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5.0 - 10.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

As an experienced DevOps Architect at our company, you will be responsible for driving the design, implementation, and management of scalable, secure, and highly available infrastructure. Your deep expertise in DevOps practices, CI/CD pipelines, cloud platforms, and infrastructure automation across multiple cloud environments will be essential. Additionally, your strong leadership and mentoring capabilities will play a key role in leading the DevOps team. Your primary duties and responsibilities will include leading and managing the DevOps team to ensure reliable infrastructure and automated deployment processes. You will design, implement, and maintain highly available, scalable, and secure cloud infrastructure across platforms such as AWS, Azure, and GCP. Developing and optimizing CI/CD pipelines for multiple applications and environments will be a crucial part of your role, along with driving Infrastructure as Code (IaC) practices using tools like Terraform, CloudFormation, or Ansible. Furthermore, you will oversee monitoring, logging, and alerting solutions to ensure system health and performance, collaborating with Development, QA, and Security teams to integrate DevOps best practices across the SDLC. Leading incident management and root cause analysis for production issues, ensuring robust security practices for infrastructure and pipelines, and guiding and mentoring team members will also be among your responsibilities. You will evaluate and recommend new tools, technologies, and processes to improve operational efficiency. To qualify for this role, you should possess a Bachelor's degree in Computer Science, IT, or a related field, with a Master's degree preferred. Additionally, you should have at least two current cloud certifications and 10+ years of relevant experience in DevOps, Infrastructure, or Cloud Operations, including 5+ years in a technical leadership or team lead role. Your expertise in major cloud platforms, strong experience with CI/CD tools, hands-on experience with IaC tools, proficiency in containerization and orchestration, and solid understanding of monitoring, logging, and alerting tools will be invaluable. Scripting knowledge in languages like Python, Bash, or Go, along with experience in implementing security best practices across DevOps pipelines, is required. Preferred skills include experience with serverless architecture, microservices deployment, security tools and best practices, exposure to hybrid cloud or multi-cloud environments, and knowledge of cost optimization and cloud governance strategies. Experience working in Agile teams and managing infrastructure in production-grade environments will be beneficial. This role offers an occasionally hybrid work arrangement based out of our Trivandrum office, with occasional travel requirements and light on-call rotation based on operational needs. Your adherence to our company's values of Innovation, Integrity, Ownership, Agility, Collaboration, and Empowerment will be crucial in embodying and promoting these values within the team.,

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3.0 - 7.0 years

0 Lacs

navi mumbai, maharashtra

On-site

Wipro Limited is a prominent technology services and consulting company dedicated to creating innovative solutions that cater to the complex digital transformation needs of clients. With a diverse portfolio encompassing consulting, design, engineering, and operations, we assist clients in achieving their most ambitious goals and establishing sustainable, future-ready businesses. Our global presence spans over 65 countries with more than 230,000 employees and business partners, committed to supporting customers, colleagues, and communities in an ever-evolving world. For more details, please visit our website at www.wipro.com. Role Purpose: Required Skills: - Possess 5+ years of experience in system administration, application development, infrastructure development, or related fields. - Demonstrated expertise with programming languages such as Javascript, Python, PHP, Go, Java, or Ruby for a minimum of 5 years. - Proficiency in reading, understanding, and writing code within the same domain for at least 3 years. - Mastery of infrastructure automation technologies like Terraform, Code Deploy, Puppet, Ansible, and Chef for a minimum of 3 years. - In-depth knowledge of container/container-fleet-orchestration technologies including Kubernetes, Openshift, AKS, EKS, Docker, Vagrant, etcd, and zookeeper for at least 3 years. - Comprehensive skills in Cloud and container native Linux administration/build/management for over 5 years. Key Responsibilities: - Actively engage in the design, analysis, development, and troubleshooting of highly-distributed large-scale production systems and event-driven, cloud-based services. - Primarily manage Linux Administration by overseeing a fleet of Linux and Windows VMs as part of the application solutions. - Contribute to Pull Requests for site reliability objectives. - Promote Infrastructure as Code (IaC) and Configuration as Code (CaC) practices within Honeywell HCE. - Take ownership of reliability, uptime, system security, cost, operations, capacity, and performance-analysis. - Monitor and report on service level objectives for specific application services and collaborate with business, Technology teams, and product owners to establish key service level indicators. - Ensure the repeatability, traceability, and transparency of infrastructure automation. - Participate in on-call rotations for operational duties that require manual intervention. - Uphold healthy software development practices and adhere to software development methodologies such as Agile by setting standards for code reviews, work packaging, etc. - Establish and maintain monitoring technologies and processes to enhance visibility into application performance, business metrics, and operational workload management. - Collaborate with security engineers to develop plans and automation for proactive and secure responses to emerging risks and vulnerabilities. - Develop, communicate, collaborate, and monitor standard processes to enhance the long-term health and sustainability of operational development tasks. Mandatory Skills: Network Voice Admin Join Wipro as we embark on a journey to reinvent ourselves and create a modern digital transformation ecosystem. We are seeking individuals who are driven by reinvention - of themselves, their careers, and their skills. At Wipro, we are committed to constant evolution and innovation in response to the changing world around us. Be a part of a purpose-driven business that empowers you to shape your reinvention journey. Realize your ambitions at Wipro, where applications from individuals with disabilities are wholeheartedly encouraged.,

