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12.0 - 16.0 years
0 Lacs
chennai, tamil nadu
On-site
As a Group Leader/Senior Manager in Digital Transformation located in Malad, Mumbai, you will be required to have a minimum of 12 years of experience in Digital Transformation and be a Lean Six Sigma Master Black Belt Certified professional. Your role will involve a deep understanding of Business Process Outsourcing services and associated channels. You will be responsible for leading complex improvement and transformation projects across various accounts and domains. Your responsibilities will include assessing clients" strategies, processes, and maturity levels from a business, operations, and technology perspective. You must be able to provide compelling recommendations for change based on your assessments. You should be skilled in translating Lean Six Sigma and process improvement methodologies into practical action steps. Proficiency in project management tools such as MS Project, statistical analysis systems like Minitab, and strong analytical skills using tools like Excel are essential for this role. You should be self-motivated, able to work independently and collaboratively as part of a team. Excellent organizational skills, attention to detail, and the ability to work on multiple tasks simultaneously are required. You will be expected to lead or support improvement initiatives that enhance client satisfaction and business profitability. Mentoring a group of Black Belts and Transformation resources, identifying high-impact strategic projects, and driving effective Change Management processes will be part of your responsibilities. Your problem-solving approach should be logical and systems-oriented, with a focus on innovative and sustainable solutions. Expertise in conducting automation process discoveries is advantageous for this role. You will be tasked with identifying process gaps, automation opportunities, and managing improvement efforts across multiple locations. Maintaining consistency in effort and implementation, interfacing with leadership and clients to identify value opportunities, and ensuring zero surprise operations through effective Change Management will be crucial aspects of your role. Your key skills should include Black Belt certification, expertise in Digital Transformations, and proficiency in Process Excellence. A Bachelor's degree in Commerce is required for this position. This is a full-time, permanent role in the ITES/BPO/KPO industry located in Malad, Mumbai. For this position, you will need to have excellent interpersonal, facilitation, and presentation skills. A data-centric, quantitative, and analytical mindset, along with a change-oriented attitude, will be essential for success in this role. Your visionary approach in identifying process improvements and automation opportunities that drive profitability will be highly valued. Your ability to lead a team, manage projects, and deliver consistent results will be critical for achieving substantial gains for both the company and clients. Overall, as a Group Leader/Senior Manager in Digital Transformation, your role will be pivotal in driving innovation, efficiency, and profitability through strategic projects and continuous improvement efforts.,
Posted 23 hours ago
12.0 - 16.0 years
25 Lacs
mumbai
Work from Office
Candidate Role & Responsibilities: 12+ years of experience in Digital Transformation & Lean Six Sigma Master Black Belt Certified Comprehensive understanding of Business Process Outsourcing services & associated channels Exposure to drive complex improvement / transformation projects across multiple accounts/domains Experience in assessing clients strategy, processes and maturity level from a business, operations and technology perspective and make appropriate and compelling recommendations for change Demonstrated ability to translate lean six sigma and process improvement tools and methodologies into simple, practical action steps Proficiency in project management and statistical analysis systems like MS Project, Minitab etc. Self-motivated and ability to work both independently and as part of the team Organized person with attention to details, able to work simultaneously on different tasks Good interpersonal, facilitation and presentation skills Data-centric quantitative, analytical skills and PC proficiency (Excel) Problem Solving Approach including logical, systems-oriented mindset Change Orientation Ability to embrace to changes quickly Expertise in conducting automation process discoveries will be an added advantage Lead / support improvement initiatives that positively impact Client satisfaction & business profitability Lead & mentor a group of Black Belts and Transformation resources Be a visionary to identify high impact strategic projects which yield in substantial CNX / Client Gains Identifying areas of improvement and facilitating improvement projects which can result in significant improvement in profitability & Solving business problems through innovative & sustainable solutions Identifying process gaps & automation opportunities Project managing improvement efforts across multiple locations and maintain consistence in effort & implementation Interfacing with leadership/clients and identifying opportunities for value Driving effective Change Management for a stable & consistent delivery Zero surprise operations Contact Person - Devikala D Email - devikala@gojobs.biz
Posted 6 days ago
6.0 - 10.0 years
0 Lacs
hyderabad, telangana
On-site
Job Description: As a Consultant at Management Level 07, you will be responsible for providing Business Process Consulting services in locations such as Bangalore, Gurgaon, Pune, and Mumbai. Your primary skills must include Business Process Consulting, with additional expertise in Architecture, Design, R&D, Innovation management, PLM, BOM, Digital Twin and Thread space, Process Excellence, Digital Transformations, and SAP PLM Packages. You should possess a minimum of 6 years of relevant experience, and an ideal educational background would be Engineering & MBA. In this role, you will be expected to be a self-driven and seasoned Consultant, capable of coordinating, organizing, and supporting the execution of transformations and improvements in PLM Programs for clients. You will also play a key role in building and growing the Engineering and R&D Digitization team. Working closely with leadership, you will define and deliver initiatives in PLM Enablement, BOM Management, Master Data Management, and Digital Twin & Thread. Your responsibilities will include leading Engineering and R&D Transformation Programs to foster innovation and process enablement for clients. You will also be responsible for curating assets and offerings in PLM Enablement, Integrated BOM, Product & Engineering Master Data Management, and Digital Twin and Thread areas. Additionally, you will collaborate with leadership to develop and execute Go-To-Market strategies for these initiatives. Furthermore, you should have a deep understanding of Product Data Management and the ability to drive the product journey. This involves defining PLM Roadmaps, designing processes, realizing value, and assessing PLM maturity. Your experience in Master/Material Data Management and Data Migration Tools will enable you to meet client needs innovatively. Finally, you will play a crucial role in enabling transformation in R&D by leveraging SAP PLM capabilities. This includes creating business processes for Package/Product design, Bill of Material Management, Engineering Change Management, Product Research, Simulations, Prototyping, Product Testing, and supplier integration.,
