Hostel Warden

Job Title: Warden (Male and Female both needed)

Location: The Millennial Sapphire

Job Summary: The Warden is responsible for creating a safe, secure, and welcoming environment for all residents. This role involves comprehensive oversight of security, housekeeping, food & beverage services, cleanliness, hygiene, and resident welfare across the entire facility. The Warden ensures seamless daily operations and adherence to all accommodation policies and standards.

Key Responsibilities:

• Security & Safety: Ensure the safety and security of all residents and the premises. Conduct regular rounds, monitor CCTV, manage entry/exit points, respond to emergencies, maintain incident logs, record daily resident attendance, and regulate visitor access.
• Housekeeping & Hygiene: Supervise housekeeping staff to ensure all common areas and resident rooms are clean and well-maintained. Conduct regular inspections, address complaints, coordinate deep cleaning, and ensure strict hygiene protocols and waste management.
• Food & Beverage Oversight: Oversee food and beverage services, ensuring dining areas are clean, organized, and stocked. Address resident feedback on food quality and service.
• Resident Welfare & Discipline: Be accessible for resident support and guidance. Address behavioral issues, ensure adherence to accommodation policies, mediate conflicts, and foster a harmonious living environment.
• Administrative Duties: Maintain accurate records (resident information, incidents, maintenance). Prepare reports, assist with check-in/check-out, ensure compliance with regulations, confirm room assignments, manage fees, and provide Wi-Fi details.
• Crisis Management: Act as the primary point of contact during emergencies (e.g., fire, medical). Coordinate with facility management and conduct safety drills/training.
• Facility & Maintenance Checks: Regularly check Wi-Fi connectivity, biometric access, lift operations, plumbing, electrical systems, HVAC, washing machines, microwaves, fridges, sinks, and gym equipment for functionality and safety. Maintain first aid kits.
• Coordination: Coordinate with F&B for headcount, schedule deep cleaning, and communicate effectively with residents and internal teams to address needs and concerns.

Qualifications:

• Proven experience in hostel/accommodation management or a similar residential supervisory role.
• Strong understanding of safety, security, and hygiene protocols.
• Excellent communication, interpersonal, and conflict resolution skills.
• Ability to manage administrative tasks and maintain accurate records.
• Proactive approach to problem-solving and facility oversight.
• Commitment to resident welfare and creating a harmonious living environment.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Ability to commute/relocate:

• Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• English (Required)

Work Location: In person