GIS Team Lead

Company Description

GIS Team Lead

Role Description

Hyderabad

Role: GIS Team Lead

Shift: Rotational Night Shift

Qualification: Minimum Graduate

Experience: Minimum 2 year on papers Team Lead experience

CTC: Upto 5.5 LPA

Location: Hyderabad

Notice Period: Immediate - 15 days

Cab Facility: Both way cab facility

PRINCIPAL RESPONSIBLITIES

>> Responsible for managing the performance for the team of Production Specialist

>> Responsible for managing the performance for the team of Production Specialist

>>Responsible for responding back to the client and internal stakeholders in an efficient and professional manner

>>Handles and resolves customer complaints- identify and escalate priority issues

>>Build a strong personal customer rapport and establish engagement to drive positive customer experience                                                                  

>> Ensures compliance with all company and departmental policies, procedures, and guidelines

>>Drive performance for his team and ensure that all client matrices are met as per the SLA, Support service delivery teams in process stabilization

>>Data Analysis - Analyzing data short term long term trends, report generation, graphical representation, business analytics report, management reports

>>Work on employee financials (incentives, PBPP, QPLC etc.), stacks, Weekly, Monthly, Quarterly & Annual performance reports, PMS, and attrition

>>Identify blockages and recommend improvement opportunities. Deliver sound, SMART recommendations in relation to continuous improvement;

Qualifications

• Strong Analytical Skills to analyze and interpret complex geographical data
• Experience in System Administration, including installation, maintenance, and support of GIS systems
• Ability to conduct Troubleshooting for system and network issues
• Proficiency in Systems Engineering to design and manage GIS technology infrastructure
• Demonstrated Team Leadership skills to manage and mentor a team effectively
• Excellent problem-solving and decision-making skills
• Bachelor's degree in Geography, Computer Science, Information Technology, or a related field
• Experience in the IT or GIS industry is a plus

Interested candidates can drop their resume at firdousnahid796@gmail.com or whatsapp at 9147769535.