Posted 1 week ago
2.0 - 6.0 years
0 Lacs
hyderabad, telangana
On-site
As an Analyst/Consultant in the SAP S4 HANA Platforms within the Automotive industry, you will have the opportunity to collaborate with exceptional individuals, leverage the latest technology, and partner with leading companies across various sectors. With 2-6 years of experience, you will be based in Gurgaon, Mumbai, Bangalore, Chennai, Hyderabad, or Pune. At Accenture Strategy and Consulting, we offer an inclusive and collaborative environment where you can thrive as an outcome-oriented problem solver. Our Automotive Practice specializes in areas such as Digital Transformations, Sales & Operations Planning, SAP Transformation, Service Process Excellence, and Industry Analytics, among others. In this role, you will be a part of the Intelligent Functions team, supporting Platforms-driven business design and assessment across the SAP S4 HANA ERP landscape. Your responsibilities will include providing solutions for complex client challenges, engaging with clients to understand their requirements, creating innovative solution designs, and supporting business development activities. To excel in this role, you will need strong problem-solving and project management skills, effective presentation abilities, and the capacity to work in a dynamic environment. Your role will involve collaborating with key stakeholders, both onshore and onsite, and delivering high-quality solutions for global clients. This position requires 2-6 years of SAP S4 HANA MM/Ariba/FICO/PPDS/VMS/SPP/SD/PP/QM/eWM/IBP experience, with a mandatory background in SAP S/4 HANA implementation. Experience in working on large-scale transformation and implementation programs, as well as client-facing roles, is essential. Additionally, familiarity with the automotive vertical is highly desirable. As part of Accenture, you will have the opportunity to work on transformative projects with key clients, collaborate with industry experts, and receive personalized training to enhance your skills and capabilities. You will be part of a culture committed to equality and boundaryless collaboration, driving innovation and sustainable value for stakeholders worldwide.,
Posted 1 week ago
5.0 - 10.0 years
0 Lacs
kolkata, west bengal
On-site
Job Description: As a Senior Manager/Manager in the field of Engineering and R&D Digitization, you will be responsible for coordinating, organizing, and supporting the execution of transformations/improvements in PLM Programs for our clients. Your role will also involve building and growing the Engineering and R&D Digitization team. You should possess exceptional skills in areas such as Business Process Consulting and have a minimum of 5 years of relevant experience. An educational background in Engineering & MBA is preferred. Key responsibilities include leading Engineering and R&D Transformation Programs to drive Innovation and Process Enablement for clients, curating assets and offerings in PLM Enablement, Integrated BOM, Product & Engineering Master Data Management, and Digital Twin and Thread areas. You will be required to work closely with leadership to define and deliver in the areas of PLM Enablement, BOM Management, Master Data Management, and Digital Twin & Thread. To be successful in this role, you must have at least 10 years of experience in Business Process Consulting, problem definition, Architecture/Design/Detailing of Processes, and 7 years of experience in SAP PLM Packages with strong functional and implementation knowledge. Additionally, experience in Master/Material Data Management, Data Migration Tools, and solutions is preferred. You should be able to enable transformation in R&D by utilizing SAP PLM capabilities, creating business processes for Package/Product design, Bill of Material Management, Engineering Change Management, and other related areas. The ability to work in a Global Environment using an Onshore Offshore model, as well as sensitivity and skill at working with different cultures and styles, are essential for this role. Furthermore, you should have experience in Classification Migration, Master Data Cleansing, Engineering Master Data, and Configuration/solutions evaluation/Validation. Project Management Experience with strong communication and teamwork skills is required. Your role will also involve working with different cultures and styles, rapidly learning and applying new engineering technologies, and exposure to other PLM tools. Overall, this role requires a self-driven and seasoned individual who can lead complex PLM Solution Design across multiple industries, work in a rapidly changing environment, and effectively communicate data insights to others. If you possess a General Manager/owner mentality and are willing to work closely with the team to deliver results, we encourage you to apply for this exciting opportunity in the field of Engineering and R&D Digitization.,
Posted 2 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
