Dynamics 365 CE Technical Consultant

Key Responsibilities

Dynamics 365 CE / CRM Delivery

• Design, configure, and customize

  Dynamics 365 CE modules

  (Sales, Customer Service, Marketing, Field Service).
• Implement

  custom entities, plugins, workflows, actions, business rules

  , and form customizations.
• Develop and enhance CRM extensions using

  C#, .NET, JavaScript, TypeScript, and Web Resources

  .
• Build and customize

  model-driven apps

  ,

  forms

  ,

  views

  ,

  dashboards

  , and

  SLA/KPI configurations

  .
• Integrate Dynamics 365 with enterprise systems using

  Azure Service Bus, Logic Apps, API integration

  , and custom middleware.

Power Platform Development

• Build

  Canvas Apps, Model-Driven Apps

  , and

  Custom Pages

  using Dataverse.
• Develop enterprise-grade

  Power Automate flows

  (cloud flows, business process flows).
• Implement

  Power Platform governance

  , solution-layered development, ALM pipelines, and environment strategy.
• Optimize Dataverse tables, relationships, and column-level security for performance and stability.

Technical Architecture & Design

• Participate in solution architecture with Architects and Leads.
• Create

  high-level and low-level design

  documents, data models, and integration mappings.
• Ensure adherence to

  best practices

  , Microsoft recommended patterns, and security & compliance standards.

Required Skills & Experience

Core Technical Expertise

• 5+ years

  of hands-on technical experience in

  Dynamics 365 CE / CRM

  .
• Strong development experience with:
• C#, .NET Framework/Core (Good to have)
• JavaScript, TypeScript
• Plugins, Custom Workflow Activities
• PCF Controls (preferred)
• Hands-on experience with

  Dataverse

  schema design & security.
• Strong understanding of

  Solution Architecture

  , solution layering, and managed vs unmanaged solutions.

Power Platform Skills

• Power Apps (Canvas & Model-Driven Apps)
• Power Automate (Cloud & BPF)
• Power Platform ALM/Pipelines

Integration & Azure Skills

• Experience integrating D365 with:
• Azure Service Bus
• Azure Logic Apps
• REST/SOAP APIs
• Webhooks & Azure Functions
• Familiarity with Azure AD, OAuth2, and application registrations.

Professional Attributes

• Strong analytical and problem-solving abilities.
• Ability to work in Agile/Scrum environments.
• Strong communication and stakeholder-interaction skills.
• Capable of working independently or as part of a distributed multi-vendor team.
• Passion for learning new technologies and staying aligned with Microsoft’s product roadmap.

Preferred Certifications (Good to Have)

• PL-400: Power Platform Developer

• MB-210 / MB-230 / MB-220

  (Sales, Customer Service, Marketing)

• Microsoft Certified: Power Platform Functional Consultant Associate

• Azure Fundamentals (AZ-900)