Ecommerce Executive

Designation: E-commerce Executive (Operations)

Company:

Location:

Employment Type:

About the Role:

E-commerce Executive (Operations)

Key Roles & Responsibilities:

• Handle claims and damage returns across marketplaces.
• Track orders and ensure accurate reporting on marketplace platforms.
• Update daily sales reports portal-wise in Google Sheets.
• Create Instagram posts for rush days and weekend updates.
• Monitor daily sales and delivery performance.
• Generate daily, weekly, and monthly sales and return reports.
• Work in RMS using tools like Shiprocket and E-com portal dashboards.
• Upload new product images and update catalogue prices.
• Track and analyze Amazon campaign performance through marketing reports.
• Maintain Excel working sheets on a daily basis.
• Ensure customer shipments are delivered within EDD; raise freight claims if delayed.
• Coordinate with internal teams for faster resolutions.
• Support marketing activities for all brands with posts, content, and follow-ups.
• Liaise with marketplace partners (Amazon, Myntra, Ajio, Tata Luxury Mall, Nykaa, etc.) for daily operational reporting.
• Coordinate with warehouses to collect required documents and raise tickets.
• Prepare and maintain DSR (Daily Sales Reports) and all necessary operational reports.

Qualifications & Skills:

• Bachelors degree in Business, Commerce, Marketing, or related field.
• 13 years of experience in E-commerce operations (Amazon/Flipkart experience preferred).
• Strong knowledge of marketplace tools (Seller Central, Shiprocket, RMS).
• Proficiency in MS Excel and Google Sheets.
• Analytical mindset with strong attention to detail.
• Excellent communication and coordination skills.

What We Offer:

• The

  best salary package for the right candidate

  .
• Opportunity to work across multiple premium marketplace platforms.
• A fast-paced, collaborative environment with exposure to brand marketing and e-commerce growth.

How to Apply:

[HIDDEN TEXT]