IT Administrator

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Administer remote management of end-user client devices.

Execute device lifecycle management and timely OS patching.

Workplace Applications:

Conduct builds tests of client software packages and images.

Ensure accurate and efficient distribution to end-points.

Client Virtualization Service:

Oversee desktop and presentation virtualization.

Backend Workplace Management:

Manage infrastructure for the holistic workplace solution encompassing file storage, mail, and printer access.

Policy and Security Management:

Develop, implement, and manage Group Policies.

Ensure OS and security patching, endpoint security, malware protection, firewall protection, and disk encryption.

Operational & Strategic Duties:

Deliver solutions, implementation, configuration, and troubleshooting of OSD.

Explore and implement innovation and automation opportunities in existing procedures and develop new methodologies.

New Builds/Migration and Upgrades:

Contribute to new-builds, migrations, and upgrades.

Requirements:

Required Skills & Qualifications:

Technical Skills:

Proficiency in Intune, Autopilot, and Microsoft Defender ATP.

Experience with Active Directory (AD), Group Policy Objects (GPO), Azure, and related technologies/tools.

Detailed understanding of workstation OS security (Windows 7/8/10) and image hardening methodologies.

Proficient with device drivers - installation, updating, and troubleshooting.

Certifications:

Microsoft 365 Certified: Endpoint Administrator Associate,

Microsoft Certified: Modern Desktop Administrator Associate.

Any other relevant certifications in MDM or network security.

AZ-104 Microsoft Certified: Azure Administrator Associate

Microsoft Certified: Azure Administrator Associate

General Skills:

Strong troubleshooting and problem-solving skills.

Ability to work both independently and as part of a team.

Excellent communication and documentation skills.

Experience:

2-4 years of experience in design and installation of imaging.

Proven track record in delivering complex MDM strategy assessments & implementation roadmaps

Desirable:

Experience with iOS device management.

Knowledge in encryption technologies and network security protocols.

Education:

UG: B.Sc. in Computer Science, BCA in Computer Applications, B.Tech./B.E. in Computer Engineering or any related field