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5.0 - 9.0 years

0 Lacs

noida, uttar pradesh

On-site

The ideal candidate for the Senior Site Reliability Engineer position should possess a strong expertise in CI/CD pipeline design, infrastructure automation, and backend service development. You must have hands-on experience with technologies such as Node.js, Python scripting, and managing large-scale Kubernetes clusters. It is essential that you are well-versed in AWS cloud infrastructure, including AWS CDK, and have a deep understanding of DevOps and security best practices. Any familiarity with ArgoCD, Kustomize, and GitOps workflows would be a strong advantage. As a candidate, you should be capable of monitoring and optimizing system performance, ensuring reliability and scalability across environments, and collaborating effectively with cross-functional teams. Your responsibilities will include leading the design and implementation of CI/CD pipelines to streamline deployment processes, developing and maintaining backend services using Node.js with a focus on security and mitigating cyber vulnerabilities, automating processes using Python scripting to support CI/CD pipelines, managing large-scale infrastructure and multiple Kubernetes clusters for optimal performance and reliability, implementing AWS infrastructure solutions using AWS CDK and core AWS services to enhance cloud capabilities, collaborating with cross-functional teams to ensure seamless integration of services and infrastructure, and monitoring system performance to troubleshoot issues and maintain high availability and reliability. In terms of qualifications, we are seeking a candidate with proven experience in a Senior SRE or similar role, strong expertise in CI/CD deployments, working knowledge of Python scripting for automation, and experience in developing and maintaining backend services using Node.js. Practical experience with AWS infrastructure, including a strong working knowledge of AWS CDK and core AWS services, is also required. Preferred qualifications and skills include familiarity with ArgoCD and Kustomize, hands-on experience in managing large-scale infrastructure and multiple Kubernetes clusters, and a strong understanding of security best practices in software development. Overall, the candidate should have skills in Kubernetes, Node.js, and AWS to excel in this role.,

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru, Karnataka, India

On-site

Aptean is looking for a Senior DevOps Engineer to lead the evolution of our DevOps practices. In this strategic role, you'll help scale our cloud-native software delivery processes, driving improvements in speed, reliability, and automation across our platform. You'll collaborate with engineering, product, and operations teams to streamline deployments, reduce manual work, and improve observability. Your focus will be on building scalable, secure systems using Azure Cloud, CI/CD pipelines, and modern containerization and monitoring tools. This role also involves evaluating emerging technologies, including generative AI tooling, to optimize engineering workflows and operational efficiency. Roles and Responsibilities Design and implement CI/CD pipelines using Azure DevOps , GitHub Actions , and GitOps principles. Define and manage cloud infrastructure using Infrastructure as Code (IaC) practices that enable reproducibility, automation, and version control. Own and operate production-grade Kubernetes environments across multiple workloads. Drive deployment automation and reliability across both Windows and Linux systems. Define and maintain end-to-end observability using tools such as OpenTelemetry, Prometheus, Grafana, and related telemetry stacks. Work cross-functionally in an agile environment to support product delivery and platform scalability. Promote cloud-native and security-first practices across the engineering organization. Skills Proven expertise with Azure Cloud, Azure DevOps, and GitHub platforms for CI/CD and infrastructure automation. Deep, hands-on experience managing and optimizing Kubernetes clusters . Strong command of modern observability practices and tools , including OpenTelemetry, Prometheus, and Grafana. Proficiency with infrastructure automation using Terraform and/or Bicep . Solid understanding of deployment pipelines, operational resilience, and systems design. Clear communicator with the ability to collaborate effectively across teams. Qualifications 5+ years of experience in DevOps or infrastructure engineering in a cloud-native SaaS environment. What's in it for you Aptean offers competitive pay and robust benefit plans along with the opportunity to grow your career in a fast-paced, flexible, and casual environmentan outstanding opportunity for career development and growth.

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10.0 - 14.0 years

0 Lacs

pune, maharashtra

On-site

You will be joining AppTestify, a top provider of On-Demand Testing and Digital Engineering Services. Our company excels in delivering scalable solutions utilizing cutting-edge technologies to cater to businesses of all sizes. With a strong reputation in software engineering and QA services, AppTestify enables clients to efficiently deploy superior software solutions. Our dedicated team of over 100 engineers has successfully served more than 120 clients worldwide, offering expertise in various areas such as DevOps services, automation testing, API testing, functional testing, mobile testing, and holistic digital engineering solutions. Currently, we are seeking individuals with expertise in DevOps for ML, possessing a 10-12 years of experience in the field. The ideal candidate should exhibit proficiency in the following key skills: - CI/CD, Automation, Deployment Pipelines - Real-time Model Monitoring & Observability - ML Model Deployment & Standardization - Infrastructure Automation This position requires you to work from the office, providing you with a collaborative environment to showcase your skills and contribute to our innovative projects. If you are a seasoned professional in DevOps for ML looking to be part of a dynamic team at the forefront of technology, we encourage you to apply and become a valuable asset to our company.,

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5.0 - 9.0 years

0 Lacs

delhi

On-site

You are a skilled Senior AWS DevOps Engineer with 5 to 8 years of experience in DevOps, cloud computing, and infrastructure engineering. You will play a crucial role in our team by leveraging your expertise in AWS cloud services, infrastructure automation, CI/CD pipelines, and security best practices to design, implement, and manage scalable, secure, and reliable cloud-based solutions. Your responsibilities will include architecting, building, and maintaining highly scalable AWS infrastructure, managing CI/CD pipelines using tools like Jenkins, Bitbucket, or AWS CodePipeline, and developing Infrastructure as Code (IaC) using Terraform, CloudFormation, or AWS CDK. You will automate deployment, monitoring, and scaling of applications and infrastructure while optimizing cloud costs and performance through effective resource management and scaling strategies. As a Senior AWS DevOps Engineer, you will also manage Kubernetes clusters (EKS) and containerized applications using Docker, monitor system performance, troubleshoot issues, and enforce security best practices such as IAM policies, network security, and compliance with industry standards. Collaboration with developers, architects, and security teams will be essential to enhance DevOps best practices and drive continuous improvement in deployment efficiency and system resilience. To excel in this role, you should possess expertise in AWS services like EC2, S3, Lambda, RDS, IAM, VPC, CloudWatch, ECS, and EKS, proficiency in IaC tools, strong knowledge of Kubernetes and container orchestration, and proficiency in scripting and automation using languages like Python, Bash, or Go. Experience with CI/CD pipelines, monitoring and logging tools, networking, security best practices, IAM policies, and configuration management tools will be beneficial. Experience in Agile/Scrum development environments and AWS certifications such as AWS Certified DevOps Engineer Professional are preferred qualifications. Knowledge of serverless architectures and Service Mesh architectures will also be advantageous for this role. If you are a proactive problem solver with a passion for optimizing cloud performance and cost, we look forward to welcoming you to our team as our Senior AWS DevOps Engineer.,

