Front Desk Receptionist

SKA Group

2 - 5 years

3 Lacs

greater noida

Posted:4 hours ago| Platform:

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Skills Required

hospitality management communication skills receptionist activities presentable multitasking client handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibilities

Greet and assist clients and visitors with a high level of professionalism and warmth.
Manage and coordinate guest visits, meetings, and event hosting.
Address client inquiries and requests in a timely, friendly, and efficient manner.
Maintain a comfortable and appealing reception area.
Coordinate with other departments to ensure all client needs are met effectively.
Assist in planning and executing client engagement events or activities.
Gather feedback from clients to improve guest satisfaction and enhance service quality.
Maintain accurate records of guest interactions and feedback in the database.

Qualifications and Experience

Bachelors degree in Hospitality.
2-5years of experience in upscale hospitality or substantial internship experience in guest relations/customer service.

Skills and Competencies

Exceptional interpersonal and communication skills.
Proficiency in English.
Strong problem-solving abilities and attention to detail.
Ability to remain calm and professional in high-pressure situations.
Customer-centric mindset with a proactive approach to enhancing guest satisfaction.

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