Aligned to the strategic priorities of our clients, you are committed to activating human potential to drive enterprise transformation across industries. At Capability Network, you help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a part of the high-impact Talent & Organization / human potential team, you will help drive the following: Although no two days at Accenture are the same, as a Change Management Consultant in the T&O practice, a typical day might include: - Discovering stakeholders" challenges and expectations and defining a Change Management strategy to support business transformational change programs - Leveraging social and digital technologies in change management and communications - Assisting clients in developing their change capability and becoming more agile businesses - Co-creating solutions, conducting user review sessions, and running stakeholder agreement meetings - Conducting a Change Management Impact Analysis and developing treatment plans - Implementing strategies that prepare an organization to put new business processes into practice - Supporting Change Measurement activities via a Change Readiness tool - Working with the HR Transformation team to implement HR Systems such as Success Factors and Workday - Working across a dynamic, international team where English is the common language - Collaborating with the best and brightest minds in the industry - Coaching and mentoring junior team members - Contributing to practice-building efforts such as recruiting, training, and attending community events - Traveling globally to work with prestigious clients and deliver large-scale transformational change Roles & Responsibilities: - MBA/Masters degree - 4 to 8 years of experience in change management-related programs (stakeholder assessment, change impact analysis, organization design, digital communication and engagement, training support and business readiness) - Techno-functional experience in the successful delivery of HCM Systems implementation (SaaS, Workday, SuccessFactors, Oracle Peoplesoft, Taleo) or other cloud solutions is a plus - Ability to articulate the business value of recommendations/plans/strategies - Ability to interpret data, work with analytic models and advanced technologies and digital tools (e.g. cloud HR, behavior change packages, immersive learning) - Ability to effectively manage stakeholders in a multi-cultural and global environment - Experience of working on Digital transformations, RPA implementations, Shared Service setups, and cloud-based implementations will be a bonus - Foreign language capabilities (e.g. Arabic, Japanese, French) will be an added advantage Professional & Technical Skills: - MBA/Masters degree - 4 to 8 years of experience in change management-related programs (stakeholder assessment, change impact analysis, organization design, digital communication and engagement, training support and business readiness) - Techno-functional experience in the successful delivery of HCM Systems implementation (SaaS, Workday, SuccessFactors, Oracle Peoplesoft, Taleo) or other cloud solutions is a plus - Ability to articulate the business value of recommendations/plans/strategies Additional Information: - An opportunity to work on transformative projects with key G2000 clients - Potential to Co-create with leaders in strategy, industry experts, enterprise function practitioners and, business intelligence professionals to shape and recommend innovative solutions that leverage emerging technologies. - Ability to embed responsible business into everything from how you service your clients to how you operate as a responsible professional. - Personalized training modules to develop your strategy & consulting acumen to grow your skills, industry knowledge, and capabilities - Opportunity to thrive in a culture that is committed to accelerate equality for all. Engage in boundaryless collaboration across the entire organization.,
Posted 2 weeks ago
7.0 - 15.0 years
0 Lacs
karnataka
On-site
As an SAP S4 HANA Platforms Industrial professional at Accenture Strategy and Consulting, you will have the opportunity to work on transformative projects with key G2000 clients and solve complex problems using your expertise in SAP S4 HANA. You will be part of the Intelligent Functions team, supporting Platforms-driven business design and assessment, providing solutions for client problems, and driving SAP transformations throughout the project lifecycle. Your role will involve engaging with clients, creating innovative solution designs, supporting business development activities, and integrating with different ERP Solutions including SAP. To excel in this role, you will need strong problem-solving skills, project management abilities, effective presentation and public speaking skills, and the ability to work in a rapidly changing environment. You should also possess excellent communication and interpersonal skills, analytical capabilities, and cross-cultural competence to thrive in a dynamic environment. Your responsibilities will include working with key stakeholders, running projects independently, and bringing clarity to complex issues through data-driven insights. The ideal candidate for this position should have an MBA from Tier 1 or 2 business school, along with 7-15 years of experience in SAP S4 HANA MM/SD/PP/QM/eWM/IBP. You should have prior experience in working on large-scale transformation and implementation delivery programs for global clients, as well as experience as an end-to-end SAP Solution/Functional Architect for RFP requests. Experience in industrial verticals is highly desirable, and proven success in client-facing roles is a plus. By joining Accenture Strategy and Consulting, you will have the opportunity to co-create with industry experts, enterprise function practitioners, and business intelligence professionals to shape innovative solutions leveraging emerging technologies. You will receive personalized training modules to develop your strategy and consulting acumen, grow your skills and industry knowledge, and thrive in a culture committed to accelerating equality for all. If you are passionate about making a difference and driving change, Accenture is the place for you to unleash your potential and contribute to improving the way the world works and lives. Accenture is a leading global professional services company that provides services and solutions in strategy, consulting, digital, technology, and operations. With a presence in more than 120 countries and a diverse workforce of 569,000 people, Accenture drives innovation to create sustainable value for stakeholders. If you are ready to be part of a team that values ideas, ingenuity, and the passion to make a difference, Accenture welcomes you to join their team and be at the heart of every great change.,
Posted 3 weeks ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an Analyst/Consultant specializing in SAP S4 HANA Platforms in the Automotive industry, you will have the opportunity to collaborate with exceptional individuals, utilize cutting-edge technologies, and partner with leading companies across various sectors. Accenture Strategy and Consulting is the ideal environment for outcome-oriented problem solvers like yourself, where you can engage in transformative strategies for global clients within an inclusive and collaborative setting. The Automotive Practice at Accenture offers a diverse range of expertise in areas such as Digital Transformations, Sales & Operations Planning, SAP Transformation, Service Process Excellence, Connected Vehicles, Process Automation & Digitization, and Industry Analytics. As a part of this team, you will play a crucial role in driving innovation and delivering solutions to complex client challenges across the SAP S4 HANA ERP landscape. Key responsibilities will include: - Collaborating as part of the