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10.0 - 20.0 years

6 - 15 Lacs

Guwahati

Work from Office

Key Responsibilities: Design end-to-end software solutions using LEMP/LAMP architecture (Linux, Nginx/Apache, MySQL/MariaDB, PHP). Develop scalable, secure, and highly available web applications with multi-tier architecture. Optimize Nginx web server configurations and implement load balancing strategies. Architect and guide implementation of PHP-based applications using frameworks like Laravel and Symfony. Lead database design and performance tuning activities for MySQL/MariaDB environments. Build and manage CI/CD pipelines, including automated testing and deployment workflows. Oversee Linux system management, server hardening, and infrastructure automation (Ansible, Puppet, etc.). Architect and deploy cloud-native solutions on AWS, GCP, or Azure. Leverage Docker and Kubernetes for containerization, orchestration, and scaling. Design and support multi-tenant architecture ensuring security, scalability, and performance. Implement and maintain security best practices across all layers (SSL/TLS, encryption, firewalls). Monitor, troubleshoot, and optimize application and infrastructure performance. Develop disaster recovery and backup strategies. Create solution documentation, technical roadmaps, and mentor development teams through implementation.

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2.0 - 6.0 years

3 - 8 Lacs

Bengaluru

Work from Office

2+ years of hands-on experience in DevOps, with strong expertise in infrastructure automation and cloud-native technologies. Proficient in Terraform for infrastructure provisioning and Argo CD for GitOps-based continuous deployment. Solid understanding of cloud platforms including GCP , AWS , and Azure . Azure experience is a strong plus . Must have experience in setting up and managing monitoring and alerting using tools like Prometheus and Grafana . Responsible for ensuring high system uptime , continuous monitoring, and timely detection and notification of system anomalies. Collaborate with product managers to define and execute the DevOps roadmap for Saleskens services. Drive end-to-end execution of DevOps projects and report on progress and system health at an executive level. Design, implement, and enhance CI/CD pipelines to support reliable and frequent deployments. Perform root cause analysis of operational issues and work closely with development teams to implement fixes and improvements. Manage capacity planning and lead infrastructure enhancement projects, including design, budgeting, and execution. Build and maintain platforms for log processing , metrics collection , and data visualization to support observability and performance tracking. Cloud certifications are a plus.

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12.0 - 16.0 years

25 - 40 Lacs

Pune

Work from Office

We are seeking a highly skilled and experienced GCP Cloud Architect to lead the design, development, and optimization of cloud-based solutions on the Google Cloud Platform. This role requires a deep understanding of cloud architecture, GCP services, and best practices for building scalable, secure, and efficient cloud environments. The ideal candidate will have hands-on experience with GCP tools, infrastructure automation, and cloud security. Must have skills GCP Expertise: In-depth knowledge of GCP services, including Compute Engine, Kubernetes Engine, Cloud Storage, BigQuery, and Pub/Sub. Infrastructure Automation: Proficiency with IaC tools like Terraform or GCP Deployment Manager. Cloud Security: Strong understanding of IAM, VPC, firewall configurations, and encryption in GCP. Programming Skills: Proficiency in Python, Go, or other programming languages for automation and scripting. Data Engineering Knowledge: Familiarity with data pipelines and services like Dataflow, Dataproc, or BigQuery. Monitoring and Observability: Hands-on experience with GCP monitoring tools and best practices. Problem-solving: Strong analytical and troubleshooting skills. Collaboration: Excellent communication and teamwork abilities to work effectively across teams. Roles and responsibilities Architecture Design: Design and develop robust and scalable cloud architectures leveraging GCP services to meet business requirements. Cloud Migration and Optimization: Lead cloud migration initiatives and optimize existing GCP environments for cost, performance, and reliability. Infrastructure as Code (IaC): Implement and maintain infrastructure automation using tools like Terraform or Deployment Manager. Integration with Cloud Services: Integrate various GCP services (e.g., BigQuery, Pub/Sub, Cloud Functions) into cohesive and efficient solutions. Observability and Monitoring: Set up monitoring, logging, and alerting using GCP-native tools like Cloud Monitoring and Cloud Logging. Security and Compliance: Ensure cloud environments adhere to industry security standards and compliance requirements, implementing IAM policies, encryption, and network security measures. Collaboration: Work with cross-functional teams, including DevOps, data engineers, and application developers, to deliver cloud solutions. Preferred Qualifications: GCP certifications (e.g., Professional Cloud Architect, Professional Data Engineer). Experience with container orchestration using Kubernetes (GKE). Knowledge of CI/CD pipelines and DevOps practices. Exposure to AI/ML services like Vertex AI.

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3.0 - 5.0 years

10 - 20 Lacs

Pune

Hybrid

Responsibilities Designing and building infrastructure to support our AWS services and infrastructure. Creating and utilizing tools to monitor our applications and services in the cloud, including system health indicators, trend identification, and anomaly detection. Working with development teams to help engineer scalable, reliable, and resilient software running in the cloud. Analyzing and monitoring performance bottlenecks and key metrics to optimize software and system performance. Providing analytics and forecasts for cloud capacity, troubleshooting analysis, and uptime. Qualifications Bachelors degree in CS or ECE. 3+ years of experience in a DevOps Engineer role. Strong experience in public cloud platforms (AWS, Azure, GCP), provisioning and managing core services (S3, EC2, RDS, EKS, ECR, EFS, SSM, IAM, etc.), with a focus on cost governance and budget optimization Proven skills in containerization and orchestration using Docker, Kubernetes (EKS/AKS/GKE), and Helm Familiarity with monitoring and observability tools such as SigNoz, OpenTelemetry, Prometheus, and Grafana Adept at designing and maintaining CI/CD pipelines using Jenkins, GitHub Actions, GitLab CI, Bitbucket pipelines, Nexus/Artifactory, and SonarQube to accelerate and secure releases Proficient in infrastructure-as-code and GitOps provisioning with technologies like Terraform, OpenTofu, Crossplane, AWS CloudFormation, Pulumi, Ansible, and ArgoCD Experience with cloud storage solutions and databases: S3, Glacier, PostgreSQL, MySQL, DynamoDB, Snowflake, Redshift Strong communication skills, translating complex technical and analytical content into clear, actionable insights for stakeholders Preferred Qualifications Experience with advanced IaC and GitOps frameworks: OpenTofu, Crossplane, Pulumi, Ansible, and ArgoCD Exposure to serverless and event-driven workflows (AWS Lambda, Step Functions) Experience operationalizing AI/ML workloads and intelligent agents (AWS SageMaker, Amazon Bedrock, canary/blue-green deployments, drift detection) Background in cost governance and budget management for cloud infrastructure Familiarity with Linux system administration at scale

