Posted:5 days ago|
Platform:
Work from Office
Full Time
Position Type: Full-Time
Experience Level: 2-4 years Shifts: Quarterly Rotational
F2F Online screening test followed with 2 Tech interviews & HR discussion.
Key Responsibilities
Provide Level 1/2 technical support for macOS, Windows 10/11, and mobile devices (iOS, Android).Support Microsoft Office 365 applications and basic administration.Manage incidents and service requests through ServiceNow or similar ITSM tools.Accurately triage, categorize, prioritize, and document tickets with detailed notes.Escalate issues appropriately and follow up to ensure timely resolution.Provide remote support via RDP, Bomgar, or similar tools.Support basic printer troubleshooting (Zebra, HP, Canon, Konica).Maintain high-quality service delivery under high ticket/call volumes.
Truglobal
Upload Resume
Drag or click to upload
Your data is secure with us, protected by advanced encryption.
Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.
We have sent an OTP to your contact. Please enter it below to verify.
Instantly access job listings, apply easily, and track applications.
mumbai, mumbai (all areas)
5.0 - 14.0 Lacs P.A.
bangalore rural, bengaluru
4.25 - 7.0 Lacs P.A.
Bengaluru, Karnataka, India
Salary: Not disclosed
Bengaluru, Karnataka, India
Experience: Not specified
Salary: Not disclosed
Bengaluru
6.0 - 10.0 Lacs P.A.
Salary: Not disclosed
Bengaluru
6.0 - 10.0 Lacs P.A.
Bengaluru, Karnataka, India
Salary: Not disclosed
Bengaluru, Karnataka, India
Experience: Not specified
Salary: Not disclosed
Bengaluru, Karnataka, India
Experience: Not specified
Salary: Not disclosed
