Documentation Engineer

Role & responsibilities

• Draft professional emails and technical communication for internal teams and clients.
• Prepare quotations, proposals, and commercial documentation as per client requirements.
• Handle client communications and follow-ups with professionalism and clarity.
• Coordinate with Gulf-based engineering and product teams to gather and verify information.
• Collaborate with cross-functional teams to ensure accurate and timely documentation.
• Create and maintain user manuals, technical guides, and standard operating procedures.
• Ensure documentation aligns with client expectations, formats, and compliance standards.
• Manage version control and documentation updates across tools like Git, Confluence, or SharePoint.
• Possess strong verbal and written communication skills for global collaboration.
• Support pre-sales and post-sales documentation including onboarding material and FAQs.
• Organize and prioritize tasks effectively across time zones and multiple projects.
• Maintain a professional and client-focused approach in all communications.
  

Preferred candidate profile

• Preferred candidates from

  Coimbatore

  or willing to work remotely from there.
• Must be

  flexible to align with GCC workdays (SundayThursday)

  and time zones.
• Should have a

  strong engineering background

  (B.E./B.Tech or related field).
• Draft professional emails, client updates, and internal communications with clarity.
• Prepare accurate

  quotations, proposals, and cost sheets

  as per client requirements.
• Handle

  client communication, follow-ups, and relationship management

  efficiently.
• Coordinate between

  Gulf-based engineers

  and internal teams for seamless information flow.
• Collaborate with cross-functional teams for timely delivery of documents and updates.
• Create and maintain

  technical documentation

  , user manuals, and product guides.
• Ensure documents meet quality standards, formatting, and client specifications.
• Use tools like

  MS Office, SharePoint, Git, Confluence, or similar platforms

  .
• Excellent

  verbal and written communication skills

  in English are essential.

Work Details

Working Days

Timings:

Location:

Interested candidates can send their updated resume via:

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