Posted:1 day ago| Platform: SimplyHired logo

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Job Description

Location – Thiruvananthapuram

Skills:

  • Possess a basic understanding of Linux and Windows operating systems.
  • Demonstrate a keen interest in IT infrastructure, cybersecurity, and cloud technologies.

Responsibilities:

  • Provide technical assistance to end-users for hardware, software, and network-related issues.
  • Assist in the installation, configuration, and maintenance of systems, applications, and peripherals.
  • Manage user accounts, access permissions, and device enrolments.
  • Coordinate with the L2 team and vendors for issue escalation and resolution.
  • Support onboarding activities to ensure a smooth IT setup for new employees.
  • Maintain accurate documentation of incidents, resolutions, and system configurations.

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