Lead Assistant Manager

Position Title, Responsibility Level

LAM/Manager- Business Analyst (BA)

Function

CDO

Reports to

Project Lead / Solution Consultant

Permanent/ Temporary

Permanent

Span of Control

IC role

Location

Noida / Gurgaon

Basic Function

• Work with business to understand existing operations
• Document existing process maps, create process flows
• Interact with technical SME's and help navigate as-is process flows
• Identify the transformation opportunities in existing operations
• Document functional and process designs
• Work with business and technical teams to firm up the CBA for the transformation
• Strong interpersonal skills and extremely resourceful
• Able to derive actions and lead the team on path to achieve those
• Proven ability to solve problems creatively
• Good stakeholder management and ability to connect with business SME to process owners

Essential Functions

• Possess excellent business acumen
• Works with business to identify opportunities for improvement in business operations and processes
• Interacts with business stakeholders and client business subject matter experts in order to understand their requirements and map as-is process
• Gather, document and analyze business needs and requirements
• Create documentation and user manuals

Primary Interactions

• Business SME of internal and external client
• Client business sponsors and stakeholder
• Project Lead
• Solution Consultant
• BU Head
• Business Head
• Client