50 Infrastructure Operations Jobs

Service Desk JD Workplace Track Engineer 1. Graduate with Minimum 3+ years of experience in service Desk 2. Excellent communication and conversation skills in English 3. Excellent in Voice call support 4. Good Knowledge of Incident, Change and Problem Management 5. Manage Service Desk activities, including Owning overall responsibility for Incident and Service Request process handling on the Service Desk 6. Liaise with the Service Manager 7. Help with the development and issuance of Service Desk Operational Reports 8. Liaise with the designated Change lead as requested. 9. Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, problems etc. 10. Triage the tickets to respective Workplace Services, Applications Services Team and the Infrastructure Operations Team members based on the ticket severity and priority. 11. Track the incidents/service requests/ problem and Change tickets to ensure resolution within SLA, escalate the unresolved incidents/ problems / Service / Change requests as per the escalation mechanism. 12. Analyze the ticket trend and provide reports with improvement actions, create basic documents and knowledgebase articles. 13. Good Documentation skills on the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the ticket. 14. Use Remote Desktop to assist the end users as required. 15. Good Knowledge on O365 products. 16. Monitor the Incident Management queue, Assigning/Reassigning and follow up of tickets as per standard procedure 17. Experience in executing the service request raised in the ticketing tool as per the SOPs provided to the team. 18. Basic level troubleshooting of the issues like desktop application and access, network, printer, Active Directory, Business applications, O365 and email related issues 19. Monitor the Incident and Task Management queue and update the incident and Task management system with all the relevant information relating to an incident. 20. Proactive problem management is an added advantage. 21. Good Knowledge and proven skills in Vendor Management 22. Good Knowledge on ServiceNow ITSM tool Soft Skills 1. Should possess excellent customer handling skills 2. Ability to handle unforeseen situations 3. High level of acceptance and understanding in dealing with end users and situations 4. Adapt Flexible working hours Certifications Candidate to be ITIL certificate

Job Description Service Desk JD Workplace Track Engineer 1. Graduate with Minimum 3+ years of experience in service Desk 2. Excellent communication and conversation skills in English 3. Excellent in Voice call support 4. Good Knowledge of Incident, Change and Problem Management 5. Manage Service Desk activities, including Owning overall responsibility for Incident and Service Request process handling on the Service Desk 6. Liaise with the Service Manager 7. Help with the development and issuance of Service Desk Operational Reports 8. Liaise with the designated Change lead as requested. 9. Logging and triaging the incidents in ITSM for all the end user related incidents, service requests, problems etc. 10. Triage the tickets to respective Workplace Services, Applications Services Team and the Infrastructure Operations Team members based on the ticket severity and priority. 11. Track the incidents/service requests/ problem and Change tickets to ensure resolution within SLA, escalate the unresolved incidents/ problems / Service / Change requests as per the escalation mechanism. 12. Analyze the ticket trend and provide reports with improvement actions, create basic documents and knowledgebase articles. 13. Good Documentation skills on the technical, process, ticket status and other relevant updates suggested by the Quality Lead on the ticket. 14. Use Remote Desktop to assist the end users as required. 15. Good Knowledge on O365 products. 16. Monitor the Incident Management queue, Assigning/Reassigning and follow up of tickets as per standard procedure 17. Experience in executing the service request raised in the ticketing tool as per the SOPs provided to the team. 18. Basic level troubleshooting of the issues like desktop application and access, network, printer, Active Directory, Business applications, O365 and email related issues 19. Monitor the Incident and Task Management queue and update the incident and Task management system with all the relevant information relating to an incident. 20. Proactive problem management is an added advantage. 21. Good Knowledge and proven skills in Vendor Management 22. Good Knowledge on ServiceNow ITSM tool Soft Skills 1. Should possess excellent customer handling skills 2. Ability to handle unforeseen situations 3. High level of acceptance and understanding in dealing with end users and situations 4. Adapt Flexible working hours Certifications Candidate to be ITIL certificate

Here's where you and your skills come in. Here's what we're looking for: Responsibilities: Design, deploy, maintain, automate & troubleshoot virtual/physical servers and storage systems Develop and execute project plans for virtualization-related initiatives Automate regular infrastructure operations in private cloud environment (VMware) Create and manage tools for automation; including REST API integration script development Strictly adhere to RingCentral change management policies and procedures Provide on-call support for server, storage and virtual infrastructure Required Qualifications: Advanced level of proficiency with VMware (6.X-7) and vSphere in a large environment Intermediate to expert level knowledge for maintaining Linux (RHEL, CentOS) Configuration management experience (Ansible, Puppet & Foreman) Solid understanding of data center networking and data center storage technologies Competent in scripting (Bash, Python) Experience with Git and other system software 10+ years in IT, 4+ specifically related to x86 virtualization Results oriented and excellent debugging skills Desired Qualifications: Familiarity with vRealize Suite (Orchestrator, Operations Manager, Automation) Experience with Netapp and EMC storage systems Experience integrating with public cloud providers (AWS, Google, Azure) Experience in implementing and managing bare metal lifecycle management systems (Ironic, MAAS) What we offer: Comprehensive medical, life insurance, pension schemes MBO bonus Paid holidays Privilege leave Bereavement leave Maternity & Paternity leave Employee Assistance Program (EAP) with counseling sessions available 24/7 Wellness programs including 1:1 coaching and meditation guidance with TaskHuman and HeadSpace Employee referral bonus Professional development allowances Night shift allowances RingCentrals Engineering team works on high-complexity projects that set the standard for performance and reliability at massive scale. What kind of scale? Millions of users today and hundreds of millions tomorrow. This is your chance to help imagine, develop and deliver products that raise the technological bar, and power human connections. If youre a talented, ambitious, creative thinker, RingCentral is the perfect environment to join a world class team and bring your ideas to life.

