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1.0 - 5.0 years
0 Lacs
kochi, kerala
On-site
As an ELV Technician cum Store Incharge, your role involves installing and maintaining low voltage systems such as CCTV, fire alarm, BMS, intercom, PA system, structured cabling, automation, and access control systems in Kerala. You will work under the MEP department and report to the Site Engineer/Foreman/Supervisor, operating on various construction sites. Key Responsibilities: - Install cable pathway systems, fire stop systems, electronic components, and various cables. - Conduct maintenance, repairs, and installations of telecommunication, IT equipment, electronics, networks, and low voltage systems. - Diagnose and troubleshoot electrical or mechanical malfunctions, perform functional te...
Posted 15 hours ago
2.0 - 6.0 years
0 Lacs
kerala
On-site
You should be proficient in the installation and configuration of CCTV (HD & IP) cameras, access control systems, video door phones (VDP), home and office automation systems, inverters, intercoms, and other related equipment. Your responsibilities will include: - Installing and configuring CCTV cameras, access control systems, VDPs, home and office automation systems, inverters, intercoms, etc. - Ensuring proper piping and cabling for the above-mentioned systems. The qualifications required for this role are: - Secondary education (10th pass preferred). - Valid driving license. As part of this full-time position, you will be required to travel 100% of the time to the work locations in person...
Posted 1 day ago
0.0 years
0 Lacs
bengaluru, karnataka, india
Remote
Job Title: Math Coach & Tier 2 Customer Care Specialist About the Role Elephant Learning is looking for a math-savvy educator who can guide parents and students through their learning journey while also handling advanced customer support issues. This role blends instructional expertise with strong troubleshooting and communication skills. You'll support families using the Elephant Learning system, diagnose Tier 2 issues, and ensure a smooth and effective learning experience. Key Responsibilities Math Coaching & Learning Support (Primary) Conduct 1:1 or group coaching sessions with parents/students to explain learning progress, goals, and strategies. Interpret assessment data within the Eleph...
Posted 2 days ago
3.0 - 7.0 years
0 Lacs
haryana
On-site
As a Customer Service Representative, your role will involve providing real-time chat-based support to customers, ensuring a smooth and satisfactory experience. You will be responsible for responding to inquiries promptly and professionally, providing accurate information, troubleshooting problems, and managing multiple chat conversations simultaneously. It is essential to escalate complex queries appropriately and log all interactions accurately in the CRM system. Following chat scripts and maintaining brand voice standards will be crucial to meet performance targets such as Chat Response Time and Customer Satisfaction. Key Responsibilities: - Respond to customer inquiries via live chat and...
Posted 3 days ago
5.0 - 7.0 years
0 Lacs
pune, maharashtra, india
On-site
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals (like you) can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR ...
Posted 4 days ago
4.0 - 7.0 years
0 Lacs
bengaluru, karnataka, india
On-site
Job Description: Senior Customer Success Manager (Graphy Inc., On-site) Location: Domlur, Bengaluru. Team: Customer Success & Key Account Manager Experience: 47 years Type: Full-time About the Role We are looking for a Senior Customer Success Manager (Sr. CSM) to strengthen and scale our Customer Success function. In this mid-senior role, you will guide a team of Customer Success Managers and Key Account Managers, support account strategy, and ensure long-term customer satisfaction, retention, and expansion. This role requires strong customer understanding, team coordination skills, and the ability to operate strategically in a fast-paced, SaaS-first environment. Key Responsibilities: Team M...
Posted 5 days ago
2.0 - 4.0 years
0 Lacs
mumbai, maharashtra, india
Remote
Product Success Specialist (Remote) Location: Mumbai Metropolitan Region Department: Customer Success Employment Type: Full Time (Remote) Overview PeopleGrove is a trusted SaaS partner for colleges and universities across the United States. Our integrated suite of platforms including CORE ELMS, CompMS, MyCred, and Readiness, among other industry-leading solutions empowers institutions to streamline experiential learning, outcomes assessment, compliance, and student & alumni lifecycle engagement. Serving hundreds of institutions and programs nationwide, PeopleGrove CORE is committed to enhancing educational outcomes through innovative technology and exceptional service. As we continue to grow...
Posted 1 week ago
6.0 - 8.0 years
0 Lacs
pune, maharashtra, india
On-site
Role Summary As the Team Lead/Assistant Manager Global Benefits Support , you will oversee a team of regional Support Specialists and Senior Specialists across APAC, EMEA, and the Americas. You will be responsible for ensuring high-quality, consistent, and scalable customer service across time zones, maintaining operational excellence, and serving as the escalation point for complex benefit-related cases. This role combines people leadership, process improvement, benefits expertise, and cross-functional collaboration. Key Responsibilities Team Management Lead, coach, and support regional team members to ensure consistent performance across all time zones. Set team goals and KPIs (CSAT, SLA a...