Intelligent Functions team to support Platforms-driven business design and assessment - Providing subject matter expertise throughout the project lifecycle, with a focus on SAP market trends and technologies - Serving as a lead SAP Functional Solution Architect and contributing to end-to-end proposal requests - Engaging with clients to understand their needs, define solutions, and develop implementation roadmaps - Creating innovative solution designs that leverage Accenture's service offerings - Supporting business development activities by shaping solution plans and delivery approaches for SAP transformations - Ensuring seamless integration with various ERP solutions, including SAP, and conducting proof of concepts as needed To excel in this role, you will need to demonstrate: - Strong problem-solving skills to identify and resolve issues effectively - Proficiency in project management and the ability to lead projects independently - Excellent presentation and public speaking abilities - Adaptability in a fast-paced environment that values continuous innovation - Strong teamwork and collaboration skills within a global organization - Analytical capabilities to address complex challenges and derive data-driven insights - Outstanding communication and interpersonal skills - Cross-cultural competence and the ability to thrive in a dynamic setting - Experience working with key stakeholders both onshore and onsite This position requires 2-6 years of experience in SAP S4 HANA MM/Ariba/FICO/PPDS/VMS/SPP/SD/PP/QM/eWM/IBP, with a focus on SAP delivery engagements. Prior experience in SAP S/4 HANA implementation and automotive verticals is highly desirable, along with a track record of success in client-facing roles. At Accenture, you will have the opportunity to collaborate on transformative projects with top G2000 clients, co-create innovative solutions with industry experts, develop your skills through personalized training modules, and contribute to a culture committed to equality and boundaryless collaboration. Join us and be a part of a team that drives innovation to improve the way the world works and lives. Learn more about Accenture and our Strategy & Consulting services at www.accenture.com. If you are passionate about driving change and making a difference, we welcome you to embark on this exciting journey with us.,
Posted 3 weeks ago
4.0 - 8.0 years
0 Lacs
karnataka
On-site
The Change Management Manager role at Accenture involves driving strategic initiatives, managing business transformations, and leveraging industry expertise to create value-driven solutions. You will provide strategic advisory services, conduct market research, and develop data-driven recommendations to enhance business performance. Aligned with the strategic priorities of clients, the role focuses on activating human potential to drive enterprise transformation across industries. As part of the Talent & Organization team, you will help clients navigate disruption, accelerate growth, and create value while staying agile in an ever-changing business environment. As a Change Management Consultant in the T&O practice, a typical day might include discovering stakeholders" challenges, defining a Change Management strategy, leveraging social and digital technologies, assisting clients in developing change capability, co-creating solutions, conducting user review sessions, and running stakeholder agreement meetings. You will also conduct Change Management Impact Analysis, develop treatment plans, implement strategies for new business processes, support Change Measurement activities, and collaborate with the HR Transformation team to implement HR Systems. To excel in this role, you should have an MBA/Masters degree with 4 to 8 years of experience in change management-related programs. Techno-functional experience in HCM Systems implementation is a plus. You should be able to articulate business value, interpret data, work with analytic models and advanced technologies, and effectively manage stakeholders in a multi-cultural environment. Experience in Digital transformations, RPA implementations, Shared Service setups, and cloud-based implementations will be beneficial. Foreign language capabilities such as Arabic, Japanese, or French will be an added advantage. Professional & Technical Skills required include relevant domain experience, strong analytical, problem-solving, and communication skills, and the ability to work in a fast-paced, dynamic environment. This role offers the opportunity to work on innovative projects, career growth, and leadership exposure at Accenture.,
Posted 3 weeks ago
8.0 - 12.0 years
0 Lacs
karnataka
On-site
As a Consultant in the Warranty, Aftersales & Service Automotive practice at Accenture, you will have the opportunity to collaborate with exceptional individuals, utilize cutting-edge technology, and partner with leading companies in various industries. If you are a problem solver who thrives on tackling challenges, contributing to transformational strategies for global clients, and engaging in a collaborative and inclusive environment, Accenture Strategy and Consulting is the ideal place for you to explore boundless possibilities. The GN Automotive Practice specializes in delivering Digital Transformations, Sales & Operations Planning, Platform Transformation, Spare Parts & Warranty Management, Service Process Excellence, Connected Vehicles, Dealer Performance Management, Process Automation & Digitization, Software Enablement, Zero Based Spend & Spend Analysis, Peer Benchmarking, Value Architecture, Process Improvement, IoT, and Industry Analytics. By being a part of this team, you will play a crucial role in: - Leveraging industry expertise, resources, and talents to provide sustainable long-term solutions. - Collaborating with customer stakeholders to conduct in-depth data analysis, generate reports, and effectively communicate insights. - Coordinating end-to-end project management (PMO) and ensuring successful project completion within budget constraints. - Managing Digital Request for Proposals (RFPs), Request for Information (RFIs), and Request for Quote (RFQs), as well as overseeing Pre-sales activities. - Developing customer deliverables and commercial propositions, including deal structuring, response management, and bid management. - Driving thought leadership initiatives, managing client visits, nurturing partner/analyst relationships, and staying abreast of digital trends. - Conducting research, gathering data on industry/market trends, competitors, and consolidating information into actionable items, reports, and presentations. - Producing high-quality Go-To-Market (GTM) strategies, Point of Views (POV), and client presentations. To excel in this role, you should possess: - Strong problem-solving skills to identify, escalate, track, and