This role provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Services Consultant, you will work directly with our highly trained consultants and have access to a large cross-section of client environments that develop your IT career. Many of the job responsibilities required of a Managed IT Services Consultant are directly related to providing superior support for client technology environments. Examples of assignments include: Capturing client requirements Infrastructure operations and management Adopting and learning new technologies Performing Enterprise Administration and Engineering tasks Providing onsite and remote support Troubleshooting business application issues As a Managed IT Services Consultant, you will receive mentoring from our experienced team and have access to a variety of technology and training. You will be exposed to several aspects of our Technology Consulting Practices, including: Consulting process, tools and methodologies Referenced architecture design and best practices Engaging with clients and developing their IT initiatives Basic Qualifications: Degree or Certification in IT related field Min 5 years of experience with Windows 10, Windows Server, virtualization, server management, storage, and basic networking Experience in large, complex environments with multiple locations Familiar with standard IT practices and policies Familiar with IT service management tools and processes (helpdesk, ticketing, etc.) Eagerness to contribute Preferred Qualifications: Excellent written and verbal communication, problem solving and analytical skills Strong judgment, issues management, and problem analysis techniques Strong presentation, facilitation, time management, and prioritization skills Proven ability to work both independently and as a part of a team Demonstrated ability to balance priorities Willingness to work for night shift: 6:30PM to 3:30AM Work mode: Hybrid To provide exceptional service and maintain the highest level of quality assurance for our clients, we record calls into our client-facing service desk. These recordings are used for training and quality assurance purposes only. Your privacy is important to us, and we will continue to take all necessary steps to safeguard your personal information. Team members will be required to sign a consent form upon start date authorizing these client calls to be recorded.

This role provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Services Consultant, you will work directly with our highly trained consultants and have access to a large cross-section of client environments that develop your IT career. Many of the job responsibilities required of a Managed IT Services Consultant are directly related to providing superior support for client technology environments. Examples of assignments include: Capturing client requirements Infrastructure operations and management Adopting and learning new technologies Performing Enterprise Administration and Engineering tasks Providing onsite and remote support Troubleshooting business application issues As a Managed IT Services Consultant, you will receive mentoring from our experienced team and have access to a variety of technology and training. You will be exposed to several aspects of our Technology Consulting Practices, including: Consulting process, tools and methodologies Referenced architecture design and best practices Engaging with clients and developing their IT initiatives Qualifications Degree or Certification in IT related field 3-5 years of experience with Windows 10, Windows Server, virtualization, server management, storage, and basic networking Experience in large, complex environments with multiple locations Familiar with standard IT practices and policies Familiar with IT service management tools and processes (helpdesk, ticketing, etc.) Eagerness to contribute Preferred qualifications Excellent written and verbal communication, problem solving and analytical skills Strong judgment, issues management, and problem analysis techniques Strong presentation, facilitation, time management, and prioritization skills Proven ability to work both independently and as a part of a team Demonstrated ability to balance priorities

Reason to Hire: Growth - to centralize execution excellence and scale project quality across multiple countries. The COO will institutionalize operational SOPs, ensure technical integrity of all project bids, standardize project delivery across sites, and elevate client interfacing. First 30 days: - Review ongoing projects across geographies and tender pipeline - Assess current SOPs, tendering tools, execution trackers, and planning tools - Meet all ops heads, BD leads, and back-office team - Evaluate skill gaps and propose initial training needs - Review one live tender and validate technical soundness. First 90 days: - Finalize SOPs for tender review, technical vetting, and site execution - Implement pre-submission checklist system for all bids - Establish weekly performance dashboard across geographies (execution, procurement, O&M) - Conduct 2-3 site visits across DRC/Zimbabwe - Align planning team and BD on standardized costing/BoQ structures - Lead client update meetings and share feedback mechanism First 6 Months: - All projects tracked using a centralized execution dashboard (MS Project/Primavera or integrated with Odoo) - Cross-trained Mumbai team to support Africa ops real-time - 3+ technical trainings delivered to regional teams - Reduced procurement delays and BOQ mismatches through SOP compliance - 100% pre-bid review of technical submissions in place. First 9 months: - All projects tracked using a centralized execution dashboard (MS Project/Primavera or integrated with Odoo) - Cross-trained Mumbai team to support Africa ops real-time - 3+ technical trainings delivered to regional teams - Reduced procurement delays and BOQ mismatches through SOP compliance - 100% pre-bid review of technical submissions in place. 1 year from now: - % of bids won - Time-to-delivery variance - Reduction in rework - SOP compliance rate - Client feedback - Team retention Critical Expertise: - 10-15+ years in solar EPC / infrastructure execution - Preferred: exposure to other renewable energy technologies such as wind, biomass, or biofuel projects - Strong preference for Africa-based project experience - Must have managed projects across multiple countries - Technical expertise in AutoCAD, PVsyst, Helioscope - Proficiency in MS Project, Odoo, Primavera, Power BI - Client-facing communication and cross-cultural team leadership Education: Bachelor's or Master's degree in Electrical Engineering, Renewable Energy, Mechanical, or equivalent. MBA or Project Management Certification (PMP/Prince2) is a plus.

