Ecommerce Operations Manager

Job Title: E-commerce Operator

Company: ADMagic
Location: Katargam, Surat
Salary: ₹12,000 (Fixed)
Experience: Fresher or Experienced – Both can apply

About the Role:

ADMagic is looking for a smart and responsible E-commerce Operator to manage our ethnic wear website. You will handle orders, customer queries, and returns, ensuring smooth operations and happy customers.

Key Responsibilities:

• Accept and process online orders accurately.
• Print shipping labels, pack products, and dispatch parcels.
• Respond to customer inquiries via WhatsApp, Instagram, and Email — product details, delivery status, and real product photos.
• Coordinate with shipping partners to resolve delivery or return issues.
• Track and maintain records of all orders, deliveries, returns, and RTOs.
• Manage return parcels and ensure smooth handover.
• Provide polite and professional customer support at all times.

Requirements:

• Basic knowledge of online shopping platforms and order processing.
• Good communication skills in Hindi/English.
• Smart thinking and problem-solving skills.
• Basic computer skills for data handling and label printing.

Share your CV on this number 9724512045.

Job Types: Full-time, Permanent

Pay: ₹12,000.00 per month

Work Location: In person