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ITIL Cross Functional Service Management

ITIL Cross Functional Service Management

Talent Worx

0 years

6 - 15 Lacs

hyderabad telangana india

Posted:2 days ago| Platform:

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Skills Required

itil service management drive consistency collaboration servicenow communication

Work Mode

On-site

Job Type

Full Time

Job Description

We are seeking an experienced and dynamic

Cross-Functional ITIL Service Management Lead

to drive, coordinate, and enhance IT service management processes across departments. This role is pivotal in aligning ITSM practices with business goals, ensuring service consistency, optimizing cross-functional collaboration, and promoting continual improvement using the ITIL framework.ITIL Availability Management,ITIL Capacity Management,ITIL Cross Functional Service Management,ITIL Service Level Management,ServiceNow - IT Service ManagementStrong knowledge of ITIL service lifecycle and service value system.Experience with ITSM platforms like ServiceNow, Cherwell, or BMC Remedy.Excellent analytical, communication, and stakeholder management skills.Demonstrated ability to work across organizational silos and manage multiple priorities.

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ITIL Cross Functional Service Management