Key Accounts Manager- Ecommerce

Urgent Hiring: Key Account Manager (Gurgaon)

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Job Summary:

Key Account Manager

Key Responsibilities:

• Manage and grow business with major e-commerce marketplaces (Amazon, Flipkart, Myntra, etc.) and D2C platforms.
• Build and maintain strong relationships with category managers, vendor managers, and other stakeholders on partner platforms.
• Develop and execute joint business plans (JBP) to achieve revenue, market share, and profitability targets.
• Plan, monitor, and optimize sales performance across channels, ensuring achievement of monthly/quarterly targets.
• Analyze category trends, consumer behavior, and competitive landscape to identify growth opportunities.
• Manage listings, pricing, promotions, advertising campaigns, and inventory on partner platforms.
• Coordinate with internal teams (marketing, supply chain, product) for seamless operations and order fulfillment.
• Track KPIs such as sales performance, ROI, visibility, conversion rates, and campaign effectiveness.
• Monitor compliance with platform policies and resolve operational or account-related issues.
• Prepare business performance reports and share insights with management for decision-making.

Key Skills & Competencies:

• Strong understanding of e-commerce platforms, digital retail, and online consumer behavior.
• Excellent relationship management and negotiation skills.
• Analytical mindset with proficiency in MS Excel, Google Analytics, and ecommerce dashboards.
• Ability to plan and execute promotional campaigns effectively.
• Strong problem-solving, multitasking, and project management skills.
• Excellent verbal and written communication.

Qualifications & Experience:

• Bachelors/Masters degree in Business Administration, Marketing, Sales, or related field.
• 4 to 8 years of experience in ecommerce account management, online sales, or key account management.
• Proven track record of managing accounts on platforms like Amazon, Flipkart, BigBasket, etc.
• Experience in FMCG, retail, consumer electronics, fashion, or relevant industry preferred.

Interested candidates, please share their CVs at vrb.careers@veeba.in