Job Summary Workspace ONE & JAMF experience candidate should also have the experience in Intune is added value Responsibilities Managing end point devices ( windows and Mac IOS ) devices for Patching and Vulnerability management Detection and Response (VMDR) to effectively identify assess and mitigate security risks.

About The Role Project Role : Infrastructure Architect Project Role Description : Lead the definition, design and documentation of technical environments. Deploy solution architectures, conduct analysis of alternative architectures, create architectural standards, define processes to ensure conformance with standards, institute solution-testing criteria, define a solutions cost of ownership, and promote a clear and consistent business vision through technical architectures. Must have skills : IT Infrastructure Operations Good to have skills : NAMinimum 12 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As an Infrastructure Architect, you will lead the definition, design, and documentation of technical environments. Your typical day will involve collaborating with various teams to deploy solution architectures, conducting analyses of alternative architectures, and creating architectural standards. You will also define processes to ensure conformance with these standards, institute solution-testing criteria, and promote a clear and consistent business vision through technical architectures. Your role will be pivotal in shaping the technical landscape of the organization, ensuring that all solutions align with the overarching business goals and objectives. Roles & Responsibilities:- Expected to be an SME.- Collaborate and manage the team to perform.- Responsible for team decisions.- Engage with multiple teams and contribute on key decisions.- Expected to provide solutions to problems that apply across multiple teams.- Facilitate knowledge sharing and mentoring within the team to enhance overall performance.- Continuously evaluate and improve architectural processes to ensure efficiency and effectiveness. Professional & Technical Skills: - Must To Have Skills: Proficiency in IT Infrastructure Operations.- Strong understanding of cloud computing technologies and their application in infrastructure design.- Experience with network architecture and security protocols.- Proficient in virtualization technologies and their implementation.- Ability to analyze and optimize system performance and reliability. Additional Information:- The candidate should have minimum 12 years of experience in IT Infrastructure Operations.- This position is based at our Chennai office.- A 15 years full time education is required. Qualification 15 years full time education

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company. We realize people do not fit into neat boxes. We are looking for curious and empathetic individuals who are committed to developing themselves and learning new skills, and we are ready to help you do that. We cannot complete our mission without building a diverse and inclusive team. We hire the best people based on an evaluation of their potential and support them throughout their time at Cloudflare. Come join us! Available Locations: Bengaluru, India Position Overview: Cloudflare is seeking an experienced & strategic Leader in Bangalore, India to establish and lead Infrastructure Engineering team in India as we expand our presence with Global Hub in Bangalore. This strategic role will be responsible for building, scaling, and managing the team in India, while ensuring alignment with Cloudflare&aposs global Infrastructure strategy and standards. Key Responsibilities: Operational Leadership: Oversee and manage day-to-day operations of the Bengaluru center, ensuring alignment with Cloudflares global goals, standards, and strategic direction. Establish and maintain efficient operational processes and systems to drive productivity, quality, and scalability. Foster a culture of continuous improvement, innovation, and excellence within the center Imbue the Cloudflare culture of accountability, a growth mindset, and getting things done Provide strong support to the team and ensure they are set up for success across functions. Technical Team Leadership: Lead a critical function within Infrastructure, either a regional operational role such as Site Reliability Engineering (SRE), Network Operations, or Infrastructure Operations; OR an independent engineering function such as Large Scale Testing, Infrastructure Tooling, or Hardware Sustaining. In addition, provide dotted-line leadership and regional support for other Infrastructure Engineering functions operating in India. Partner closely with other regional leaders and stay connected with cross functional teams operating in the region Drive the strategic direction and execution of key technical initiatives, ensuring they meet quality, timeline, and budgetary requirements. Promote a collaborative and innovative environment, encouraging the team to push the boundaries of technology Mentor and develop technical leaders and high-potential employees within the team. Executive Support: Leverage personal influence and professional network to support growing networks and partnerships. Participate in high-level meetings and presentations to showcase the companys capabilities and value proposition. Collaborate with the teams to develop strategic plans for key opportunities. Provide insights and support based on technical expertise and market knowledge to drive company success. Work effectively with remote teams in the US / EMEA / APJC, demonstrating flexibility in time zones and availability. Facilitate seamless communication and collaboration between the teams in Bengaluru other hub offices. Qualifications: Education: Bachelors degree in Business, Engineering, or a related field; MBA or advanced degree preferred. Experience : Minimum 15 years in senior leadership roles, with a proven track record of managing large-scale operations and leading high-performing technical teams. Experience in seeding and scaling a regional team in India is highly desirable. Industry Knowledge: Deep understanding of Infrastructure engineering and experience operating infrastructure at a global scale Leadership Skills: Strong leadership, strategic thinking, and decision-making abilities; excellent interpersonal and communication skills. Technical Expertise: In-depth knowledge of one or more areas of infrastructure Cultural Competence: Ability to navigate and bridge cultural differences effectively. Remote Collaboration: Proven ability to work with remote teams across different time zones and willingness to travel as necessary. What Makes Cloudflare Special Were not just a highly ambitious, large-scale technology company. Were a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we&aposve equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflares enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we&aposve provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something youd like to be a part of Wed love to hear from you! This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person&aposs, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at [HIDDEN TEXT] or via mail at 101 Townsend St. San Francisco, CA 94107. Show more Show less

