Requirements:

• 7+Years of experience in Software with at least 2 years in the lead role.
  

• 3+ years of experience in testing Manhattan Active WMS or similar WMS platforms.
  
• Experience with cloud-based WMS platforms and SaaS testing strategies.
  

• Experience in interface testing and supply chain system integrations
  

• Strong understanding of warehouse operations and supply chain processes.
  
• Experience with interface testing (REST/SOAP APIs, JSON, Postman).
  
• Proficiency in SQL for data validation and backend testing.
  
• Familiarity with test management tools (e.g., JIRA).
  

• Strong knowledge of automation frameworks
  
• Excellent communication and stakeholder management skills.
  

• Ability to lead distributed teams and manage multiple priorities.
  
• Strong analytical and problem-solving abilities.
  
• Agile/Scrum experience with participation in sprint planning and retrospectives.
  

• Experience with cloud-based WMS deployments.
  
• Exposure to Manhattan Integration Framework (MIF).
  
• Familiarity with ERP systems like Oracle.

Education

• Degree in information systems, business administration, supply chain or equivalent working experience

Language

• English (Speak, Read, Write)

Nice-to-haves

• Proficiency in data visualization tools
  
• Warehouse application experience (Manhattan active)

Travel required:

• <10%