resolve issues promptly. - Proficiency in project management and the ability to independently lead projects. - Effective presentation and public speaking abilities. - Adaptability to thrive in a fast-paced environment that values continuous innovation. - Aptitude for collaborating with diverse teams within a global organization. - Analytical prowess to bring clarity to complex issues and derive data-driven insights. - Excellent communication, interpersonal, and cross-cultural skills. - Experience in managing key stakeholders both onshore and onsite. At Accenture, you will have the opportunity to engage in transformative projects with top G2000 clients, collaborate with industry leaders and experts, and develop innovative solutions leveraging emerging technologies. The organization is committed to fostering a culture of equality and offers personalized training modules to enhance your strategy and consulting acumen, expand your industry knowledge, and sharpen your capabilities. Join us in shaping a future where responsible business practices drive client service and professional conduct, and enjoy the benefits of boundaryless collaboration across the organization. Accenture is a global professional services company known for providing a wide range of solutions in strategy, consulting, digital, technology, and operations. With a workforce of over 569,000 employees across 120 countries, Accenture is dedicated to driving innovation and improving the way the world operates. Accenture Strategy focuses on guiding clients toward future value and growth by combining business insights with technological advancements. By joining Accenture, you will become part of a team that is at the forefront of digital transformation and is committed to helping clients navigate the evolving landscape of business and technology. If you hold an MBA from a Tier 1 or 2 business school, possess 8-12 years of progressive experience in Consulting firms/OEMs within the Automotive domain, and have expertise in areas such as Aftersales (Customer Service), Dealerships, Warranty, and Spare Parts, then this role is tailored for you. Your prior experience in Warranty Operations, Aftersales, and Service, along with your proficiency in program management and hands-on knowledge of web content management and marketing analytics tools, will be invaluable assets in this position. Your ability to provide insightful recommendations based on robust analysis, identify growth opportunities, and work autonomously will be key to your success in this role.,
Posted 1 month ago
2.0 - 6.0 years
0 Lacs
karnataka
On-site
As an Analyst/Consultant in the SAP S4 HANA Platforms Automotive practice at Accenture, you will have the opportunity to tackle our clients" most challenging problems alongside a team of exceptional individuals, utilizing the latest technologies and collaborating with leading companies across various industries. If you are a problem solver who thrives on delivering outcomes and enjoys strategizing transformation solutions for global clients within an inclusive and collaborative environment, then Accenture Strategy and Consulting is the ideal place for you to explore boundless possibilities. Within the CN Automotive Practice, you will be immersed in a wide range of expertise including Digital Transformations, Sales & Operations Planning, SAP Transformation, Spare Parts & Warranty Management, Connected Vehicles, and more. Your role will involve driving initiatives such as supporting Platforms-driven business design, providing solutions across the SAP S4 HANA ERP landscape, leading as an SAP Functional Solution Architect, engaging with clients to understand their needs, and creating innovative solution designs that capitalize on our extensive service offerings. To excel in this role, you will need strong problem-solving skills, project management capabilities, effective presentation and public speaking abilities, adaptability in a fast-paced environment, teamwork skills, analytical acumen, excellent communication and interpersonal competencies, cross-cultural proficiency, and the capacity to engage with key stakeholders both onshore and onsite. Requirements for this position include an MBA from Tier 1 or Tier 2 business school, 2-6 years of experience in SAP S4 HANA MM/ Ariba/ FICO/ PPDS/ VMS/ SPP/ SD/PP/QM/ eWM/ IBP, prior involvement in large-scale transformation and implementation delivery programs, experience as an end-to-end SAP Solution/ Functional Architect, familiarity with automotive verticals, and a track record of success in client-facing roles. Working with Accenture will offer you the chance to collaborate on transformative projects with top G2000 clients, engage in innovative solution development, receive personalized training modules to enhance your skills, contribute to a culture committed to equality and boundaryless collaboration, and be part of a global professional services company dedicated to driving innovation and creating sustainable value for stakeholders.,
Posted 1 month ago
5.0 - 15.0 years
0 Lacs
hyderabad, telangana
On-site
Do you have the drive to achieve extraordinary profitable growth and brand positioning, while fostering an exceptional Omnichannel customer experience and leading a people movement To be successful in this role, we seek an individual with a robust commercial background and a keen interest in commerciality, capable of maximizing the potential of our Remote Customer Meeting Point. You should possess 10-15+ years of experience with an MBA or PG in Administration, Operations, or Service excellence, along with a minimum of 5 years in a senior leadership position overseeing large-scale BPO, contact centers, or Service delivery teams. Preferred backgrounds include experience in BPOs, airlines, banking, or ecommerce. Familiarity with CRM tools and AI would be advantageous. As a role model of the IKEA culture & values, you should have a passion for driving business growth through people development. Collaboration within your organization and across different parts of IKEA is crucial. An entrepreneurial spirit, a willingness to take calculated risks, and a drive to exceed goals are essential qualities. Leading organizational and digital transformations, crisis management, high customer centricity, effective communication, strategic thinking, and a balance between deliverables and nurturing the IKEA culture are key attributes we are looking for in this role. Your responsibilities will involve driving Omnichannel profitable growth and brand positioning, enhancing sales, and ensuring an excellent customer experience in an omni-channel environment. You will work with your team to enhance remote customer meetings through innovative tools and approaches, as well as by introducing new digital self-service tools to simplify customer interactions. Additionally, you