Posted:2 days ago|
Platform:
Work from Office
Full Time
Title and Summary
Manager, Product DevelopmentOVERVIEWMastercard Send is at the cornerstone of our vision of a World Beyond Cash. Our services facilitate the secure delivery of funds between senders and receivers, typically within seconds. We support multiple use cases person-to-person, business to business, disbursements, remittances and merchant payments. With our technology and expertise, we are making sending money safe, simple and fast. The Manager, Product Development will own and deliver on Sends priorities on Core Switching and C&I platforms in partnership with Global and Regional Product managers, C&I, Switching solutions and other teamsROLEPartners with cross-functional teams (e.g. Partner Platform PMTs, Software Development teams) to design, develop and deliver new capabilities or enhancements to existing platform capabilities that drive incremental revenues or operational efficiencies or lower risk for MastercardUnderstands business context and market dynamics for Send including Regulatory, Legal, Competitive and Technology landscapesLeverages the Studio Framework to rapidly Frame ideas, and develop Concepts and Prototypes to validate whether a market opportunity can be effectively monetized by MastercardLeverages a thorough understanding of the Software Development Lifecycle to partner with Product Management Technical and Software Development Guilds to develop scalable solutionsDecomposes business requirements and customer experiences into features and functions to be delivered by platform/product roadmapIncorporates feedback from cross-functional stakeholders in Legal, Data Privacy, Delivery, Finance, Marketing, Sales, etc. to ensure that the new Product has a robust go-to-market plan focused on speed to market and ease of deliveryPartners with Servicing teams (e.g. GCC, CTS, Biz Ops) to ensure that the new Product has a robust E2E servicing plan that enables a great end user and customer experiencePartners with Product Management to Commercialize new Products, providing a seamless handover supported by a robust 18-month roadmap including CX, Revenue, and Product Quality enhancementsLeverages data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary teams where necessary and communicating recommendations to senior leadershipDrive institutionalized knowledge through the use of consistent product documentation (e.g., support documents)Demonstrate a commitment to continuous learning by leveraging the learning & development curriculum to augment existing knowledge, skills and experiencesLead by example with hands-on approaches to demonstrate product management excellence and share best practicesDemonstrate and drive Mastercard Way behaviors through their behavior, (e.g. customer and stakeholder interactions)ALL ABOUT YOU: Product management experience in the global payment industry with preferred knowledge and background in real time payments, money transfers and remittancesKnowledge of payments data standards and with preferred knowledge of Mastercard authorization, clearing and settlement systems and processesEstablished business technical expertise in the development of integrated product solutions spanning multiple new product categories Demonstrated leadership in taking accountability, acting with a sense of urgency, and delivering plans with passion, ambition and aptitudeProven organization, and leadership skills with ability to build, lead, and maintain strong, productive teams and working relationships with stakeholders and external customers Demonstrated ability to establish priorities and work independently under pressure and with limited supervisionKnowledge and experience with agile methodology for product developmentSuperior oral and written communication, problem solving, product documentation, and product development skillsStrong business acumen coupled with a customer focus and analytical skillsAbility to interact effectively at all levels and team with internal and external business partner
Mastercard
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