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Gen AI, Observability & RCA Consultants

Gen AI, Observability & RCA Consultants

Infosys

5 - 10 years

11 - 15 Lacs

bengaluru

Posted:5 days ago| Platform:

Apply

Skills Required

machine learning root cause analysis artificial intelligence impact analysis servicenow net application development predictive analytics dynatrace api management microservices docker java itsm appdynamics problem analysis grafana datadog aws sdlc

Work Mode

Work from Office

Job Type

Full Time

Job Description

Educational Requirements

Bachelor of Engineering

Service Line

Global Delivery

Responsibilities

Key Responsibilities:Design and implement AI-driven RCA and impact analysis frameworks integrated with observability platforms.Utilize Agentic AI and GenAI technologies to automate and enhance decision-making in incident response and service reliability.Integrate observability tools (e.g., AppDynamics, Dynatrace, DataDog, Grafana, CloudWatch, Splunk, ELK) with AI models for intelligent alerting and diagnostics.Collaborate with SRE, DevOps, and platform teams to define observability KPIs and RCA workflows.Develop autonomous agents for real-time monitoring, anomaly detection, and resolution.Drive innovation in predictive analytics and self-healing systems using GenAI capabilities.Ensure scalability, security, and compliance of AI-integrated observability solutions.

Additional Responsibilities:

Ability to develop value-creating strategies and models that enable clients to innovate, drive growth and increase their business profitability

Good knowledge on software configuration management systems

Awareness of latest technologies and Industry trends

Logical thinking and problem solving skills along with an ability to collaborate

Understanding of the financial processes for various types of projects and the various pricing models available

Ability to assess the current processes, identify improvement areas and suggest the technology solutions

One or two industry domain knowledge

Client Interfacing skills

Project and Team management

Technical and Professional Requirements:

Required Skills & Experience:Hands-on experience with GenAI and Agentic AI frameworks (e.g., LangChain, LangGraph).Strong understanding of Root Cause Analysis (RCA) and Impact Analysis methodologies.Experience in designing AI-powered automation and monitoring systems.Familiarity with cloud-native architectures and distributed systems.Excellent analytical, problem-solving, and communication skills.

Preferred Skills:

Technology->Microservices->Microservices API Management

Technology->Microsoft Technologies->.Net Application Development

Technology->Infra_ToolAdministration-ITSM->ServiceNow->ITSM

Foundational->SDLC->Problem Analysis->Root Cause Analysis

Technology->Machine Learning->Generative AI

Technology->Machine Learning->Responsible AI

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Gen AI, Observability & RCA Consultants