IT Support Engineer

Company Description

SKYTECH TECHNOLOGIES specializes in providing scalable, smart IT solutions that empower businesses to streamline operations and accelerate growth. Focusing on CRM systems, Sales Force Automation, and Server & Data Security Management, the company helps organizations modernize processes and enhance customer engagement. Our mission is to transform technology into a strategic asset by delivering tailored and reliable solutions. Based on a results-driven approach, we aim to simplify technology and drive business success.

Role Description

We are seeking an IT Support Engineer to join our team in a full-time capacity. This is an on-site role based in Rajkot. The IT Support Engineer will be responsible for diagnosing and resolving technical issues, maintaining hardware and software systems, upgrading IT infrastructure, managing data security, and providing exceptional support to end-users. The role requires effective collaboration with other teams to identify and implement solutions to technical challenges, ensuring seamless IT operations.

Qualifications

• Technical skills in hardware and software troubleshooting, network setup, and server maintenance
• Proficiency in data security, server management, and resolving infrastructure-related challenges
• Knowledge of CRM systems, Sales Force Automation, and IT project implementation
• Problem-solving, analytical thinking, and excellent customer support skills
• Ability to manage multiple tasks and work efficiently under pressure
• Strong communication skills and ability to collaborate within a team
• A degree in Computer Science, Information Technology, or a related field is preferred
• Relevant certifications such as CompTIA, Microsoft, or Cisco are a plus