Instructional Designer

Major Responsibilities:

• Design and develop interactive learning experiences for Lightcast’s software products and data platforms, including certification programs, product walkthroughs, onboarding modules, and internal enablement.
• Build structured learning paths that take users from beginner to advanced proficiency, using adult learning best practices and measurable learning objectives.
• Own content creation using Articulate 360 (Rise & Storyline), developing modules that are polished, intuitive, and aligned to our global design standards.
• Collaborate with global stakeholders in Product, Documentation, Customer Success, and Enablement to identify training needs and ensure content supports business goals.
• Support product and feature launches with timely training for internal and external audiences.
• Measure and improve learning programs based on feedback, usage data, and learner performance.
• Contribute to content templates, standards, and governance practices to support a consistent, scalable training ecosystem.

Education & Experience:

• 5–7 years of experience designing instructional content, ideally in SaaS or data-driven environments.
• Expert in Articulate 360 (Rise and Storyline), with additional proficiency in Vyond and basic video/audio editing tools.
• Strong foundation in instructional design and adult learning theory with real-world application.
• Skilled at translating complex software and data concepts into clear, outcome-based training.
• Proven experience developing product-focused training, certifications, or structured learning paths.
• Working knowledge of Learning Management Systems (LMS); hands-on experience is a strong plus.
• Excellent written and verbal communication skills in English.
• Self-starter with strong ownership mindset; able to prioritize and deliver independently.
• Effective team player with experience working in cross-functional, global teams.
• Bachelor’s degree in Instructional Design, Education, Learning & Development, or a related field (or equivalent experience).