Head of Operations

This is a remote position.

We are looking for a Head of Mission Operations an experienced, systems-driven operator who can orchestrate people, technology, and process in a live, regulated healthcare environment.

This role sits at the centre of AccurKardia's execution engine. You will work directly with the Co-Founder & COO and company leadership to ensure every clinical deployment, data pipeline, and product release runs predictably, safely, and flawlessly.

It is both a command and orchestration role ideal for someone who thrives in complexity, balances precision with urgency, and takes pride in building systems that directly impact patient lives.

Key Responsibilities

• Operational Orchestration:
  Own cross-functional delivery across engineering, product, QA, and clinical operations ensuring synchronization between technical and customer-facing teams.

• Deployment Management:
  Plan and oversee clinical and partner rollouts, managing timelines, dependencies, and on-site or remote go-lives with zero-surprise execution.

• Systems & Process Design:
  Build scalable operating rhythms daily stand-ups, QA reviews, issue-tracking frameworks, and operational dashboards for leadership visibility.

• Compliance & Quality:
  Partner with Engineering, AI, and Product leadership to ensure adherence to FDA, HIPAA, and other regulatory requirements through disciplined documentation and process integrity.

• Continuous Improvement:
  Identify operational bottlenecks early, implement countermeasures, and institutionalise learning loops across deployments.

• Stakeholder Communication:
  Serve as the operational point of contact for internal teams and external hospital

• Systems Thinking: Ability to connect technical, clinical, and operational variables into one coherent model.

• Execution Discipline: Operates calmly and decisively under pressure; detail-oriented without losing perspective.

• Analytical Precision: Data-driven decision-maker who uses metrics to guide prioritization.

• Cross-Functional Empathy: Can communicate fluently with engineers, clinicians, and executives alike.

• Operational Creativity: Builds structure in ambiguous environments and simplifies the complex.

• Integrity & Accountability: Relentless about quality, compliance, and mission alignment.

  Experience & Background

• 510 years in operations, program delivery, or systems management within technology, healthcare, or regulated industries.

• Has led multi-stream projects or deployments (e.g., Accenture, Deloitte, high-growth health-tech, or SaaS environments).

• Proven ability to manage delivery under high stakes with minimal oversight.