2 - 4 years
2 - 5 Lacs
Posted:3 days ago|
Platform:
Work from Office
Full Time
Designation/Title Network L1.5
Education Qualifications-BE/BTechCertificationsPreferrable: CCNA Experience 3+ Years of experience in relevant field and total experience of 3-4 years
Key/Major Activities
Providing 24/7 shift operational supportMonitor network devices, servers, and applications using NOC tools and dashboards.Perform basic troubleshooting of network issues (connectivity, latency, outages).Respond to alerts and incidents as per defined SLAs and escalation procedures.Log and track incidents using the ticketing system (e.g., ServiceNow, Remedy).Coordinate with L2/L3 teams for issue escalation and resolution.Maintain shift handover reports and update documentation regularly.Ensure timely communication with stakeholders during incidents.Support scheduled maintenance and change management activities.Technical SkillsHands-on experience in configuration and troubleshooting routing protocols like BGP, ISIS, OSPF, Hands-on experience on - Cisco Hands-on experience in configuration and troubleshooting multicasting like PIM(sparse/dense mode)/SSM/IGMP. Very Good Knowledge of Switching, VLAN, Port Security, STP, Advance Switching concepts, and Wireless concepts. Calculate and apply an addressing scheme including VLSM IPv4/IPv6 addressing design to a network. Determine the Advanced network and host-based intrusion detections, incident response procedures, log reviews and basic malware assessmentKnowledge of network protocols (EIGRP, OSPF, BGP, RIP, VLAN, TCP/IP, etc.).Need to have experience in FortiGate FortiManager Configure, manage and operate: Firewall, URL Filtering, SSL VPN, NSM, etc. and elements which are deployed to secure large networksHand on skills in configure, administer, and document firewall infrastructure.
Tata Communications
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