Posted:-1 days ago|
Platform:
Work from Office
Full Time
-
- Carry a copy of your updated resume.
- Bring a valid government ID proof (Aadhaar/PAN/Driving License).
- Arrive at the venue between 10:00 AM to 3:00 PM for registration
Job Description:
Oversee end-to-end setup and activation of Credit cards and linked accounts using Credit Card systems.
Able to navigate and validate customer related information in Credit Card system and customer provided documents.Collaborate with internal teams (Compliance, IT, Customer Service, Risk, Credit) to ensure smooth onboarding and card activation.Ensure adherence to regulatory standards including KYC, Credit Scores, and PCI-DSS during onboarding and account setup.Monitor and report on key performance indicators (KPIs) such as setup turnaround time, error rates, and customer satisfaction.Troubleshoot and resolve issues related to card setup, SAP integration, and account configuration.Participate in system upgrades, UAT testing, and process improvement initiatives.Maintain documentation for procedures, workflows, and compliance audits.
Required Skills:
Knowledge of working in SAP Customer Master Data module
Experience with Credit Card similar card systems.Bachelors degree in Finance, Business Administration, or experience in related field.2+ years of hands-on experience in SAP (FI, CRM, FSCM).Strong understanding of card services, account setup workflows, and financial operations.Familiarity with compliance frameworks.Proficient in SAP reporting tools, MS Excel, and workflow automation platforms.Excellent communication, analytical, and stakeholder management skills.
HCLTech
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