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Momentus Technologies
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Implementation Consultant

Implementation Consultant

Momentus Technologies

2 - 7 years

4 - 9 Lacs

mumbai

Posted:6 hours ago| Platform:

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Skills Required

data analysis ticketing ms access project management consulting html troubleshooting analytics crm sql

Work Mode

Work from Office

Job Type

Full Time

Job Description

As a

Implementation Consultant

, you will play a critical role in both the successful onboarding of enterprise clients and the delivery of actionable data insights. This role blends software implementation, project coordination, and advanced reporting giving you a front-row seat to shaping client success and driving strategic decision-making through data.

You ll work across departments and directly with clients to configure systems, deliver training, and build custom analytics using our

Momentus Elite Insights reporting tool

, built on DevExpress. You ll bring strong communication skills, technical know-how, and a passion for problem-solving to every engagement whether it s launching a new CRM/ERP system or designing a dashboard that drives business value.

Key Responsibilities

Implementation:

Manage full-cycle CRM/ERP software implementation projects for client organizations ranging from 5 to 500 users.
Partner closely with Project Managers, Principal Consultants, and Technical Services to execute configurations and support client onboarding through best-practice methodologies.
Conduct discovery sessions to gather business needs, document requirements, and translate into platform solutions.
Lead stakeholder and end-user training sessions for both configuration and adoption.
Support project management tasks: creating agendas, tracking tasks, managing expectations, escalating risks, and ensuring delivery stays within scope, budget, and timeline.

Data Insights & Reporting

Analyze client data needs to create custom reports, visualizations, and dashboards using DevExpress and other reporting tools (e.g., Crystal Reports, Tableau, Excel).
Deliver data-driven recommendations and KPI insights to stakeholders via Zoom consultations and email communications.
Support Zendesk-based ticketing system for insights/reporting requests and troubleshooting.
Develop SQL-based queries and data models that align with client KPIs and reporting goals.
Assist in internal training sessions to upskill colleagues on analytics tools and best practices.

Required Skills and Experience

Minimum 2 years of experience in software implementation or consulting in an enterprise SaaS environment.
Proven experience with reporting tools such as DevExpress, Crystal Reports, MS Access, MySQL, Tableau, Excel, or similar.
Solid understanding of relational databases and data visualization concepts.
Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Excellent phone, email, and Zoom communication skills for both client and internal interactions.
Experience with HTML and templating languages like Handlebars or Mustache is a strong plus.
Bachelor s degree required; relevant certifications or technical training preferred.
Experience using Mavenlink (Kantata) or Momentus Software a plus.
Industry experience in venues, events, or exhibitions preferred but not required.
Willingness and availability to travel up to 40% for client on-site meetings.

What Makes You a Great Fit

You re energized by SQL, data analysis, and building beautiful reports with a sharp eye for detail and design.
You take pride in creating clean, professional, client-ready documents and dashboards.
You thrive in fast-paced, ever-changing environments, and know how to manage your time independently.
You re naturally curious and tech-savvy, but also empathetic and patient with less technical users.
You believe in clear, transparent communication keeping everyone aligned and informed.
You re a team player who values collaboration, camaraderie, and shared wins.
You are solution-focused, adaptable, and always looking for ways to improve processes and outcomes.
You love diving into complex challenges and delivering results that matter for clients.

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Implementation Consultant