Seeking a technically proficient Blue Yonder Technical Analyst Developer with strong experience in supply chain management systems , UNIX/Linux scripting , and infrastructure operations . The ideal candidate will be responsible for supporting and enhancing Blue Yonder (formerly JDA) solutions, developing custom scripts, and ensuring seamless integration with enterprise IT systems. Key Responsibilities: Support, configure, and enhance Blue Yonder supply chain management software . Develop and maintain scripts using C , Perl , KornShell , and C Shell for automation and system tasks. Perform data querying and reporting using SQL across relational databases. Collaborate with IT operations and infrastructure teams to ensure system stability and performance. Manage and troubleshoot UNIX/Linux and Windows-based environments . Participate in software development , system integration , and server administration activities. Ensure compliance with IT standards for configuration management , security , and system administration . Required Skills & Qualifications: Bachelors degree in Computer Science , Information Technology , or related field. 58 years of experience in IT operations , software development , or supply chain systems . Hands-on experience with: Blue Yonder (JDA) WMS or TMS UNIX/Linux scripting (KornShell, C Shell, Perl) SQL , Java , and C programming Infrastructure administration and server configuration Strong understanding of multi-paradigm programming , system interfaces , and enterprise IT environments . Preferred Qualifications: Experience in supply chain , logistics , or retail technology domains. Familiarity with office automation , personal computing , and cross-platform scripting . Exposure to cloud-based infrastructure or virtualized environments .

NTT DATA is looking to hire a motivated and skilled Windows Server System Administrator to join our team in Chennai, Tamil Nadu, India. As an Infrastructure Operations Senior Analyst, you will play a crucial role in the build, maintenance, and operation of our infrastructure platforms. Your responsibilities will include working with our existing setup, identifying areas for improvement, and driving enhancements to ensure optimal performance and reliability of our technology infrastructure platforms. With a focus on increasing platform reliability and optimizing capacity, you will contribute to the ongoing success of our operations. The ideal candidate should have a minimum of 5 years of experience in a similar role. NTT DATA is a trusted global innovator in business and technology services, with a commitment to helping clients innovate, optimize, and transform for long-term success. As a Global Top Employer, we have a diverse team of experts across more than 50 countries, supported by a strong partner ecosystem. Our services encompass business and technology consulting, data and artificial intelligence, industry solutions, application development, infrastructure management, and connectivity. NTT DATA, as part of the NTT Group, is a significant player in digital and AI infrastructure globally, investing heavily in research and development to empower organizations and society in embracing the digital future confidently and sustainably. Join us in shaping the future of technology and business innovation. Visit us at us.nttdata.com.,

As the IT Support Manager at our organization, you will play a crucial role in serving as a bridge between Business Process and Technology and the local offices. Your primary responsibility will be to understand the business needs and effectively communicate how IT changes impact the business operations. You will lead your team and customers in providing support for IT changes, ensuring alignment between key Information Technology processes and business units. In this role, you will oversee the daily operations of both the IT support team members and customer operations within the assigned region/country. You will be required to understand regional projects, address customer feedback, monitor infrastructure and application performance, and manage any issues that arise. Building and maintaining relationships with Market leaders and office leadership will be essential. Your responsibilities will also include managing internal processes and procedures to ensure they are performed to standard, collaborating with the management team to support business requirements, and engaging in discussions about Technology initiatives with various stakeholders. You will be expected to develop strategies to enhance the customer experience while providing comprehensive support. Key Responsibilities: - Manage the IT support queue to meet metrics and ensure quality service through ticket and live chat reviews - Provide escalation and support for tickets as needed and review unassigned and aging tickets - Collaborate with various teams to identify and resolve different problems, managing projects that impact the IT Support team and customers As a Career Advisor, you will lead and support staffing level planning, recruitment, orientation, training, and performance management processes. You will create career growth opportunities and employee development plans to foster a culture of continuous improvement. Administratively, you will be responsible for approving expense reports, order entries, and overtime requests. Qualifications: - Bachelor's degree in Information Technology or related field, or equivalent experience - Strong understanding of the Information Technology environment, infrastructure operations, and Microsoft Office - Experience with ServiceNow and troubleshooting skills on various devices - 3-5 years of relevant experience in IT Support Management or Customer Service, with excellent leadership and project management skills - Excellent interpersonal, communication, organization, time management, and analytical skills - Ability to work independently and as part of a team Preferred Requirements: - CompTIA A+ or equivalent HDI certification - ITIL Foundation v4 certification - High degree of professionalism and strong customer service skills At our organization, we offer a competitive benefits and compensation package, along with flexibility in your schedule to help you balance work and personal commitments. We are committed to providing equal opportunity and reasonable accommodation for individuals with disabilities throughout the recruitment process and employment/partnership. If you require any accommodations, please contact us at careers@rsmus.com. Join us at our organization to be part of a dynamic team that empowers both clients and employees to reach their full potential in a supportive and inclusive environment.,

