Front Desk Executive

Job Title: Front Desk Executive (Hospitality)

Location: Firgun Chapter – Shoja

Organization: Firgun Experiences

Industry: Hospitality / Travel & Tourism

Employment Type: Full-Time

Salary: ₹12,000 – ₹15,000/month

Perks: Food and Accommodation Provided

About Firgun Experiences:

Firgun Experiences is a community-driven hospitality brand with a presence in the serene mountain of Himachal Pradesh. Our travel hostels and cafés are built around warmth, stories, creativity, and connection. At Firgun, we believe that meaningful travel begins with human connection, and that’s what we offer to every guest — a home in the hills.

Role Overview:

We are looking for a motivated, friendly, and well-organized Front Desk Executive to join our team. This individual will serve as the face of the property, ensuring a welcoming and efficient guest experience from check-in to check-out. The ideal candidate should be passionate about hospitality, organized in execution, and calm under pressure.

Key Responsibilities:

Greet and welcome all guests in a warm and professional manner.

Manage check-in and check-out processes smoothly.

Respond to guest inquiries, concerns, and feedback with courtesy and promptness.

Handle phone/email bookings, walk-ins, and reservation management systems.

Coordinate with housekeeping, kitchen, and café teams for guest services.

Maintain front desk records, guest logs,lost and found register and cash registers/POS systems.

Assist in day-to-day operations and uphold Firgun’s hospitality standards.

Promote in-house experiences, events, and local excursions to guests.

Requirements:

Minimum 12th Pass; Diploma or degree in hospitality is a plus.

1+ years of experience in hospitality/front office roles (preferred).

Proficiency in English and Hindi (spoken and written).

Comfortable using basic computer tools (Excel, Google Sheets, email, etc.).

Strong interpersonal, problem-solving, and multitasking abilities.

Willing to live on-site and adapt to a collaborative work environment.

What We Offer:

Competitive salary with all meals and accommodation included.

A chance to live and work in the beautiful Himalayas.

A supportive, warm team culture rooted in community and creativity.

Opportunities to grow within the organization.

To Apply:

Send your resume to Hr@firgun.in , Opshead@firgun.in.
Shortlisted candidates will be contacted for a virtual interview.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹15,000.00 per month

Benefits:

• Food provided
• Health insurance
• Paid sick time
• Paid time off
• Provident Fund

Experience:

• Front desk: 1 year (Required)

Language:

• English (Required)
• Hindi (Required)

Work Location: In person