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4.0 - 9.0 years

4 - 9 Lacs

Bengaluru, Karnataka, India

On-site

Maintain existing Azure infrastructure stable and enable to create an automated monitoring system and administration tools including: Automating VM and other service provisioning and other tasks in the cloud Setup auto-scaling for applications located in the cloud Building one-off processes to manage infrastructure and storage Monitoring automated backup and restore of cloud services Securing and hardening VMs and networks Monitor cloud infra and effectively utilize, optimize and support Maintenance and support including regular upgrades and housekeeping activities Build effective infrastructure redundancy and failover processes Identify and implement opportunities to automate and optimize the efforts, where feasible Participate in infrastructure security reviews, access control reviews, and audit reviews to

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6.0 - 8.0 years

30 - 35 Lacs

Bengaluru

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We are looking for an experienced AWS Data Pipeline Developer to design, develop, and maintain data integration solutions on AWS. The ideal candidate should have expertise in AWS Data Pipeline, AWS Glue, AWS Lambda, and other AWS data services. They should be proficient in ETL processes, data warehousing, and big data solutions while ensuring efficient and scalable data workflows. Key Responsibilities: Design, build, and optimize AWS Data Pipelines for data ingestion, transformation, and processing. Work with AWS Glue, AWS Lambda, S3, Redshift, Kinesis, and DynamoDB to develop scalable data solutions. Develop ETL jobs using Glue (PySpark, Spark, or Python scripts) for data transformation. Optimize performance, security, and cost efficiency of AWS data pipelines. Automate data workflows and integrate data lakes, data warehouses, and analytics platforms. Monitor and troubleshoot AWS data pipeline failures and performance bottlenecks. Collaborate with data engineers, cloud architects, and business teams to define data strategies. Ensure compliance with data governance, security, and privacy policies. Work with Terraform, CloudFormation, or CDK for infrastructure automation. Implement real-time and batch data processing solutions using AWS services.

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1.0 - 3.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to design, program, simulate and test the automation product or process to achieve the efficiency and effectiveness required. Do 1. Instrumental in understanding the software requirements and design of the product Analyze and understand the current technology architecture, system interdependencies and application stacks Formulate project plans by working with project management and outlining steps required to develop project and submit project plans to project management for approval Understand current operating procedures by consulting with users/partners/clients and reviewing project objectives on regular basis Contribute to the automation roadmap design and testing process improvements by researching on automation architectures and developing new automation solutions Improve and maintain the automation framework to be used horizontally across our technology stacks as well as build out reusable libraries across our business line verticals 2. Design and execute software developing and reporting Ensure the environment is ready for the execution process designing, test plans, developing test cases/scenarios/usage cases and executing these cases Development of technical specifications and plans and resolution of complex technical design issues Participate and conduct design activities with the development team relating to testing of the automation processes for both functional and non-functional requirements Implement, track, and report key metrics to assure full coverage of functional and non-functional requirements through automation Eliminates errors by owning the testing and validations of codes Track problems, resolutions, and bug fixes throughout the project and create a comprehensive database of defects and successful mitigation techniques Provide resolutions to problems by taking the initiative to use all available resources for research Design and implement automated testing tools when possible, and update tools as needed to ensure efficiency and accuracy Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Develop programs that run efficiently and adhere to WIPRO standards by using similar logic from existing applications, discussing best practices with team members, referencing text books and training manuals, documenting the code and by using accepted design patterns 3. Ensuring smooth flow of communication with customer & internal stakeholders Work with Agile delivery teams to understand product vision and product backlogs; develop robust, scalable, and high quality test automation tests for functional, regression and performance testing Assist in creating acceptance criteria for user stories and generate a test automation backlog Collaborate with Development team to create/improve continuous deployment practices by developing strategies, formalizing processes and providing tools Work closely with business Subject Matter Experts to understand requirements for automation, then designs, builds and deploys the application using automations tools Ensure long term maintainability of the system by documenting projects according to WIPRO guidelines Ensure quality of communication by being clear and effective with test personnel, users, developers, and clients to facilitate quick resolution of problems and accurate documentation of successes Provide assistance to testers and supports personnel as needed to determine system problems Ability to perform backend/database programming for key projects. Stay up-to-date on industry standards and incorporate them appropriately. Design and implement automated testing tools when possible, and update tools as needed to ensure efficiency and accuracya Display No. Performance Parameter Measure 1. Automation Q uality of design/ adherence to design Adherence to project plan Issue resolution and client escalation management Zero disruption/ error in deployment EWS on risks and deployment of mitigation measures 2. Documentation Complete documentation of automation process, test cases, debug data and performance review as per quality standards Mandatory Skills: Infrastructure Automation. Experience: 1-3 Years.