Posted 1 week ago
1.0 - 3.0 years
0 Lacs
bengaluru, karnataka, india
On-site
About Plum Plum is an employee insurance and health benefits platform focused on making health insurance simple, accessible and inclusive for modern organisations. Healthcare in India is seeing a phenomenal shift with inflation in healthcare costs 3x that of general inflation. A majority of Indians are unable to afford health insurance on their own; and so as many as 600mn Indians will likely have to depend on employer-sponsored insurance. Plum is on a mission to insure 10mn lives by 2025. Backed by leading global investors including Tiger Global, and Sequoia Capital, we help companies care better for their employees by providing. About The Role As a key member of the onboarding pod in Mid-M...
Posted 1 week ago
4.0 - 7.0 years
0 Lacs
bengaluru, karnataka, india
On-site
We are looking for an experienced Customer Support Lead who has worked in B2B SaaS or the rewards, incentives, or engagement or loyalty industry . In this role, you will lead a team of support specialists, ensure exceptional customer experience, and enhance support processes to drive high customer satisfaction and retention. If you excel in problem-solving, team leadership, and handling complex customer scenarios, we would love to hear from you. Responsibilities Lead and manage a team of customer support specialists handling B2B clients across our loyalty product suite Serve as an escalation point for complex customer issues; ensure timely and accurate resolution. Monitor critical SLAs, resp...
Posted 2 weeks ago
3.0 - 5.0 years
0 Lacs
ahmedabad, gujarat, india
On-site
Customer Success Specialist (CSS) Location: Ahmedabad, Gujarat Experience: 23 years Function: Relationship Management & Retention About the Role As a Customer Success Specialist, you will play a pivotal role in building long-term, value-driven relationships with our clients. You'll ensure they remain engaged, satisfied, and consistently derive maximum value from our platform. This role calls for a consultative mindset, excellent communication, and the ability to positively influence customer adoption and retention. Key Responsibilities Act as the primary point of contact for key accounts post-onboarding. Lead and execute client onboarding processes smoothly and effectively. Build strong, mea...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
thrissur, kerala
On-site
As an experienced ELV CAD Draftsman with at least 2 years of experience in preparing detailed drawings and documentation for ELV projects, you will be based in Thrissur, Kerala, and support our Qatar office remotely in design and documentation works. Key Responsibilities: - Prepare detailed CAD drawings for ELV systems including CCTV, Access Control, Fire Alarm, Structured Cabling, and Intercom. - Convert design concepts, BOQs, and consultant markups into precise drawings. - Ensure drawings comply with Qatar standards and project specifications (MOI-SSD/QCDD). - Maintain drawing records and revisions systematically. - Coordinate with presales and project teams to finalize shop drawings and a...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
kochi, kerala
On-site
As an ELV Technician, your role will involve installing, testing, commissioning, and maintaining Extra Low Voltage (ELV) systems. This includes a variety of systems such as CCTV, Access Control, Fire Alarm, Public Address, Structured Cabling, Intercom, SMATV, and Building Management Systems. Your responsibilities will require a strong technical knowledge, attention to detail, and strict adherence to safety and quality standards. Key Responsibilities: - Installing ELV systems such as CCTV, Access Control, Fire Alarm, Public Address, Structured Cabling, Intercom, SMATV, and Building Management Systems - Testing and commissioning ELV systems to ensure proper functionality - Conducting regular m...
Posted 2 weeks ago
0.0 years
0 Lacs
india
On-site
The ELV Technician is responsible for installing, testing, commissioning, and maintaining Extra Low Voltage (ELV) systems, including but not limited to CCTV, Access Control, Fire Alarm, Public Address, Structured Cabling, Intercom, SMATV, and Building Management Systems. The role requires strong technical knowledge, attention to detail, and adherence to safety and quality standards.
Posted 2 weeks ago
5.0 - 9.0 years
0 - 0 Lacs
surat, all india
On-site
**Role Overview:** You are required to be a hands-on Product Marketing Manager for a US-based, venture-funded company transforming eCommerce visuals with AI-powered bulk photo editing. Your main responsibility will be to lead the 23-month GTM launch of the new Evolphin Zoom MAM. You will be in charge of launch execution, competitive positioning, cross-functional coordination, writing high-impact content, and guiding creative asset production. It is crucial to note that this is a builder role rather than a coordinator role, and you will collaborate directly with CXOs, Product, and Design teams to bring the next-generation AI platform to market swiftly. **Key Responsibilities:** - Plan and exe...
Posted 2 weeks ago
2.0 - 4.0 years
1 - 2 Lacs
gurugram, haryana, india
On-site
About the company: Aspire is the leading all-in-one finance operating system for growing businesses. We are on a mission to reinvent business finance for a new generation of entrepreneurs and business owners, empowering startups and SMBs to realise their full potential. Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the wor...
Posted 2 weeks ago
5.0 - 7.0 years
0 Lacs
jaipur, rajasthan, india
Remote
Experience : 5.00 + years Salary : INR 2500000-3500000 / year (based on experience) Expected Notice Period : 7 Days Shift : (GMT+05:30) Asia/Kolkata (IST) Opportunity Type : Remote Placement Type : Full Time Permanent position(Payroll and Compliance to be managed by: Crop.Photo) (*Note: This is a requirement for one of Uplers client - A US-based, venture-funded company transforming eCommerce visuals with AI-powered bulk photo editing) What do you need for this opportunity Must have skills required: Intercom., copywriting and storytelling skills, GTM operations, Hubspot A US-based, venture-funded company transforming eCommerce visuals with AI-powered bulk photo editing is Looking for: About T...
