Junior System Administrator

Position: Junior System Administrator

Location: Madhapur, Hyderabad

Employment Type: Full-time

Experience Level: Entry-level (1-3 years)

Role Overview

We are looking for a proactive and detail-oriented Junior System Administrator to join our

IT and Infrastructure team. This role involves providing first-level IT support, assisting in

system administration, coordinating with vendors for hardware/software requirements,

and ensuring smooth day-to-day infrastructure operations. The ideal candidate is eager to

learn, adaptable, and capable of managing both technical and administrative

responsibilities.

Key Responsibilities

IT Support & System Administration

- Provide first-level support for desktops, laptops, printers, and peripheral devices.

- Assist in the installation, configuration, and maintenance of hardware and software.

- Manage user accounts, passwords, and access permissions.

- Monitor system performance, troubleshoot issues, and escalate when necessary.

- Support backup, restore, and patch management activities.

- Maintain IT documentation, including asset inventory, vendor details, and issue logs.

Vendor & Service Coordination

- Visit vendor shops to purchase required IT hardware or accessories.

- Coordinate with authorized service centers for laptops, desktops, printers, and related

equipment.

- Maintain records of service history, repairs, and purchases for accountability.

Internet & Connectivity Management

- Monitor internet connectivity and raise tickets with the ISP in case of downtime.

- Coordinate with technicians to ensure timely issue resolution.

- Ensure on-time payment of internet bills by coordinating with the finance team.

- Firewall management – Blocking/unblocking websites and applications, monitoring

networks (ISPs), managing firewall policies, and coordinating with support teams when

needed.

- Maintenance of routers, switches, LAN cable patching, Biometric, CCTV and related

networking issues.

Infrastructure & Facility Administration

- Report and coordinate for infrastructure-related issues such as AC repairs, electrical faults,

carpentry, or printer servicing.

- Co-ordinate with existing vendors for facility support or source new vendors when

required.

- Schedule service appointments through vendor networks or platforms (e.g., Urban

Company).

- Track and document infrastructure issues and their resolution status.

Tools/Licenses Renewals or Subscriptions

- Maintain records of all licensed tools, applications, and subscriptions.

- Coordinate with vendors to obtain quotations for renewals or new subscriptions.

- Work with the finance team to ensure timely payments and avoid service disruptions.

- Ensure credentials confidentiality and perform timely password updates for all licensed

tools.

Requirements

- Bachelor’s degree/diploma in Computer Science, Information Technology, or related field.

- 1-3 years of experience in IT support, system administration, or a related role (internships

included).

- Basic knowledge of Windows operating systems.

- Understanding of networking fundamentals.

- Strong organizational, coordination, and communication skills.

- Willingness to take ownership of IT and infrastructure responsibilities.

Shift Timings

9:30 AM to 6:30 PM (Monday to Saturday)