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1.0 - 3.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Role Purpose The purpose of the role is to design, program, simulate and test the automation product or process to achieve the efficiency and effectiveness required. Do 1. Instrumental in understanding the software requirements and design of the product Analyze and understand the current technology architecture, system interdependencies and application stacks Formulate project plans by working with project management and outlining steps required to develop project and submit project plans to project management for approval Understand current operating procedures by consulting with users/partners/clients and reviewing project objectives on regular basis Contribute to the automation roadmap design and testing process improvements by researching on automation architectures and developing new automation solutions Improve and maintain the automation framework to be used horizontally across our technology stacks as well as build out reusable libraries across our business line verticals 2. Design and execute software developing and reporting Ensure the environment is ready for the execution process designing, test plans, developing test cases/scenarios/usage cases and executing these cases Development of technical specifications and plans and resolution of complex technical design issues Participate and conduct design activities with the development team relating to testing of the automation processes for both functional and non-functional requirements Implement, track, and report key metrics to assure full coverage of functional and non-functional requirements through automation Eliminates errors by owning the testing and validations of codes Track problems, resolutions, and bug fixes throughout the project and create a comprehensive database of defects and successful mitigation techniques Provide resolutions to problems by taking the initiative to use all available resources for research Design and implement automated testing tools when possible, and update tools as needed to ensure efficiency and accuracy Develop and automate processes for software validation by setting up and designing test cases/scenarios/usage cases, and executing these cases Develop programs that run efficiently and adhere to WIPRO standards by using similar logic from existing applications, discussing best practices with team members, referencing text books and training manuals, documenting the code and by using accepted design patterns 3. Ensuring smooth flow of communication with customer & internal stakeholders Work with Agile delivery teams to understand product vision and product backlogs; develop robust, scalable, and high quality test automation tests for functional, regression and performance testing Assist in creating acceptance criteria for user stories and generate a test automation backlog Collaborate with Development team to create/improve continuous deployment practices by developing strategies, formalizing processes and providing tools Work closely with business Subject Matter Experts to understand requirements for automation, then designs, builds and deploys the application using automations tools Ensure long term maintainability of the system by documenting projects according to WIPRO guidelines Ensure quality of communication by being clear and effective with test personnel, users, developers, and clients to facilitate quick resolution of problems and accurate documentation of successes Provide assistance to testers and supports personnel as needed to determine system problems Ability to perform backend/database programming for key projects. Stay up-to-date on industry standards and incorporate them appropriately. Design and implement automated testing tools when possible, and update tools as needed to ensure efficiency and accuracya Display No. Performance Parameter Measure 1. Automation Quality of design/ adherence to design Adherence to project plan Issue resolution and client escalation management Zero disruption/ error in deployment EWS on risks and deployment of mitigation measures 2. Documentation Complete documentation of automation process, test cases, debug data and performance review as per quality standards Mandatory Skills: Infrastructure Automation.

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10.0 - 15.0 years

20 - 25 Lacs

Hyderabad, Gurugram, Bengaluru

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Job Title: GCP DevOps engineer Location : Gurgaon/Hyderabad/Bengaluru (WFO) Experience range 10-15 years Job Description: Hands on expertise in various aspects of operations such as cloud platform management, DevOps, performance and security 10+ years of experience in understanding the technical dependencies of production services Ensure Services are designed and delivered to be mission critical Bring in enough mechanism to ensure the SLAs for the projects are strictly adhered to, and measured as well as reviewed periodically Have strong knowledge on various areas of service design and management like monitoring, security, resiliency, performance, scale and reporting Guiding the customer in the overall service design journey and providing Thought Leadership Technical Skills Expertise in DevOps & Cloud tools Cloud – GCP / Azure / AWS Version Control (Git, Gitlab, GitHub, ADO) Hands-on experience in Container Infrastructure (Docker, Kubernetes, Hosted solutions) Ability to define container-based environment topology following principles of designing a well-architected framework. Infrastructure Automation (Chef/Puppet/Ansible, Terraform, Cloud Formation) CI/CD tools on-premises/cloud (Azure DevOps) Monitoring, Logging, and Security (Dynatrace, Datadog, log analytics, hosted tools such as ELK, Splunk) Scripting languages: Python, Bash, and Shell Hands-on experience in designing pipelines & pipelines as code. Hands-on experience in end-to-end deployment process & strategy Hands-on experience of GCP with a good understanding of computing, networks, IAM, Security, and integration services with production knowledge on Implementing strategies for reliability requirements Ensuring business continuity Meeting performance objectives Security requirements and controls Deployment strategies for business requirements Cost optimization etc Responsible for managing Installation, configuration, automation, performance, monitoring, Capacity planning, and Availability Management of various Servers and Databases. An expert in automation skills Hands on experience managing ecommerce platform Good knowledge of network algorithms on failover and availability. Demonstrates HA/DR design on Cloud platform as per SLAs/RTO/RPO Role & responsibilities Preferred candidate profile

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6.0 - 10.0 years

3 - 18 Lacs

Hyderabad, Telangana, India

On-site

Role Overview An Infrastructure Engineer to join our Network Hyper-Deployment Squad as part of the Network Orchestration Services Product Line. In this role, you will collaborate closely with other Product Technical teams within Network and Collaboration Services, ensuring alignment with product strategies and standards. Your primary responsibility will be network infrastructure deployment projects and initiatives, with a specific focus on enterprise network edge, perimeter, and cloud networking solutions. We are seeking an individual with extensive knowledge across these technological domains, and your expertise is pivotal to our success. Moreover, our team is deeply engaged in cutting-edge projects, particularly in the automation of Network Infrastructure. Joining us means being a contributor to these initiatives, taking part in advancing the forefront of network deployment and automation. What will you do in this role: The primary responsibility of the Infrastructure Engineer is to Participate in various complex network deployments (site, region, global), onboarding of network devices, ensuring proper configuration, testing, and integration into the existing network infrastructure. Collaborate with cross-functional teams, Product Teams including network architects and support teams, to ensure seamless integration and alignment of deployed devices. Collaborate with Business Technology Partners to support for business-led initiatives and resolve standard configuration deviations Troubleshoot and resolve network deployment issues, leveraging knowledge of network protocols, routing, switching, wireless and security technologies Stay updated with emerging technologies and industry best practices in network deployments, device onboarding, and automation Assisting in implementing DevOps and Infrastructure as Code principles to achieve velocity, better quality, and predictability in networking through automation Continuously identify improvements and opportunities (process efficiency, automation) to adopt best practices and streamline system management, eliminating manual work. Demonstrates the ability to adapt current work processes, technical procedures to meet emerging needs and the ability to evaluate new ideas and proposed methods for practicality and ease of implementation. Demonstrates the ability to evaluate technical work tasks with others for timely completion and to avoid potential setbacks. Demonstrates the ability to adjust work to accommodate sudden task changes and avoid potential threats to meeting task deadlines. What should you have: Bachelors degree from an accredited educational institution OR equivalent corporate working experience Possess over 7 years of extensive hands-on experience in continuous network delivery, deployments, or support for large-scale organizations, and additional experience in specific automation use cases (Ansible, Terraform) would be very advantageous Technical proficiency in Network Infrastructure, including LAN, WAN / SD-WAN, Wireless, DMZ with an understanding of current trends and lifecycles (Cisco, Juniper, Arista, VMware) Knowledge of other Network Products - Firewalls (Cisco, Palo Alto), Load-Balancing (F5), Data Centre technologies (Cisco Nexus, Arista and ACI), Cloud (AWS, Azure) is an additional advantage Having a DevOps mindset with good understanding of DevOps principles, best practices, and tools (JIRA, GitHub, Confluence) Experience with ITSM, ITIL, ServiceNow Excellent communication and collaboration skills to effectively work with cross-functional teams and stakeholders. Preferred Qualifications: Experience with one or more general purpose programming languages, and markup languages (e.g., Python, XML/JSON/YAML, etc.) would be advantageous