will be responsible for ensuring high-quality execution of all People processes to have skilled and engaged co-workers, aiming to be the best employer in your market. Embracing the omni-channel transformation as a digital ambassador, building networks with relevant stakeholders, and representing the IKEA market locally, nationally, and globally are also part of your role. Leading and developing the RCMP Management Team to achieve IKEA's goals and standards, fostering innovation, driving transformation, cultivating a performance culture, and ensuring an efficient and profitable operation in line with the IKEA Concept will be crucial for success in this role. Some specific key tasks include enabling omnichannel retailing by establishing and integrating a highly centralized RCMP to drive strategic profitable growth, setting the strategy and development of the RCMP, promoting a customer-centric mindset, and ensuring efficient and effective RCMP organization aligned with broader Ingka goals. At IKEA, Customer Relations is focused on building and maintaining long-lasting customer relationships in a multichannel retail environment. The team's goal is to create a positive and joyful experience for all IKEA visitors and customers through services, feedback gathering, and customer interactions, all while being genuinely passionate about people.,
Posted 1 month ago
0.0 - 4.0 years
0 Lacs
patna, bihar
On-site
You will be responsible for creating, scheduling, and optimizing email campaigns as an intern at our company. Your day-to-day tasks will include segmenting audiences, personalizing email content, analyzing campaign performance, and recommending improvements. It is essential to ensure compliance with email marketing best practices and regulations to achieve successful outcomes. Our company, Gravity, operates a commerce platform similar to Shopify and is a product company with a global presence. With offices in the USA, UAE, and India, we excel not only in our core product but also in providing top-notch IT consulting services. We are dedicated to driving digital transformations and facilitating exponential growth for our clients. Emphasizing the significance of technology and design in creating impactful digital experiences, Gravity stands out in the IT consulting industry. With a highly skilled team of professionals and a client-centric approach, we continue to lead the way in delivering innovative solutions across various industries.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
pune, maharashtra
On-site
At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. We're counting on your unique voice and perspective to help EY become even better. Join us and build an exceptional experience for yourself and contribute to creating a better working world for all. As a Manager in Risk Consulting - Protect Tech, specifically focusing on IT Risk Emerging Tech or Cloud, you will have the opportunity to embark on your next adventure. Are you a tech-savvy professional with a risk mindset passionate about leveraging people, technology, and innovation to build a better working world Our dynamic Risk Consulting - Technology Risk team offers an incredible opportunity for you to make a real impact in our rapidly evolving world. You will work in areas such as IT Risk Management, IT SOX, IT Regulatory Compliance, IT Audits, and IT and Digital Transformations, including ERP, Emerging Tech, and Cloud transformations. By enabling technology to better manage risk, you will collaborate with industry leaders to help transform businesses and address complex challenges with our clients. In this client-facing role within a rapidly growing practice, you will build relationships with key stakeholders, including management executives of globally recognized brands. This role provides a platform to deepen your understanding of complex business transactions, recommend solutions to pressing business challenges, and process inefficiencies. You will collaborate with our global professionals in multidisciplinary engagements to assist major global clients in transforming and sustaining business performance. Leveraging emerging technologies like AI and ML, you will develop and enhance new solutions, actively contributing to building multiple tools and assets for efficient and effective client delivery. By connecting with our market-leading global network, you will gain the experience necessary to excel as an IT Risk Advisor. Key responsibilities include supervising delivery, providing technical and project leadership to team members, building client relationships, delivering quality client services, and driving high-value work products within expected timeframes and budgets. You will monitor progress, manage risks, and ensure key stakeholders are informed about progress and expected outcomes. Additionally, you will understand clients" challenges and industry-related issues, participate in go-to-market activities, create proposals, respond to RFPs, and identify opportunities for cross-selling to current clients. You will travel to client locations for meetings, workshops, and knowledge-sharing sessions, jointly lead global account relationships, manage engagement deliveries, ensure quality, and drive the growth agenda on accounts. As a Manager, you will also manage a team of Seniors and Staff across geographies, foster an innovative and inclusive team-oriented work environment, and play an active role in counselling and mentoring junior consultants within the firm. To qualify for this role, you must have a bachelor's or master's degree and approximately 5-7 years of related work experience, with at least 3-4 years of experience in IT Risk Management focusing on Emerging Tech and Cloud. You should possess knowledge of strategic, IT, and business risks, control gaps, IT regulatory compliances, information security frameworks, IT general controls, IT application controls, business process controls, and risks during Digital Transformations and Cloud migrations. Your exposure to working in client-facing roles, collaborating with cross-functional teams, and strong communication, documentation, and report writing skills are essential. Relevant industry certifications such as CISA, CISM, CISSP, or CCSK are desirable. EY is dedicated to building a better working world by creating long-term value for clients, people, and society while fostering trust in the capital markets. Our diverse teams across over 150 countries leverage data and technology to provide trust through assurance, help clients grow, transform, and operate across various service lines. Join us in asking better questions to find new answers for the complex issues facing our world today.,
Posted 1 month ago
8.0 - 10.0 years
10 - 12 Lacs
Mumbai, Hyderabad, Bengaluru
Work from Office
