Director of Engineering
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Department:
AboutSmartDocs
SmartDocsis a 16-year-old, profitable, bootstrapped enterprise SaaS company providing procurement and spend management solutions to large enterprises globally. We compete with industry leaders like SAP Ariba and Coupa, serving 26 enterprise customers primarily based in the United States, including major infrastructure organizations.
Our platform processes millions of dollars in procurement transactions for Fortune 500 companies.We're in the midst ofan ambitious R&D transformation evolving from our successful bootstrapped roots to implement Silicon Valley-grade engineering operations, processes, and excellence.
This is a rare opportunity to lead operational transformation at a profitable,establishedcompany with real customers, real revenue, and global reach.
The Opportunity
We'reseeking a Director of Engineering to lead execution and delivery across our entire engineering organization. Based in our Jaipur, India office,you'llmanage 4 engineering managers and 15+ engineers building and scaling our Java/Angular/MongoDB platform on Azure for customerspredominantly inthe United States.
This role reports to our CTO, who focuses on technical strategy and architecture.You'llown the "how we execute" and help the CTO realize the "what we build and the technical vision." Together,you'lltransform our R&D organization into a world-class engineering team serving global enterprise customers.
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What You'll Do
Lead Engineering Execution
- Manage 4 engineering managers leading Platform Core, Integration, Marketplace, and Customer Success Engineering teams
- Drive sprint planning, execution, and delivery across all engineering teams
- Ensure projects are delivered on time, with quality, and aligned to product roadmap for US-based enterprise customers
- Manage resource allocation and capacity planning across teams
- Resolve cross-team dependencies and remove blockers that slow teams down
Build Engineering Excellence
- Implement and mature engineering processes: Agile/Scrum, code reviews, testing standards, release management
- Establish engineering metrics, KPIs, and data-driven decision making
- Drive adoption of modern development practices (CI/CD, test automation, code quality tools)
- Create a culture of technical excellence and continuous improvement
- Implement the engineering processes needed to scale from 15 to 50+ engineers
Develop Your Team
- Recruit, hire, and onboard exceptional engineering talent in India
- Build career development frameworks and growth paths for engineers
- Coach and mentor engineering managers to be stronger leaders
- Conduct performance reviews and provide constructive feedback
- Create an environment where engineers can do their best work
Partner Across the Organization
- Work closely with Product Management on roadmap prioritization and technical feasibility
- Collaborate with CTO on technical strategy and architecture decisions
- Partner with Global Services team to support customer implementations in the US
- Coordinate with CIO organization on infrastructure and deployment needs
- Report progress, risks, and wins to CEO and executive team
Drive Technical Transformation
- Lead consolidation from customer-specific code branches to unified codebase
- Reduce technical debt systematically whilemaintainingfeature delivery
- Modernize legacy codebases and improve code quality standards
- Implement engineering best practices that were missing in our bootstrapped journey
- Balance innovation with stability for mission-critical enterprise platform
What You Bring
Required Experience
- 8+ years of software engineering experience with at least 3+ years managing engineering teams
- Experience managing managersyou'vebuilt and led teams of 15-30+ engineers
- Proventrack recordimplementing engineering processes and scaling teams
- Strong understanding of modern software development practices (Agile, CI/CD, DevOps)
- Experience with cloud platforms (Azure, AWS) and SaaS product development
- Bachelor's / Masters /Ph.D.degree in computer science Engineering, or equivalent practical experience
Technical Background
- Hands-on engineering backgroundyou'vewritten production code and can review technical designs
- Understanding of enterprise software architecture and integration patterns
- Deepexpertisewith Java, JavaScript/TypeScript
- Experience with database technologies (MongoDB)
- Understanding of API design and microservices architecture
Leadership Qualities
Execution-focused:
You get things done and hold teams accountable to commitments Process-oriented:
You believe in structure, butyou'repragmatic about implementation Data-driven:
You use metrics to make decisions and measure success Hands-on when needed:
You can roll up your sleeves to unblock teams or solve problems Clear communicator:
You can explain complex technical concepts to non-technical stakeholders Player-coach mentality:
You develop people while driving results
Bonus Points For
- Experience with enterprise SaaS companies serving Fortune 500 customers
- Experience with enterprise integration patterns and APIs
- Experience leading R&D transformation or organizational change initiatives
- Track recordscaling engineering teams from 10-15 to 50+ engineers
- Experience in bootstrapped or capital-efficient companies
- Understanding of procurement, spend management, or enterprise finance software
- Experience managing teams serving global customers across time zones
What Success Looks Like
In 90 Days:
- Built trust with 4 engineering managers and understand team dynamics
- Assessed current processes andidentifiedimprovement opportunities
- Established regular rhythms: 1-on-1s, team meetings, sprint reviews
- Developed relationships with Product, CTO, and key stakeholders
In 6 Months:
- Implemented core engineering processes that were missing
- Engineering velocity and predictability measurably improved
- Clear metrics dashboard tracking team performance
- Hiring pipelineestablishedfor growing the team
- Quick wins delivered that build credibility and momentum
In 12 Months:
- Engineering organizationoperatingat Silicon Valley-grade standards
- Technical debt systematically reduced whilemaintainingfeature delivery
- Team morale and retention highengineers love working here
- Scalable processes in place to grow team to 30-50 engineers
- You'reseen as indispensable partner to CTO and CEO
What We Offer
Impact & Ownership
- Lead transformation of established engineering organization
- Direct impact on company trajectory and R&D excellence
- Autonomy to implement processes and build team your way
- Partner directly with CEO and CTO on strategic initiatives
Growth Opportunity
- Grow with the companyscale team from 15 to 50+ engineers
- Build the engineering culture and processes from the ground up
- Work on complex enterprise problems serving Fortune 500 customers
Work Environment
- Profitable, bootstrapped companyno VC pressure or unrealistic growth expectations
- Mission-critical platform serving major US infrastructure organizations
- Collaborative culture that values thoughtfulness and execution
- Focus on sustainable pace and work-life balance
Compensation & Benefits
- Competitive salarycommensuratewith experience
- Performance-based bonus structure
- Comprehensive health insurance& life insurance
- Generous paid time off policy
- Professional development budget for conferences, courses, and certifications
Our Tech Stack
Core Platform:
Infrastructure:
Where We're Going:
- Codebase consolidation to single unified platform
- Modern CI/CD and deployment automation
- Improved observability and monitoring
- API-first architecture for integrations
- Multi-tenant platform (longer-term)
How to Apply
Please send your resume and a brief cover letter tocareers@smartdocs.aiwith "Director of Engineering - Jaipur" in the subject line.
In your cover letter, please address:
- What excites youinleading engineering execution vs. technical architecture?
- Describe a time you implemented new engineering processes—what worked, whatdidn't?
- What'syour philosophy on balancing technical debt reduction vs. feature delivery?
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SmartDocsis an equal opportunity employer.
We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applications from candidates of all backgrounds, experiences, and perspectives.