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1.0 - 3.0 years

3 - 6 Lacs

Bengaluru

Work from Office

Job Title: QA Engineer - Automation Regression Testing | Scale & Stress Testing Location: [Remote / Hybrid / Onsite Any Location] Contract Duration: Minimum 1 Year Work Type: Onsite Location : Banglore Overview: We are actively hiring multiple QA Engineers to join our team on a long-term contract basis. We have open positions across different QA domains, including Automation & Regression Testing and Scale & Stress Testing . This is an exciting opportunity to work in a technically challenging environment with a focus on networking, Python automation, CI/CD integration, and modern test frameworks. Whether you're experienced in regression automation, UI testing, or performance benchmarking, we encourage you to apply and be part of our growing QA team. Key Responsibilities: Design, implement, and maintain automated test suites using Python. Develop and execute robust regression tests and performance test cases. Create, manage, and monitor CI/CD-integrated automation pipelines. Analyze system and application performance under load and identify bottlenecks. Work closely with developers, DevOps, and product teams to ensure high-quality releases. Write clear test documentation, bug reports, and maintain traceability of test coverage. Drive automation across both backend APIs and frontend UI, including tools like Playwright. Technical Skills & Requirements: Strong Python programming skills for automation and test scripting. Experience with networking protocols (TCP/IP, HTTP/HTTPS, DNS) and networking test automation. Regression testing experience including test case development and execution. Experience with UI test automation , preferably using Playwright (via ROBO or equivalent frameworks). CI/CD pipeline setup and integration experience (e.g., Jenkins, GitLab CI, CircleCI). Experience with scale and stress testing of systems and applications. Familiarity with AWS services and APIs (EC2, S3, Lambda, etc.). Knowledge of Docker and Kubernetes is a plus. Prior use of infrastructure automation tools like Terraform or Ansible is a bonus. Qualifications: Bachelors or Masters degree in Computer Science, Engineering, or related field. Minimum 1+ years of relevant QA engineering experience . Excellent analytical, troubleshooting, and communication skills. Ability to work independently in a remote/distributed team environment.

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12.0 - 14.0 years

10 - 16 Lacs

Hyderabad, Pune

Hybrid

We are hiring Senior DevOps Engineers for a 6-month contractual role with a leading MNC. The selected candidate will be working on the MNC's project but will be on third-party payroll (our company). If you're experienced in AWS, Kubernetes (EKS), Terraform, and CI/CD, and looking to work on enterprise-scale infrastructure, this is a great opportunity to contribute to high-impact projects. Job Type: Contractual (6 Months) Extendable based on performance Payroll Type:Third-Party Payroll You will be on our companys payroll and deployed at the client site (MNC) Roles and Responsibilities : Manage cloud infrastructure and Kubernetes (EKS) clusters on AWS. Perform EKS upgrades and handle pod-level troubleshooting. Build and maintain infrastructure automation using Terraform. Maintain CI/CD pipelines and automate DevOps workflows. Work with tools like Ansible, Chef, or Puppet for configuration management. Monitor systems using tools like ELK, Splunk, and application monitoring stacks. Collaborate with teams for incident response and system optimization. Desired Candidate Profile: 12+ years of DevOps experience in cloud-native environments. Hands-on experience with AWS, Kubernetes, and EKS management. Proficiency in Terraform and Infrastructure as Code (IaC). Experience with Linux environments and scripting (Shell/Python). Good knowledge of monitoring and logging tools. AWS and Kubernetes certifications preferred. Strong analytical and troubleshooting skills.

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18.0 - 25.0 years

20 - 35 Lacs

Hyderabad, Pune, Bengaluru

Hybrid

Infrastructure Architect We are seeking skilled and motivated Infra Automation Architects to join our dynamic team. Candidate will play a crucial role in enterprise infrastructure automation strategy and roadmap, aligning it with business goals, IT objectives, and the specific needs of our operations. Exp: 18 - 25 years Location: Hyderabad, Chennai, Pune, Bengaluru Role and Responsibilites: Enterprise Infrastructure Automation Strategy and Roadmap: Develop and maintain the enterprise infrastructure automation strategy and roadmap, aligning it with business goals, IT objectives, and the specific needs of our operations. Identify key areas within compute, storage, network, virtualization, cloud, and data centers that can benefit from automation. Define automation goals, KPIs, and metrics to measure the success of automation initiatives within our infrastructure. Evaluate emerging automation technologies and trends relevant to our technology landscape and recommend their adoption. Design and architect end-to-end automation solutions for various enterprise infrastructure domains, ensuring scalability, reliability, security, and maintainability within our environment. Define enterprise-wide automation standards, best practices, and guidelines for scripting, infrastructure-as-code (IaC), configuration management, and orchestration within our IT organization. Select and standardize automation tools and platforms (e.g., Ansible, Terraform, Python, PowerShell, cloud-native automation services) suitable for our diverse infrastructure in. Develop reusable automation frameworks, modules, and templates to promote consistency and efficiency across automation efforts Provide architectural guidance and support to infrastructure engineering and operations teams during the implementation and deployment of automation solutions. Ensure adherence to automation standards and best practices throughout the automation lifecycle within our operations. Participate in project reviews to ensure alignment with the overall enterprise infrastructure automation architecture. Establish and maintain governance processes for automation scripts, workflows, and infrastructure-as-code within our IT environment. Preferred candidate profile Strong understanding of enterprise architecture frameworks and methodologies (e.g., TOGAF, Zachman). Deep technical knowledge of various global infrastructure technologies and vendors. Experience with cloud computing platforms (AWS, Azure, GCP) and hybrid cloud architectures. Solid understanding of security principles and best practices in a global enterprise environment. Deep understanding of Infra components Platform, Middleware, Storage & Backup for both On-prem and Cloud Experience in Monitoring and Orchestration tools Modelling software: MS Visio, Lucid Chart or similar, for Architecture diagrams, visualization purpose, and demonstrate workflow of automated solutions. Additional Requirements: Working experience in IT Service Management Experience in implementation of automation driving applications in remote delivery setup. Good business and operational acumen to articulate business benefits of Automation. Fluent spoken and written English. Self-driven and creative Strongly proactive and with high problem-solving skills If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you! Link to Apply: https://career.infosys.com/jobdesc?jobReferenceCode=INFSYS-EXTERNAL-216896

