Front Desk Receptionist

Role: Receptionist / Front Office Executive

Location: Mumbai – Andheri West

Roles & Responsibilities:

Front Office Management:

• Visitor Handling: Welcome and assist all visitors, clients, and vendors in a professional manner, ensuring a positive first impression.
• Telephonic Operations: Manage all incoming and outgoing calls efficiently; route calls to respective employees or departments through internal extensions.
• Reception Desk Administration: Maintain the front office area in a clean, organized, and professional condition at all times.
• Courier & Mail Management: Handle all incoming and outgoing couriers and correspondence, maintaining proper logs.
• Meeting Coordination: Schedule meeting rooms, ensure readiness for meetings, and arrange refreshments when required.

Employee Support & Attendance Management:

• Leave & Attendance Records: Assist HR in maintaining accurate attendance and leave records.
• Employee Communication: Coordinate internal updates, announcements, and support daily HR communications.
• Access Management: Maintain visitor logs and ensure adherence to access and security protocols.

Administrative & Vendor Coordination:

• Vendor Management: Coordinate with external vendors and service providers for office supplies, maintenance, and housekeeping.
• Inventory & Stock Management: Track and maintain office stationery, pantry items, and consumables; raise purchase requests as needed.
• Office Maintenance: Liaise with facility management and housekeeping to ensure a clean, functional, and safe office environment.
• Expense Tracking: Maintain petty cash records and support the finance team with vendor bills and administrative expenses.
• Event & Visit Support: Assist in organizing internal events, celebrations, and senior management visits.

General Administration:

• File & Document Management: Maintain administrative files, employee data, and vendor contracts in coordination with HR and Admin.
• Confidentiality: Handle sensitive company and employee information with discretion.
• Team Coordination: Collaborate closely with HR, Admin, and Finance to ensure smooth office operations.

Qualifications:

• Experience: 2–6 years in front office, administration, or receptionist roles.
• Education: Graduate in any discipline (preferred: diploma in office administration or secretarial studies).
• Skills: Excellent communication skills (verbal & written), interpersonal skills, and proficiency in MS Office (Word, Excel, Outlook).
• Personality: Presentable, polite, proactive, and customer focused.
• Other Requirements: Ability to multitask and manage day-to-day activities in a dynamic environment.

About C Ahead Technologies:

C Ahead Info Technologies

We operate in 7 regions – USA, UK, South Africa, Middle East, Singapore, and Australia – with technology competency centers in India & the USA.