Jobs

Interviews
Job Alerts
Tools

Upskill and Grow with AI

Mock Interview Practice interviews in realistic simulations

Coding Practice Improve your coding skills with challenges

Certification Earn certifications to validate your skills

AI Learning Get trained with AI expert sessions

Career Path AI insights for smarter career decisions

AI Job Match Score AI-Powered Job Match Against Your Resume and Optimize Your Resume

Career Tools and Resources

Resume Builder Build Professional Resume with Ease

ATS Friendliness Check Check Resume Friendliness for Applicant Tracking Systems

Auto Apply Apply to hundreds of jobs on any platform effortlessly

Co-Pilot (Chrome Extension) Your AI Assistant for Seamless Browsing Efficiency

Interview Questions Streamline interviews with ready-to-use questions

Salaries Discover market-driven salary insights across skillsets and geographies

Companies Explore leading companies actively hiring talent
For Employers

Jobs

Interviews

Home
>
Jobs in pune
>
BMC Software
>
Manager AskHR/HR Benefits, HR Operations Manager

Manager AskHR/HR Benefits, HR Operations Manager

BMC Software

8 - 13 years

12 - 17 Lacs

pune

Posted:20 hours ago| Platform:

Apply

Skills Required

statutory compliance hris systems benefits administration service desk ms office tools chatbot rpa data interpretation hris oracle hcm hr operations artificial intelligence case management stakeholder management robotic process automation

Work Mode

Work from Office

Job Type

Full Time

Job Description

The AskHR Manager will lead and oversee the daily activities of the HR Operations team, ensuring efficient, accurate, and timely delivery of HR services across the employee lifecycle. This role requires strong operational expertise, attention to detail, and the ability to collaborate effectively with multiple HR functions to ensure a high standard of service delivery. The role will partner with HRIS, IT, and Helix product team members to automate tasks, improve processes, and enhance employee experience.

Key Responsibilities:

1.Benefits Administration

o Oversee the administration of employee benefits including but not limited to insurance programs, leave management, provident fund/retirement benefits, maternity benefits, and other statutory or company-offered programs.

o Ensure compliance with local labor laws, benefits regulations, and company policies.

o Act as an escalation point for complex benefits queries.

2.Employee Data Management

o Ensure accurate and timely processing of all employee lifecycle data, job and personal data changes, terminations, and regular data audits.

o Maintain data integrity across HR systems and ensure confidentiality of sensitive information.

3.Employment Verifications

o Manage and oversee completion of active and ex-employee employment verification requests in a timely and accurate manner.

4.Letter Issuance

o Supervise the issuance of employment-related and travel-related letters for current and former employees, ensuring adherence to company policies and timelines.

5.HR Helpdesk Oversight

o Ensure timely and accurate responses to employee and ex-employee queries related to HR policies, benefits, and procedures via the HR helpdesk.

o Monitor helpdesk metrics and service levels, implementing improvements where necessary.

6.Offboarding Administration

o Oversee smooth and compliant offboarding processes, including system updates, final settlements coordination, and clearance procedures.

7.Policy & System Administration

o Ensure HR policies are regularly reviewed, updated, and published on the company intranet.

o Manage HR systems administration, ensuring user access, configuration, and updates are aligned with business needs.

8.Collaboration & Governance

o Work closely with other support groups, including Payroll, Finance, IT, Procurement, HR Business Partners and others to ensure seamless execution of cross-functional activities.

o Track deadlines and deliverables to ensure all assigned tasks and responsibilities are completed within agreed timelines.

Qualifications & Skills:

Bachelors or Masters degree in Human Resources, Business Administration, or related field.

8+ years of HR operations experience, with at least 3 years in a managerial or supervisory role.

Strong knowledge of benefits administration, HR systems, and statutory compliance.

Excellent organizational skills and attention to detail.

Strong interpersonal skills and ability to manage a high-volume, fast-paced environment.

Proficiency in HRIS systems, Service Desk tools, and MS Office tools. Oracle HCM experience is a plus.

Exposure to AI & Digital Enablement is preferred:

AI Literacy for HR Understanding how AI tools work in areas like chatbots and case management automation

Process Automation Skills Familiarity with RPA (Robotic Process Automation) and workflow automation

Data Interpretation Comfort with reading dashboards, interpreting trends, and identifying actionable insights from AI-generated data.

Key Competencies:

Operational Excellence

Process Improvement

Stakeholder Management

People Leadership

Problem Solving & Decision Making

More Jobs at BMC Software

Python Developer

Pune, Chennai, Bengaluru

6 - 10 yrs

INR 10 - 20 Lacs

IX Designer II

Pune, Maharashtra

Experience: Not specified

Salary: Not disclosed

Principal Data Scientist

Pune, Maharashtra

8 - 8 yrs

Salary: Not disclosed

Devops Engineer With Shell Scripting

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

UX Designer

Pune, Maharashtra, India

Experience: Not specified

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Artificial Intelligence Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

BMC Software

IT Services and IT Consulting

Houston Texas

Before You Leave... Find Your Perfect Job!

Login to

Please Verify Your Phone or Email

Confirm Action

Contact Us

Search

Profile

Upskill and Grow with AI

Personal Settings

Manager AskHR/HR Benefits, HR Operations Manager

Experience & Salary

Skills Required

Work Mode

Job Type

Job Description

Key Responsibilities:

1.Benefits Administration

2.Employee Data Management

3.Employment Verifications

4.Letter Issuance

5.HR Helpdesk Oversight

6.Offboarding Administration

7.Policy & System Administration

8.Collaboration & Governance

Qualifications & Skills:

Key Competencies:

More Jobs at BMC Software