As the Associate Director, Information Systems - Server and Virtualization , you will lead and oversee the day-to-day operations of the company's global server and virtualization infrastructure. This is an onsite role based in Hyderabad. You will manage a team of senior managers and engineers, driving operational excellence and continuous improvement. The ideal candidate will have a proven track record in leading Compute (WINTEL & Linux) and Virtualization (VMWare, Nutanix, Citrix) Infrastructure Operations and a passion for fostering innovation in a sophisticated and constantly evolving technology landscape. Roles & Responsibilities Team Leadership & Development: Lead and develop a successful team of server and virtualization senior managers and engineers through recruitment, performance management, and career development. You will optimize resource allocation and shift coverage for 24/7 operations. Operational Strategy & Management: Establish and maintain operational metrics, SLAs , and performance standards. You will monitor and manage the enterprise server infrastructure, leading incident response and problem management for critical server issues. Security & Compliance: Oversee the implementation and maintenance of server security policies and procedures. You will ensure server compliance with regulatory requirements and generate regular reports on server performance, availability, and incident analysis. Strategic Partnership: Partner with business collaborators to understand and support organizational needs. You will drive continuous improvement initiatives in server operations and align with business objectives. Qualifications A Master's degree with 7 years of experience, a Bachelor's degree with 10 years, or a Diploma with 15 years of experience in Server Operations. At least 5 of those years should be in a management role (10 years for a Diploma). A deep understanding of server Operating System ( OS ) and virtualization support, as well as server security, networking, and storage. Knowledge of server monitoring, management, and automation. Experience with service level management and operational metrics. A solid background in server operations strategy and planning. Experience with cloud platforms ( AWS, Azure, or Google Cloud ) and server automation tools like Ansible, Python , or Power-shell is preferred. Management certifications ( PMP, ITIL ) or server certifications ( Microsoft Certified, RHCE ) are a plus. Soft Skills Leadership: Strong decision-making abilities, team building and development skills, and a strategic thinking mindset. Communication: Outstanding communication skills, with the ability to manage collaborators and present effectively. Problem-Solving: Strong crisis management capabilities and an expertise in change management. Collaboration: The ability to work effectively in a matrixed organizational structure.

As a Senior Technical Network Facilities Lead at Telstra, your role involves developing strategies, assets, and investment plans for managing Telstra Limited's Network Facilities assets. These assets include mobile huts, LPGS Remote Housings, exchange equipment, and related network facilities such as HVAC and power systems. Your responsibility is to ensure that these assets are reliable, safe, and fit for purpose use, meeting regulatory standards and compliance obligations. Working within the Global Networks & Technology team, you will be managing a world-class network that covers the Australian population and connects businesses globally. Utilizing your critical thinking and analysis skills, you will lead a virtual flow to work team in assessing complex issues, developing solutions, and implementing processes related to the Network Facilities portfolio. Key responsibilities include developing and implementing asset management plans, strategic asset management plans, and guidelines for operation, inspection, and maintenance of Telstra Ltd Network Facilities. You will provide advice on operations and maintenance, establish safety maintenance plans, preventative maintenance programs, and contribute to training and auditing for asset integrity. Additionally, you will collaborate with key stakeholders, provide communications support, and adapt to other work tasks within the Passive Infrastructure team. To excel in this role, you should possess technical skills in Electrical or Mechanical engineering with at least 5 years of experience in infrastructure operations and maintenance. You must have a strong ability to manage stakeholder issues, build relationships, prioritize workload, and ensure compliance with Australian asset principles. A comprehensive understanding of base station design and engineering is essential for success in this position. If you are a self-starter, have a passion for driving change, and want to make a meaningful impact in the telecommunications industry, this role at Telstra could be the perfect fit for you. Apply now to be part of a team that is shaping the future of connectivity and technology.,

Walk-In Drive for Experienced IT Professionals @ Zydus Group Zydus Group is hiring talented IT professionals for dynamic roles across SAP , Microsoft Technologies , Infrastructure , and Compliance . Date: Saturday, 2nd August 2025 Venue: Hotel Ibis, Hinjawadi, Pune Address: Rajiv Gandhi Infotech Park, Hinjewadi, Phase II, Pune 411057 Time: 9:00 AM to 5:00 PM Qualification: BE/BTech/MCA in IT or Computer Science Experience: 2 to 20 Years Open IT Positions at Zydus SAP Roles SAP FICO SAP PPQM SAP SD SAP ABAP & PI SAP BW/BI/BO SAP Basis SAP MM/WM SAP HCM SAP PM SAP Ariba Other SAP Modules Microsoft Technologies .NET Developer Full Stack Developer SharePoint Developer Database Administrator (DBA) Infrastructure & Compliance Server Administrator Network Administrator Infrastructure Projects Site IT Operations CSV (Computer System Validation) Cyber Security MDM (Master Data Management) Join us to explore exciting career opportunities and be part of a growing tech-driven organization!

