Learning and Development Program Lead

What You'll Do

The Learning Program Lead drives enterprise-wide learning strategies that support Avalara's top priorities, including Customer Experience, Employee Experience, Automation, and Global Scalability. You'll be reporting to the Manager of CCO Learning & Development, this role partners with senior leaders to shape talent outcomes, lead high-impact programs, and deliver measurable results. It's a high-visibility position designed for someone who connects learning strategy with business transformation.

What Your Responsibilities Will Be

• You will lead global learning programs aligned to Avalara's strategic pillars, ensuring they deliver measurable outcomes.
• You should consult with senior stakeholders to assess learning needs and recommend scalable, fit-for-purpose solutions.
• You would guide the delivery of learning experiences by coordinating vendors or internal partners, with minimal hands-on instructional design.
• You'll Report on learning program effectiveness using clear metrics.
• You must drive continuous improvement by applying feedback and performance data.
• You should influence across teams to align learning efforts with business priorities and ensure successful adoption.

What You'll Need to be Successful

• 8-14 years of experience in Learning & Development, with a strong track record of leading enterprise-wide learning programs.
• Experience assessing learning needs and influencing senior stakeholders in a consultative capacity.
• Experience delivering strategic learning solutions in large-scale transformation or leadership development initiatives.
• Working knowledge of instructional design frameworks and learning technologies, with the ability to guide internal or external partners.
• Strong communication and collaboration skills in a global, cross-functional environment.
• Ability to work independently in a fast-paced, high-growth organization with shifting priorities.
• Experience with generative AI and Digital Adoption Platforms (DAPs) to drive scalable, personalized learning interventions and improve learner engagement.
• Proficiency with Learning Management Systems (LMS) for global learning delivery, tracking, and reporting at scale.

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