L2 Support Engineer

Rishvaware Technologies

2 - 4 years

4 - 11 Lacs

gurgaon

Posted:2 days ago| Platform: GlassDoor logo

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Skills Required

support reports reporting .net android communication

Work Mode

On-site

Job Type

Full Time

Job Description

Experience: 2-4 year only Immediate Joiners

Location: DLF Cyber Park, Gurugram

Mode: WFO for 6 Days in a Week (Mon - Sat)

Shifts: Rotational shifts

Job description:

Responsible for analysing the issues and support L1 team, support as L2 and provide inputs to developer’s team
Accountable for email responses to the clients/customers
Should be able to work on reports with accuracy
Ownership of Problems/Issues/Defects Ticket until Resolution
Regular Reporting on Open/In Progress/Resolved Tickets
Pro-Active Communications

Skill sets:

Strong knowledge in SQL, to analyse the store procedures and should be able to identify the bugs in store procedures and fix it. Also add on knowledge in SSRS and .net. Understanding on Android and understanding logs.
Excellent Communication skills.
Good analytical and problem-solving skills.
Microsoft Certified will be added advantage.

Job Type: Full-time

Pay: ₹432,735.78 - ₹1,117,632.88 per year

Work Location: In person

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