The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Provide technical operations support to clients on supported application, DevOps, middleware, security and infrastructure. Following a client standard workflow Provide Application ID management support. Provide infrastructure elasticity by auto scaling up/down of resources based on the business requirements Preferred technical and professional experience Technical understanding of Client platform (PaaS), HA infrastructure and load balancers. Provide DR and manual redundancy fail overs. Provide daily, weekly & monthly integrated service management reports across the solution

As a member of our managed services team, you will be responsible for monitoring and maintaining network and infrastructure operations and security for both our clients and our in-house setup. This crucial role involves ensuring the smooth functioning and security of networks to meet the needs of our customers. Your dedication and expertise will play a key role in maintaining the high standards of service that our clients expect from us. Working closely with your colleagues, you will be an integral part of the team that keeps our networks and infrastructure running efficiently and securely. Your contributions will directly impact the success of our managed services and the satisfaction of our customers. Join us in this dynamic environment where your skills and commitment will be valued and recognized. Be prepared to work alongside dedicated professionals who are passionate about delivering top-notch managed services. Your role will involve collaborating with talented individuals who share your commitment to excellence. Together, you will form a cohesive team that is dedicated to providing superior network and infrastructure support to our clients. If you are ready to take on this exciting challenge and be a part of a team that values your expertise and dedication, we invite you to consider joining our managed services team. Your skills and experience will be put to good use as you work with us to ensure the reliable and secure operation of networks and infrastructure for our clients and our organization.,

You will be working as an IT Support Manager at RSM, a leading provider of professional services to the middle market globally. Your role will involve serving as a liaison between Business Process and Technology and the local offices, ensuring effective communication regarding IT changes, and aligning key Information Technology processes with business units. As the IT Support Manager, you will oversee the daily operations of the IT support team members and customer operations within the assigned region or country. You will need to understand regional projects, address customer feedback, monitor infrastructure and application performance, and manage relationships with Market leaders and office leadership. Your responsibilities will include managing the IT support queue to meet metrics, reviewing tickets and live chats for quality, providing escalation and support as needed, and collaborating with various teams to identify and resolve different problems. You will also be involved in project management activities that impact the IT Support team and customers. In terms of team management, you will be responsible for staffing level planning, interviewing, selecting, training, and providing feedback to team members. You will also oversee administrative tasks such as expense report approval, order entry/approvals, and overtime approval. To excel in this role, you should have a Bachelor's degree in Information Technology or a related field, along with 3-5 years of relevant experience in IT Support Management or Customer Service. Strong technical skills, including knowledge of Information Technology environment, infrastructure operations, Microsoft Office, ServiceNow, and troubleshooting skills, are essential. Additionally, you should possess excellent interpersonal and communication skills, effective organization, time management abilities, attention to detail, and the capacity to work independently and as part of a team. Preferred qualifications for this position include CompTIA A+ or equivalent HDI certification, ITIL Foundation v4 certification, and 2-3 years of experience managing projects. RSM offers a competitive benefits and compensation package, along with flexibility in your schedule to help you balance work and personal commitments. If you require accommodation for disabilities during the recruitment process, you can reach out to careers@rsmus.com for assistance.,

As the successful candidate, you will be responsible for ensuring smooth and seamless 24x7 Global IT Infrastructure Operations with a focus on excellent ITIL Incident/Change/Service Request/Problem Management. Your key areas of responsibility will include providing excellent people management to direct reports based in Pune, proactive capacity management, and driving continuous improvement efforts by identifying areas of inefficiency and promoting more efficient support practices. You will work closely with CLSA regional IT teams, Global Markets Technology software development, Platform Engineering, End-User Services, Service Management, and Q/A Teams as required. Your role will involve ensuring excellent Global server operations, strict adherence to Build, Deploy, and patch standards, as well as providing technical leadership to applications, database, storage, and other platform Operations groups. Additionally, you will be accountable for the change-the-bank and run-the-bank activities for the Platform, serving as the escalation management point and single point of contact for Infrastructure Ops. Your responsibilities will also include maintaining an excellent, fast, and responsive service to other teams, ensuring cost-effective infrastructure operations that are right-sized according to demand, and owning the global infrastructure estate as the gatekeeper. To be successful in this role, you should have experience working in Infrastructure support systems support, preferably in a bulge bracket investment bank. You should possess production support experience with strong problem-solving and troubleshooting skills, along with influencing and leadership abilities. Exposure to working directly with business-facing technologists, vendors, and project stakeholders is essential, and regional/onsite experience is preferred. Strong communication skills, a passion for innovative technology, and experience in leading a technology group in terms of man management and workload prioritization are key requirements. You should have a proven track record in people management, setting and reviewing objectives, conducting performance reviews, and managing people effectively. Flexibility to work unsocial hours when required and structured thinking skills for work scheduling and resource management are also essential for this role.,