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10.0 - 20.0 years

10 - 20 Lacs

Bengaluru, Karnataka, India

On-site

Proven track record of ownership of critical systems and delivery of systems and features. You have owned and operated critical infrastructure systems like Linux, Kubernetes, DNS, Kerberos, and/or AWS IAM. Polyglot programming capability, with advanced level Python ability. Other languages in our ecosystem include Java, Go, and Bash. Solid understanding of Linux Operating System. Solid understanding of Kubernetes. Experience with running critical workloads on AWS.

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5.0 - 10.0 years

7 - 12 Lacs

Bengaluru

Work from Office

Responsibilities As Infra AI Automation SME you will work on CI/CD implementations and Automation through ansible, Terraform, puppet, Kubernetes PowerShell, with hands on Infra technologies, On-prem and Cloud infra technologies. Design, develop, and implement Terraform configurations for provisioning and managing cloud infrastructure across various platforms (AWS, Azure, GCP etc.). Create modular and reusable Terraform modules for consistent and efficient infrastructure management. Automate infrastructure deployments and lifecycle management, including provisioning, configuration, and updates. Integrate Terraform with CI/CD pipelines for seamless and continuous deployments. Troubleshoot and debug Terraform code to identify and resolve issues. Stay up-to-date with the latest Terraform features and best practices. Collaborate with developers, DevOps engineers, and other stakeholders to understand requirements and design optimal infrastructure solutions. experience with Terraform, including writing and deploying infrastructure configurations. Strong understanding of IaC principles and best practices. Proficiency in scripting languages like Python or Bash for writing Terraform modules and custom functionality. Document Terraform configurations for clarity and maintainability. Additional Responsibilities: Good Communication skills Good analytical and problem-solving skills Technical and Professional Requirements: At least 6+ years of experience in Infra Automation Tools Proven experience in designing, developing, and implementing automation solutions for infrastructure tasks. Strong proficiency in one or more scripting languages relevant to infrastructure automation (e.g., Python, Bash, PowerShell). Hands-on experience with infrastructure-as-code (IaC) tools such as Ansible or Terraform. Familiarity with configuration management tools (e.g., Ansible, Chef, Puppet) is highly desirable. Good working knowledge on Dockers or Kubernetes Understanding of IT infrastructure components (servers, networking, storage, cloud). Experience with integrating automation with existing IT management tools. Preferred Skills: Technology->Microsoft Technologies->Windows PowerShell Technology->Infra_ToolAdministration->Infra_ToolAdministration-Others Technology->DevOps->Continuous delivery - Environment management and provisioning->Ansible Technology->Container Platform->Docker Technology->Container Platform->Kubernetes Generic Skills: Technology->Cloud Platform->AWS Core services Technology->Cloud Platform->Azure Core services Educational Requirements Master Of Engineering,Master Of Science,Master Of Technology,Bachelor Of Comp. Applications,Bachelor Of Science,Bachelor of Engineering,Bachelor Of Technology Service Line Cloud & Infrastructure Services

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3.0 - 8.0 years

22 - 25 Lacs

Noida, Pune, Bengaluru

Work from Office

Candidate Skill: Technical Skills AEM 6.x and above, Apache HTTP Server, CI/CD Tools, Infrastructure Automation, AWS, Azure, or Google Cloud" City : Pune, Bangalore, Noida, Mumbai We are seeking an experienced Administer and manage Adobe Experience Manager (AEM) (6.x and above), ensuring optimal performance, scalability, and security. Configure and manage AEM Dispatcher, Apache HTTP Server, and OSGi configurations for enhanced AEM performance. Configure and implement Cloudflare caching tools for improved content delivery and performance. Work with CI/CD tools like Jenkins, GitHub, GitHub Actions, and Bamboo to automate deployments and ensure continuous integration and delivery. Utilize infrastructure automation tools like Terraform, Ansible, Kubernetes, and Docker to streamline provisioning, scaling, and management of cloud resources. Manage cloud environments on AWS, Azure, or Google Cloud, ensuring high availability, performance, and cost efficiency. Perform Linux administration, shell scripting, and automation tasks to streamline operations and reduce manual interventions. Monitor server health, application logs, and debug issues using tools such as SolarWinds, Grafana, Prometheus, and Loki. Write and maintain scripts in Java, Groovy, Bash, Python, or PowerShell to automate repetitive tasks and improve system efficiency. Implement solutions for auto-scaling, load balancing, and high availability to ensure fault tolerance and minimal downtime. Required Skills & Qualifications: Strong experience with Adobe Experience Manager (AEM) administration, including version 6.x and above. Expertise in configuring AEM Dispatcher and Apache HTTP Server for AEM-based applications. In-depth knowledge of Cloudflare caching tool and its integration with AEM. Hands-on experience with CI/CD tools such as Jenkins, GitHub, GitHub Actions, and Bamboo. Proficiency in infrastructure automation tools like Terraform, Ansible, Kubernetes, and Docker. Familiarity with cloud platforms (AWS, Azure, Google Cloud) and experience in deploying and managing cloud resources. Strong Linux administration skills and experience with shell scripting for automation purposes. Experience with server health monitoring and log management tools like SolarWinds, Grafana, Prometheus, and Loki. Proficiency in programming/scripting languages such as Java, Groovy, Bash, Python, or PowerShell. Experience implementing auto-scaling, load balancing, and high availability solutions. Preferred Qualifications: Certification in Adobe Experience Manager (AEM) or related technologies. AWS, Azure, or Google Cloud certifications. Experience working in Agile development environments. Why Join Us? Work with cutting-edge technologies in a fast-paced, dynamic environment. Collaborate with a talented and passionate team. Competitive salary package and benefits.