Your role In this role you will play a key role in Lead PLM implementation projects, ensuring alignment with business objectives and technical requirements & provide hands-on expertise in migrating and mapping in-house applications to the PLM platform. Perform process mapping from PLM and non-PLM systems, ensuring seamless integration and alignment with organizational goals & act as a bridge between business users and technical teams, facilitating clear communication and mutual understanding. Drive Modularization and/or Product Configuration initiatives with new business and IT stakeholders and need to be well versed in Agile and managed Product Owner/Scrum responsibilities Your Profile 8-10 years of strong functional knowledge of associated modules and workflows of at least one Product Lifecycle Management suite with an understanding of PLM architecture and/or data models and project management would be an advantage Strong understanding of product lifecycle engineering processes and workflows such as EBOM MBOM transformation & able to map PLM functional capabilities and link with business processes such as Bill of Material Management, Item/Part Management, R&D Product Design Management, Engineering Change Management, Quality & Compliance Management or Supplier integration. In-depth understanding of Product Data Management and able to drive Product Journey with capabilities in defining PLM Roadmap, Process Design, Value Realization and PLM Maturity Assessment areas with experience eliciting high-level business requirements, documentation of user stories, performing fit gap analysis of requirement vs OOTB functionalities & in creating detailed functional specifications and other documentation, such as requirement traceability matrices, work-flow diagrams and use-cases. Skilled in Process Excellence, Data Management, Digital Transformations and shaping end to end Engineering Transformations. Familiar with process design and modelling with use of tools such as Visio or ARIS with an understanding and application in Digital Twin solutions. Strong understanding of Engineering IT systems and aspects of PLM integration with enterprise applications (ERP/ MES etc. ) with analytical and quantitative skills and the ability to use hard data and metrics to back up assumptions and develop business cases & ability to work in a rapidly changing environment where continuous innovation is desired. What you will love about working here We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance. At the heart of our mission is your career growth. Our array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities. Equip yourself with valuable certifications in the latest technologies such as Generative AI. Location - Bengaluru,Mumbai,,Hyderabad,Chennai,Pune
Posted 1 month ago
10.0 - 15.0 years
15 - 22 Lacs
Mumbai, Pune, Bengaluru
Work from Office
S&C Global Network - Strategy - MC - Industry X - Digital Engineering R&D - Consultant Management Level:07 - Manager Location:Bangalore/ Gurgaon/Pune/Mumbai Must have skills:Business Process Consulting Additional Skills: Problem definition, Architecture, Design, R&D, Innovation mgmt., PLM, BOM, Digital Twin and Thread space, Process Excellence, Digital Transformations, SAP PLM Packages (PDM functional knowledge and configuration, PPM, Master Data, EBOM, PS) with strong functional and implementation knowledge Job Summary : Looking for Self-Driven and Seasoned Senior Manager/Manager with exceptional skills in coordinating, organizing and supporting execution of transformations/improvements in PLM Programs for our clients and to build and grow Engineering and R&D Digitization team.As Senior Manager/Manager in Engineering and R&D Digitization, will need to work closely with leadership to define and deliver in the areas of PLM Enablement, BOM Management, Master Data Management and Digital Twin & Thread Roles & Responsibilities: Key responsibilities include: Lead Engineering and R&D Transformation Programs to drive Innovation and Process Enablement for the Clients Lead and Curate relevent assets, offering in PLM Enablement, Integrated BOM, Product & Engineering Master Data Management and Digital Twin and Thread areas and develop and execute Go To Market for the same along with Leadership In-depth understanding of Product Data Management and able to drive Product Journey with capabilities in defining PLM Roadmap, Process Design, Value Realization and PLM Maturity Assessment areas Experience in Master/Material Data Management and Data Migration Tools and solutions that meet our clients needs in innovative ways. Enabling transformation in R&D utilizing the SAP PLM capabilities by creating business processes for Package/Product design, Bill of Material Management, Engineering Change Management, Product Research, Simulations, Prototyping, Product Testing (qualitative & quantitative) and supplier integration. Professional & Technical Skills: At least 10 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes At least 7 years of experience in SAP PLM Packages (PDM functional knowledge and configuration, PPM, Master Data, EBOM, PS) with strong functional and implementation knowledge as well as general Project Management and Customer Management skills. At least 6 years of industry experience with SAP PLM package implementations which includes strong knowledge in configuration, Agile architecture and all its components. Experience in Classification Migration, Master Data Cleansing and Engineering Master Data experience is preferred. At least 5 years of experience in Configuration/solutions evaluation/ Validation and deployment Project Management Experience with strong communication and teamwork skills Ability to work in Global Environment using Onshore Offshore model Sensitivity and skill at working with different cultures and styles Rapidly learn and apply new engineering technologies and exposure to other PLM tools Additional Information: Experience of working in PLM, BOM, Master Data Management and Digital Twin and Thread space Expert in SAP PLM, Process Excellence, Data Governance, Digital Transformations and shaping end to end Engineering Transformations Concrete experience leading complex PLM Solution Design across multiple industries Ability to work in a rapidly changing environment where continuous innovation is desired. Analytical and quantitative skills and the ability to use hard data and metrics to back up assumptions and develop business cases. Ability to clearly communicate these data insights to others. General Manager / owner mentality, work closely with Team to deliver At least 6 years of industry experience with SAP PLM package implementations which includes strong knowledge in configuration, Agile architecture and all its components. Experience in Classification Migration, Master Data Cleansing and Engineering Master Data experience is preferred. At least 5 years of experience in Configuration/solutions evaluation/ Validation and deployment Project Management Experience with strong communication and teamwork skills Ability to work in Global Environment using Onshore Offshore model Sensitivity and skill at working with different cultures and styles Rapidly learn and apply new engineering technologies and exposure to other PLM tools Qualification Experience:Minimum 5 years of experience is required Educational Qualification:Engineering & MBA Preferred