This role provides you with a unique opportunity to be a part of our dynamic practice. As our company continues to grow, we are looking for individuals who seek roles that expose them to multiple facets of technology, business, and consulting. Our team is composed of smart, self-motivated individuals who thrive in a cohesive and results-oriented environment and enjoy the challenge of real responsibility. As a Managed IT Services Consultant, you will work directly with our highly trained consultants and have access to a large cross-section of client environments that develop your IT career. Many of the job responsibilities required of a Managed IT Services Consultant are directly related to providing superior support for client technology environments. Examples of assignments include: Capturing client requirements Infrastructure operations and management Adopting and learning new technologies Performing Enterprise Administration and Engineering tasks Providing onsite and remote support Troubleshooting business application issues As a Managed IT Services Consultant, you will receive mentoring from our experienced team and have access to a variety of technology and training. You will be exposed to several aspects of our Technology Consulting Practices, including: Consulting process, tools and methodologies Referenced architecture design and best practices Engaging with clients and developing their IT initiatives Basic Qualifications: Degree or Certification in IT related field 3-5 years of experience with Windows 10, Windows Server, virtualization, server management, storage, and basic networking Experience in large, complex environments with multiple locations Familiar with standard IT practices and policies Familiar with IT service management tools and processes (helpdesk, ticketing, etc.) Eagerness to contribute Preferred Qualifications: Excellent written and verbal communication, problem solving and analytical skills Strong judgment, issues management, and problem analysis techniques Strong presentation, facilitation, time management, and prioritization skills Proven ability to work both independently and as a part of a team Demonstrated ability to balance priorities Willingness to work in night shift.

General Manager - Project - High-Rise Building Projects - Civil Construction Key Responsibilities - Project Planning & Strategy: Develop and implement comprehensive project plans, including detailed schedules, resource allocation, and construction methodologies for high-rise projects. - Execution & Oversight: Lead and oversee all civil construction activities on-site, ensuring adherence to design specifications, engineering standards, and project timelines. - Quality Assurance & Control: Implement and enforce rigorous quality control measures for all civil works, including concrete technology, structural integrity, and finishing works, ensuring the highest standards of construction quality. - Budget Management: Manage project budgets effectively, monitor expenditures, identify potential cost overruns, and implement corrective actions to ensure projects remain within financial targets. - Team Leadership & Management: Build, lead, mentor, and motivate large project teams, including engineers, supervisors, and contractors. Foster a collaborative and high-performance work environment. - Safety Management: Ensure strict adherence to all safety regulations and protocols on site, promoting a culture of safety among all personnel. - Stakeholder Coordination: Liaise effectively with architects, consultants, contractors, vendors, and internal departments to ensure seamless coordination and resolution of project-related issues. - Risk Management: Identify potential project risks (technical, financial, operational) and develop mitigation strategies to minimize their impact. - Reporting & Communication: Provide regular, accurate, and timely project progress reports to senior management, highlighting key milestones, challenges, and proposed solutions. - Timely Delivery & Handover: Ensure projects are completed within the stipulated timelines and budget, meeting all quality parameters, leading to successful handover to clients or relevant departments. Key Skills & Competencies - High-Rise Project Management: Proven extensive experience in managing and successfully delivering high-rise structures, specifically 20+ floors (residential or commercial). - Civil Construction Expertise: Strong in-depth knowledge of civil construction methodologies, practices, and materials. - Concrete Technology: Expertise in concrete technology, including mix design, pouring, curing, and quality control for high-rise applications. - Formwork Systems: Proficient knowledge and hands-on experience with the latest and advanced formwork systems used in high-rise construction. - Leadership & Team Building: Exceptional leadership qualities with a demonstrated ability to build, inspire, and manage large, diverse teams. - Communication Skills: Excellent verbal and written communication, negotiation, and interpersonal skills to interact effectively with all levels of stakeholders. - Problem-Solving: Strong analytical and problem-solving abilities to address complex construction challenges. - Project Management Tools: Proficiency in project management software and tools. Required Qualifications - Education: B.E. / B.Tech in Civil Engineering (Regular Full-time course only). - Experience: 15 to 25 years of progressive experience in civil construction, with a significant portion dedicated to high-rise building projects. - Industry Background: Experience within the Real Estate, Construction, or Infrastructure industries is essential. Interested send their updated resume to Email Id hrd.recruitmentconsultants@gmaildotcom & WhatsApp or Call - 9.2.1.1.6.1.8.4.4.8 / 9.7.1.7.2.2.1.3.8.9

