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Amazon
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Digital Content Associate, Audible

Digital Content Associate, Audible

1 - 6 years

|

3 - 8 Lacs

Posted:6 hours ago| Platform:

Apply

Skills Required

service level quality standards usage digital content content associate programming radio ms office operations recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

Understand and adhere to standard operating procedure.
-Analyze, and identify the issues in the audio content.
-Understand the issue and make best use of the available resources/tools to resolve/fix it.
-Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standard.
-Communicate with internal and external stakeholders.
-Adhere to the Service level agreement, and average handle time set for the processes.
-Meet predetermined and assigned productivity targets and quality standards.
The individual is required to make judgment based decisions based on the observations and procedures.

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