Human Resources Operations Manager

About the Role:

We are seeking a highly driven & experienced HR Operations Manager to lead & manage all aspects of HR operations at BINDZ Consulting Pvt. Ltd. This role is pivotal in ensuring seamless HR processes, compliance with statutory requirements, efficient payroll administration, & a positive employee experience. The ideal candidate should have a strong background in HR operations, people management, systems & processes, policies, preferably in the professional services or financial services sector.

Roles & Responsibilities:

HR Operations & Compliance

• Manage & oversee the entire HR operations lifecycle, ensuring smooth & efficient execution of HR processes.
• Ensure full compliance with labour laws, statutory requirements, PF, ESIC, gratuity, bonus, minimum wages, Shops & Establishments Act, & other employment-related legislations.
• Liaise with external auditors, consultants, & legal advisors on HR compliance matters.
• Maintain accurate HR documentation, employee records, & statutory registers, including the HRMS tool.

Payroll & Benefits Administration

• Lead the end-to-end payroll process including salary computation, tax deductions, reimbursements, & full & final settlements.
• Ensure accurate & timely filing of payroll-related statutory returns (TDS, PF, ESI, Professional Tax, etc.).
• Manage employee benefits programs (leave, insurance, gratuity, compensation change updates, bonus) & resolve related queries.

Talent Acquisition & Onboarding

• Manage the ATS (Applicant Tracking System) and ensure accurate data entry, candidate status updates, and reporting submitted by TA team
• Support audits and compliance requirements related to hiring.
• Manage employee onboarding and documentation including BGV, ID cards, welcome kits etc.
• Maintain records of offer letters, background checks, reference checks, and joining documentation
• Ensure smooth induction & cultural integration of new hires.

HR Systems, Processes & Reporting

• HRMS Ownership, Data Integrity & Documentation Control
• Administer & optimize HRMS platforms, ensuring data accuracy & system efficiency.
• Propose & implement process improvements to enhance employee experience & operational efficiency.
• Prepare & present HR dashboards, analytics, & reports (headcount, attrition, payroll cost, diversity, etc.) to management.
• Manage employee master data and run periodic audits

Employee Relations & Engagement

• Partner closely with HR BP, TA & L&D team to delivery projects on time
• Support the design & execution of employee engagement, recognition, & retention initiatives.
• Foster a culture of transparency, accountability, & high performance.

People Management

• Lead & mentor the HR operations team, providing guidance, training, & performance management.
• Build cross-functional collaboration between HR, Finance, & Business Units.
• Ensure timely delivery of team objectives & service excellence in HR support.

Skills & Qualification:

• Education: Post Graduation in HR, or equivalent qualification.
• Experience: 9–12 years of relevant HR experience with at least 5-6 years in HR operations roles, preferably in financial/professional services.
• Strong knowledge of Indian labour laws, payroll practices, statutory compliance, & HR systems.
• Experience of working closely with compliance vendors (Legal & Statutory)
• Proven track record in process design, automation, & HR analytics.
• Excellent interpersonal, communication, & stakeholder management skills.
• Strong problem-solving abilities with a detail-oriented & process-driven approach.
• Ability to manage multiple priorities in a fast-paced, high-growth environment.