Project Role : Application Lead Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact. Must have skills : DevOps Good to have skills : IT Infrastructure Operations, Data Security, LinuxMinimum 7.5 year(s) of experience is required Educational Qualification : 15 years full time education Summary :As the SME/Product Owner for traditional workloads & Backup, your primary responsibility is to lead and oversee all initiatives related to the transformation of our traditional infrastructure and our backup solution to support the strategy of our company to transform and move the workloads to the public cloud, hybrid cloud, private cloud or multi cloud. You will be responsible for creating and evaluating the architecture of new demands, new initiatives to transform applications as well as assisting the global architects for the Europe scope. Some key non exhaustive responsibilities are Roles & Responsibilities:Define the plan for migration or transformation for workloads running on the traditional hardwareDefine User Stories and work with the team to assign and prioritise the User Stories Align downtime with the Application Performance Managers (APM). Define the long term strategy to remove traditional workloads from our on premise footprint. Act as a level 3 with deep knowledge and understanding the holistic view and impactUnlocking opportunities to automate, for example with AnsibleOverseeing the MICS compliance and defining automation opportunitiesAuditing our infrastructure with regards to HA and DRWork with the global architects for key projects Collaborate and support Application transformation initiatives and projects to analyse the impact on the Europe infrastructure and applications. Collaborate with global team to adapt global standards for European services and application landscape. Closely collaborate with zone architects, TechOps towers and Solution Architects (Network, Workplace& Collaboration, Security, Application and os on)Analyse new demands in the solutions board and confirm adherence to the strategy. Play technology guardian role in Solution board committee.Create and propose architecture for transformation projectsAnalyse the usage of our cloud resources and propose improvements and optimization opportunitiesPurpose and create High Availability setup for Critical Infrastructure services in public cloud solution. Professional & Technical Skills: - At least 10 years as a unix and linux engineerDeep knowledge on HP storage and dell datadomain and Cisco SAN SwitchesDeep knowledge of IBM pseriesGood understanding of skytap and Azure. Good understanding of database like oracle and sqlKnowledgeable in ITIL processes and service now integrated with DataDogExperienced in scripting like ansibleUnderstanding of automation tools Understanding of IT industry trends, enterprise standards, methodology, strong understanding of legacy systems, application modernization strategies and solution lifecycle.Knowledge of cloud platforms (e.g., Azure) and their respective servicesExperience with deploying and managing KubernetesDemonstrable experience of working with SAP, and integration technologies (e.g., MuleSoft).Excellent communication, presentation, and interpersonal skills.Proven track-record of handling multiple projects simultaneouslyUnderstanding of technologies like hyperconverged, containers, software defined networkingUnderstanding of products like Oracle, Acropolis, Vmware (NSX), AzureUnderstanding of concept like load balancing, DR, High Availability, . Additional Information:- The candidate should have minimum 7.5 years of experience in DevOps.- This position is based in Mumbai.- A 15 years full time education is required. Qualification 15 years full time education

The ability to be a team player The ability and skill to train other people in procedural and technical topics Strong communication and collaboration skills Required education Bachelor's Degree Preferred education Master's Degree Required technical and professional expertise Provide technical operations support to clients on supported application, DevOps, middleware, security and infrastructure. Following a Client standard workflow Provide Application ID management support. Provide infrastructure elasticity by auto scaling up/down of resources based on the business requirements Preferred technical and professional experience Technical understanding of Client platform (PaaS), HA infrastructure and load balancers. Provide DR and manual redundancy fail overs. Provide daily, weekly & monthly integrated service management reports across the solution

Responsibilities: * Lead Ansible automation projects from ideation to implementation. * Ensure cloud & infrastructure operations efficiency through scripting. * Manage service delivery with focus on customer satisfaction. Provident fund

As a Telephony Engineer, you will join our SRE team to play a pivotal role in supporting our growing voice infrastructure and SMS/Messaging services. You will leverage your expertise in SBC technologies, Linux deployment, and SIP protocols to ensure the reliability, performance, and quality of our voice services. Qualifications/Skills/Abilities Minimum Requirements Formal Education Bachelors degree in computer science, Information Technology, or a related field (or equivalent experience). Experience (type duration) 5+ years of experience in telephony engineering. Strong knowledge of SBC technologies and protocols Proficiency in Linux administration. Skills Software Management: Extensive experience in software patch management and deployment using Jenkins CI/CD. VOIP Expertise: Deep knowledge of VOIP protocols (SIP, WebRTC, RTP, RTCP, HTTPS, VOIP, CTI, TLS1.3) and certificate management. Deep understanding of SIP protocol and the ability to understand, pull, and fix issues related to call quality metrics. Systems Engineering: 3+ years of hands-on experience in systems engineering, infrastructure operations, or site reliability engineering. Automation: Proficiency in scripting and automation using languages like Python, Bash, or PowerShell. Networking and Security: Solid understanding of networking principles and security best practices. Problem-Solving: Excellent problem-solving and troubleshooting skills, capable of diagnosing and resolving complex technical issues under pressure. Accreditation / certifications / licenses Relevant certifications (e.g., RHCE, RHCSA) are a plus.