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0.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Inviting applications for the role of Principal Consultant- SRE Engineer In this role, you will be responsible for ensuring the reliability, scalability, and performance of our production systems and infrastructure. You&rsquoll work closely with development teams to design and implement scalable and resilient services, automate operations, and respond to incidents effectively. Responsibilities ? Continue to develop central guidance and where applicable central solutions to assist our customers to adopt Ops transformation, covering automation, resiliency and observability ? Collaboratively work with various stakeholders in the evaluation and implementation of emerging Group standard tooling ? Drive the integration and extensibility of Group standard tools as it pertains to infrastructure automation. ? Provide consulting support to IT teams across the group on DevOps, Infrastructure Automation and SRE. ? Work closely with the engineering teams for identifying infrastructure automation, resiliency & observability and enable corrective decisions for improvements. Qualifications we seek in you! Minimum Qualifications . Bachelor&rsquos degree Preferred Qualifications/ Skills ? Sound knowledge of Site Reliability Engineering / Chaos Engineering is a must. ? Hands-on experience in DevOps, Unix/Linux, Ansible, Terraform, Cloud (GCP, AWS), Infrastructure automation ? Have a detailed knowledge of cloud infrastructure provisioning, deployment, automation, orchestration, logging and monitoring tools (Appdynamics, Splunk, Prometheus) ? Proven experience using programming languages Python, PowerShell, Bash, Shell Script development. ? Hands-on experience in using Continuous Integration pipeline using Jenkins, Maven, and other CI tools used in DevOps ecosystem ? Experience of containerization, ideally using Docker / Kubernetes. ? Strong understanding and exposure to the Cloud technologies and cloud service provider - GCP, AWS ? Experience with Agile Software development methodologies and associated lifecycle tools - JIRA etc. ? Drive to improve and enhance existing strategies, processes, tools and techniques ? Has solid understanding of Agile (Scrum), Git ? Experienced in managing delivery in a globally spread matrix managed organization (or team) using Agile methodologies. ? Ability to work directly with business stakeholders, understanding needs and articulating ideas ? Interpersonal skills, including the ability to articulate the case for investments and alternatives in the language of business ? Candidate should have good communication, presentation skills & project management skills Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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10.0 - 20.0 years

20 - 35 Lacs

Hyderabad

Work from Office

Role & responsibilities 10+ years of Windows Server administration skills in enterprise environments (Windows Server 2016/2019/2022) Vmware administration experience Active Directory administration Experience with configuring and managing DNS /DHCP services Experience with configuring and managing Group Policy Experience with User Access Management (users/groups/roles) Shell scripting : Create from scratch as well as manage existing Infrastructure Automation using Ansible / Terraform Good understanding of TCP/IP concepts Excellent troubleshooting skills Excellent communication and documentation skills Availability to work after office hours when needed Preferred candidate profile Desired Skills for Windows Engineer. Experience with server hardware management (Cisco UCS, HPe Synergy, HPe DL360 ). Infrastructure support in Cloud (Azure / GCP). Linux Server administration experience. Experience with backup software like Veeam, Cohesity etc. Experience with Security tools like Qualys, CyberArk, SentinelOne etc

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5.0 - 8.0 years

9 - 13 Lacs

Hyderabad

Work from Office

Opportunity for Automation Ansible Lead Automation is the creation and application of technologies to produce and deliver services with minimal human intervention. The implementation of automation technologies, techniques and processes improve the efficiency, reliability, and/or speed of many tasks that were previously performed by humans. We are from central Infrastructure automation where working on various technology to automation data center. We are looking energetic and innovative personality to be part of this group to perform below roles and responsibility. Roles & Responsibilities 1. Ability to Research, develop and use appropriate ansible libraries and guide team member to do the same 2. Good communication skills 3. Sound exceptions handling skills 4. Ability to own assigned ansible requirement for implementation, administration and playbook development. 5. Able to own entire module for requirements collection, design, divide development tasks and get the module developed and ready for use 6. Understand and remediate the complex IT problems Skills required: 1. 6-8 years of IT Experience 2. Minimum 3 years of experience and strong command in Ansible. 3. Strong experience in Ansible Engine and Ansible-Tower/AWX infrastructure. 4. Expert level of Linux, UNIX , Windows system administration and Some level of Network administration. 5. Implementation and maintenance of complex Ansible engine/Ansible tower infrastructure with proven expert level support. 6. Hands-on experience on developing Ansible playbooks, collections, roles, modules and plugins 7. Good knowledge on Python Language and experience in Scripting like PowerShell, YAML and shell 8. Ability to identify the IT ops difficulties and provide automated solution. 9. Knowledge of Restful and SOAP APIs 10. Knowledge on SCM tools 11. Any devops or Ansible certification is added Value Band : B2/B3 Do 1. Lead automation roadmaps and strategies for various BUs Ensure complete understanding of requirements needed to implement automation of various accounts in BUs Do shortlisting of accounts depending upon the size of account and their ability to accommodate maturity Drive automation maturity in the shortlisted accounts to the next level Align the customers by showcasing Wipros capability to drive automation and ROI achievement for the customer Ensure contractual commitments for a particular project are met by understanding the scope and requirements Ensure the desired software and infrastructures are implemented required for automation Ensure scalable standards of dashboard and process support system for active automation monitoring Develop and review the Account Automation Plans for each account in consultation with the account partners and delivery teams Review the automation projects on progress and resolves complex escalations related to operations, production, quality control, schedules and maintenance Come up with solution of the problems regarding automation persistent in development unit Manage the appropriate level of access control to protect export controlled, proprietary, and sensitive project information Periodically review the project status completion vis-a vis the project plan and ensure successful roll out Review the upcoming automation trends, technologies and ways of working and identify the capability gap within the team Responsible to maintain customer relationships and derive maximum customer references to ensure business continuity Receive feedback from the customers and align resources internally to close all the gaps Deliver No. Performance Parameter Measure 1. Client Engagement CSAT, Customer reference, Customer Solutions, mean time to resolve customer issues (MMT reducing trend) 2. BOT implementation Work done by the bots for platform/non platform accounts, No. of platform accounts per DU Mandatory Skills: Infrastructure Automation. Experience: 5-8 Years.

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