Manager, Credit & Collections

Unity Technologies is seeking a Credit and Collections Manager to join the revenue accounting operations team. In this role, you will collaborate with Sales Operations, Finance, and Revenue Accounting teams. The ideal candidate will possess strong attention to detail and excel in a fast-paced, collaborative environment. Responsibilities include supervising Collection Analysts, ensuring efficient collections processes, and reporting metrics to the Sr. Manager of Financial Operations. This position requires working from 2 PM to 11 PM (IST) with a 1-hour lunch break. The successful candidate should be available during these non-shift hours. Key Responsibilities: - Lead, mentor, and manage the collections team, including setting goals and conducting performance evaluations. - Drive collection targets, manage Days Sales Outstanding (DSO), and minimize bad debt reserves. - Monitor accounts receivable aging reports and implement proactive measures for overdue accounts. - Mentor and train collectors on collection activities, handle escalation calls, and support team as needed. - Identify and lead automation and process improvement initiatives for the collections function. Qualifications: - Strong experience in Credit Management and Collection management. - Expertise in team management and proficiency in Microsoft Excel (lookup functions, pivot tables, etc.). - Experience with NetSuite, Salesforce, and Workday. - Excellent communication and interpersonal skills, ability to work independently in a fast-paced environment. - Proven ability to collaborate cross-functionally with all levels of the company. Preferred Qualifications: - Experience in Software and Advertising industries. - Order-to-Cash business process management experience. Additional Information: - This position does not offer relocation support or work visa/immigration sponsorship. Unity is a leading platform for creating games and interactive experiences. We are committed to providing equal employment opportunities and fostering an inclusive environment for all employees. If you require accommodations for a positive interview experience, please let us know. Proficiency in English is essential for this role due to frequent communication with colleagues worldwide. Unity values your privacy. Please review our Prospect and Applicant Privacy Policies for more information. For privacy concerns, contact us at DPO@unity.com.,