Digital Project Manager

Role: Digital Project Manager

Location: Mumbai, Maharashtra (Hybrid working until further notice)

A little bit about the role:

The Digital Project Manager will be part of a global team to help deliver website, email and push content across multiple languages. The Digital Project Manager is accountable for content delivery and site publication. You will liaise with client's team to accurately plan, produce, and deliver the content across multiple channels (AEM, Push, email). You will be joining and managing a small team to deliver localized online content for a global brand. You will be briefing for a team of web content managers to fulfil client's objectives set out in the commercial plans. Provide status reports to your campaign manager every day and manage your own time on the job. Excellent communication and attention to detail is required in order to deliver to the highest standards.

Responsibilities:

• Managing digital projects across different sized accounts; from initial brief to final delivery. Managing your team to deliver a wide range of deliverables from email marketing to website content
• Strive to follow and implement the best practice production process within Oliver+
• Plan and schedule projects efficiently therefore ensuring the optimum use of company resources.
• Communicate project status both internally and externally according to agreed account process.
• Produce estimates and timelines and measure progress of projects against those throughout the workflow.
• Be financially conscientious when managing the delivery of a project ensuring all relevant parties are aware of financial implications of delays, additional amends and re-briefs.
• Be able to verify the qualitative and quantitative output of a project against the project objectives.
• Act as the first line of contact and digital expert for the Client and Campaign Partners in the life cycle of a digital project.
• Develop and maintain strong client relationships through clear communication and by building up trust between yourself and the client contacts.
• Be pro-active and therefore anticipate and rectify issues at project outset before they become a problem. Identify, manage, and mitigate against project risks at all times.
• Support the business to develop technical excellence within Oliver+ client and internally in the department.
• Provide highlight reports detailing project status against the project objectives and commercial targets.
• Work collaboratively, motivate and encourage the closest and wider teams ensuring all team members remain focused on delivering the best work possible and feel supported in doing so.
• Be a valued team member and enjoy working with people from different disciplines within Oliver+
• Ensure administration tasks are maintained to the same high standard as the rest of your work.
• Ensure your individual and team time keeping is accurate and allocated in MPC. This assists head office with measuring profitability on an individual job basis.

What you need to be great in this role:

• Attention to detail
• 3+ years' experience managing digital projects from initial briefing to delivery.
• Competent user of Microsoft Office software including Word, Excel, PowerPoint
• Experience in Site Content Publishing and Creation
• Good understanding of CMS and Emailers.
• Handson experience working on PM tools like JIRA, Terllo, etc
• Good understanding of project finances – estimating, timings, costs and invoicing.