Front Desk Executive

Job Summary

Front Desk Executive

Key Responsibilities

School & Visitor Management

• Serve as the primary point of contact for all parents, visitors, and students, providing a consistently

  warm, professional, and helpful welcome

  .
• Manage the flow of traffic, direct visitors to appropriate personnel, and ensure visitor logbooks and security protocols are strictly followed.
• Expertly manage all incoming and outgoing communication, including the multi-line phone system, general school email correspondence, and physical mail/deliveries.
• Answer parent inquiries regarding school policies, events, schedules, and general administration with accuracy and patience.

Administrative & Operational Support

• Maintain the reception and waiting areas to the highest standard of

  organization and cleanliness

  , ensuring the space is always presentable.
• Provide high-level administrative support to the School Principal and management team, including scheduling meetings, managing calendars, and preparing confidential documents.
• Maintain and manage school files and records (student files, administrative documents) with meticulous attention to detail and confidentiality.
• Oversee the inventory and ordering of general office supplies and classroom materials, managing vendor relationships as required.

Qualifications & Experience

• Experience Preferred:

  Prior experience in a Front Desk, Senior Receptionist, or Administrative role, with experience in a

  school, educational, or childcare setting highly desirable.

• Professional Skills:

  Superior written and verbal communication skills; ability to interact with individuals of all ages (children, parents, executives) with professionalism and empathy.

• Technical Proficiency:

  Strong command of the Microsoft Office Suite (Word, Excel, Outlook) and comfortable using or learning school management software/CRM tools.

• Key Attributes:

  Exceptional organizational skills, the ability to

  multitask effectively

  in a dynamic environment, and a proactive, problem-solving mindset.

• Education:

  High School Diploma or equivalent required; a Bachelor’s degree or relevant certification is a plus.