Posted 2 months ago
5 - 10 years
7 - 12 Lacs
Hyderabad
Work from Office
Job Title - MC - Industry X Digital Engineering R&D + Level (Manager) + Entity (S&C Global Network) Management Level:07 - Manager Location:Bangalore/ Gurgaon/Pune/Mumbai Must have skills:Business Process Consulting Additional Skills: Problem definition, Architecture, Design, R&D, Innovation mgmt., PLM, BOM, Digital Twin and Thread space, Process Excellence, Digital Transformations, SAP PLM Packages (PDM functional knowledge and configuration, PPM, Master Data, EBOM, PS) with strong functional and implementation knowledge Job Summary :Looking for Self-Driven and Seasoned Senior Manager/Manager with exceptional skills in coordinating, organizing and supporting execution of transformations/improvements in PLM Programs for our clients and to build and grow Engineering and R&D Digitization team.As Senior Manager/Manager in Engineering and R&D Digitization, will need to work closely with leadership to define and deliver in the areas of PLM Enablement, BOM Management, Master Data Management and Digital Twin & Thread Roles & Responsibilities: Key responsibilities include: Lead Engineering and R&D Transformation Programs to drive Innovation and Process Enablement for the Clients Lead and Curate relevent assets, offering in PLM Enablement, Integrated BOM, Product & Engineering Master Data Management and Digital Twin and Thread areas and develop and execute Go To Market for the same along with Leadership In-depth understanding of Product Data Management and able to drive Product Journey with capabilities in defining PLM Roadmap, Process Design, Value Realization and PLM Maturity Assessment areas Experience in Master/Material Data Management and Data Migration Tools and solutions that meet our clients' needs in innovative ways. Enabling transformation in R&D utilizing the SAP PLM capabilities by creating business processes for Package/Product design, Bill of Material Management, Engineering Change Management, Product Research, Simulations, Prototyping, Product Testing (qualitative & quantitative) and supplier integration. Professional & Technical Skills: At least 10 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes At least 7 years of experience in SAP PLM Packages (PDM functional knowledge and configuration, PPM, Master Data, EBOM, PS) with strong functional and implementation knowledge as well as general Project Management and Customer Management skills. At least 6 years of industry experience with SAP PLM package implementations which includes strong knowledge in configuration, Agile architecture and all its components. Experience in Classification Migration, Master Data Cleansing and Engineering Master Data experience is preferred. At least 5 years of experience in Configuration/solutions evaluation/ Validation and deployment Project Management Experience with strong communication and teamwork skills Ability to work in Global Environment using Onshore Offshore model Sensitivity and skill at working with different cultures and styles Rapidly learn and apply new engineering technologies and exposure to other PLM tools Additional Information: Experience of working in PLM, BOM, Master Data Management and Digital Twin and Thread space Expert in SAP PLM, Process Excellence, Data Governance, Digital Transformations and shaping end to end Engineering Transformations Concrete experience leading complex PLM Solution Design across multiple industries Ability to work in a rapidly changing environment where continuous innovation is desired. Analytical and quantitative skills and the ability to use hard data and metrics to back up assumptions and develop business cases. Ability to clearly communicate these data insights to others. General Manager / owner mentality, work closely with Team to deliver At least 6 years of industry experience with SAP PLM package implementations which includes strong knowledge in configuration, Agile architecture and all its components. Experience in Classification Migration, Master Data Cleansing and Engineering Master Data experience is preferred. At least 5 years of experience in Configuration/solutions evaluation/ Validation and deployment Project Management Experience with strong communication and teamwork skills Ability to work in Global Environment using Onshore Offshore model Sensitivity and skill at working with different cultures and styles Rapidly learn and apply new engineering technologies and exposure to other PLM tools Qualification Experience:Minimum 5 years of experience is requiredEducational Qualification:Engineering & MBA Preferred
Posted 3 months ago
3 - 8 years
40 - 50 Lacs
Noida
Work from Office
About the role: We are seeking an experienced Customer Success Director to lead the end-to-end customer engagement process- particularly during deployment and post-deployment of Ripiks products. You will serve as the primary point of contact for assigned customers, ensuring a seamless transition from implementation to sustained value realization. Roles & Responsibilities: Drive deployment & post-deployment activities of Ripiks products, ensuring timely delivery and smooth adoption. Liase between Ripik's internal product team & customers. Be the face of Ripik for assigned customers. Serve as a senior escalation point for complex technical issues, working cross-functionally to drive resolution. Drive problem-solving and solution delivery to ensure customer needs are met and exceeded. Communicate regularly with clients to troubleshoot issues. Required Skills, Competencies & Experience: Must have 3+ years of total experience in Consulting. B.tech in Core engineering is mandatory. Strong Problem solving skills & maturity to handle complex situations. Experience of driving digital/ AI transformations is mandatory. Ability to develop healthy customer relationships, enhance customer training, and improve product usability. What can you expect? Ability to shape the future of manufacturing by leveraging best-in-class AI and software; we are a unique organization with niche skill set that you would also develop while working with us World class work culture, coaching and development Mentoring from highly experienced leadership from world class companies (refer to Ripik.AI website for details) International exposure
Posted 3 months ago
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