Front office Executive

Who are we looking for? Front Office Executive | Females only | immediate joiner

Whats the story? In India, there are more than 453+ million migrants. Less than 2% of this cohort uses mobile payments to send money home. While penetration of UPI and digital banking hit the ceiling, this invisible workforce that powers most of Bharat is still stuck in a cash economy and remains underbanked. branchX is India's first neobank enabling empathetic banking for migrant communities. Building banking that is meaningfully accessible to every aspiring Indian goes beyond the 9-5 bustle. If you are someone who derives fulfilment from purpose-led work with the ability to experiment, innovate, fail and iterate, branchX is the playground for you.Location: Vashi , Navi MumbaiAbout Us:Launched in June 2020, branchX is India's first neo-banking solution, enabling empathetic banking for migrant communities. Our vision is to transform the way underbanked communities manage money with a hand-holding grid aided by intelligent technologies. Headquartered in Navi-Mumbai, we are a 100+ member impact-driven team with offices in Noida, Bangalore, Kochi, Tamil Nadu, Kolkata and other locations.What would a day in your life @ branchX look like?

We are looking for a dynamic and highly presentable Front Office Executive to be the face of our organisation. The ideal candidate should have excellent English communication skills and a warm, professional demeanour. You will be the first point of contact for all visitors, clients, and employees, playing a key role in creating a positive impression.

Key Responsibilities:

• Greet and welcome guests, clients, and employees with a professional attitude
• Manage the front desk phone calls, emails, and walk-ins
• Handle incoming and outgoing couriers and mail
• Maintain visitor logs and issue visitor badges
• Coordinate with housekeeping and admin teams to ensure the reception area is tidy and presentable at all times
• Assist in scheduling appointments, meetings, and maintaining meeting room bookings
• Provide basic and accurate information in-person and via phone/email
• Manage administrative support tasks as needed

Requirements:

• 6 months to 1 year of experience in a similar front desk or reception role
• Strong verbal and written English communication skills
• Highly presentable with a pleasing personality
• Proficient in MS Office (Word, Excel, Outlook)
• Ability to multitask and manage time efficiently
• Positive attitude and customer-oriented approach

Job Type: Full-time

Pay: ₹16,000.00 - ₹35,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person