Posted 2 weeks ago
2.0 - 6.0 years
0 Lacs
kerala
On-site
As a Piping and Cabling Technician, you will be responsible for CCTV camera installation and maintenance, battery and inverter installation, as well as working with intercoms, networking, access points, automatic gates, and more. Your main focus will be on the mentioned tasks to ensure their proper setup and functionality. Key Responsibilities: - Installing and maintaining CCTV cameras - Installing and maintaining batteries and inverters - Setting up intercoms, networking, access points, and automatic gates Qualifications Required: - Prior experience in piping and cabling related work - Knowledge of CCTV systems and their installation - Familiarity with battery and inverter installation proc...
Posted 3 weeks ago
12.0 - 16.0 years
0 Lacs
karnataka
On-site
As a Partner Success Associate at Edstruments, you will be responsible for supporting a portfolio of partners by leading onboarding, check-ins, and virtual training sessions. Your primary focus will be to ensure a smooth and successful partner experience by owning operational tasks. This role provides an excellent opportunity for you to grow into a strategic-facing position over time and contribute to building scalable systems for success. **Key Responsibilities:** - Successfully onboard assigned partners within the first 60 days, ensuring they are set up to use the platform effectively. - Independently lead virtual partner check-ins and training sessions over Zoom to maintain engagement and...
Posted 3 weeks ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
You will be part of a global hiring revolution that is reshaping the future of talent, allowing individuals and businesses to thrive regardless of geographical boundaries. As a Senior Customer Support, you will lead a team of Customer Support Specialists towards achieving key performance metrics and providing exceptional customer service. Key Responsibilities: - Meet key performance metrics of 1 hour response time and 6 hour resolution time - Ensure daily open tickets per agent are at 0 - Perform multitasking efficiently - Examine, review, and process documents, orders, files, cases within set timelines - Analyze process scenarios, propose solutions for process improvement/automation - Provi...
Posted 3 weeks ago
1.0 - 5.0 years
0 Lacs
pune, maharashtra
On-site
As a Customer Success Engineer at TexAu, you will play a crucial role in providing technical support to our customers. Your responsibilities will include: - Responding to customer technical queries with clarity, empathy, and precision via Intercom, email, and support tickets. - Debugging and resolving issues related to Supabase, SQL queries, NestJS APIs, and AWS CloudWatch logs. - Guiding users through platform capabilities, integrations, and best practices for automation and data workflows. - Collaborating with engineering to escalate and resolve complex bugs, and contributing to internal documentation. - Monitoring and triaging incoming support requests in Intercom to ensure timely and hig...
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
india
Remote
Why this role exists Our customers deserve a calm, helpful, human experience. We're looking for an Intercom expert to set up and run onboarding + support so people succeed quickly and feel cared for every step of the way. What You'll Do Stand up Intercom the right way: inboxes, assignment rules, SLAs/office hours, tags, macros/saved replies, surveys/CSAT, Messenger, and forms Onboarding that works: build Product Tours and Checklists (no-code), segment audiences, set triggers, measure completionand keep improving Help Center: create and maintain a clear, searchable knowledge base with friendly, skimmable articles Delightful support: handle conversations with warmth and clarity; turn problems ...
Posted 3 weeks ago
2.0 - 4.0 years
0 Lacs
india
On-site
As a Chat Support Team Leader, you will oversee and guide a team of chat support agents. You'll ensure high quality service through chat channels, meet performance and customer satisfaction metrics, manage escalations, mentor agents, and continuously improve processes. You'll act as the bridge between agents and senior management, ensuring operational excellence and excellent customer experience. Key Responsibilities Lead, coach, mentor, and motivate a team of chat support agents to achieve high performance, quality, and customer satisfaction. Monitor daily performance metrics (e.g. response time, resolution time, average handle time (AHT), customer satisfaction (CSAT), first contact resolut...
Posted 3 weeks ago
5.0 - 7.0 years
0 Lacs
pune, maharashtra, india
On-site
About us: The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we're creating a level playing field where businesses and individuals (like you) can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR ...
Posted 3 weeks ago
3.0 - 7.0 years
0 Lacs
ahmedabad, gujarat
On-site
Role Overview: At Saleshandy, you will be responsible for leading and building a world-class support function that focuses on delivering fast, human, and delightful experiences to every customer. This role goes beyond ticket resolution, as it involves deeply understanding customer challenges, enabling self-service excellence, and driving continuous improvements in customer support to enhance user retention. Key Responsibilities: - Customer Experience Leadership: Lead the global support team in providing fast, consistent, and empathetic responses across various channels. - Process Excellence: Develop and optimize support workflows, SLAs, and escalation frameworks to ensure top-notch service d...
Posted 3 weeks ago
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