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TVS Electronics
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Desktop Support Engineer

Desktop Support Engineer

TVS Electronics

2 - 3 years

2 Lacs

tiruchchirāppalli

Posted:3 days ago| Platform: GlassDoor logo

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Skills Required

support installation configuration troubleshooting tcp ip dhcp vpn wan networking resolve network virtualization vmware citrix management video communication encryption symantec pgp

Work Mode

On-site

Job Type

Full Time

Job Description

Job Role : Desktop support engineer

Experience Required : 2-3 years
Location : Trichy, Pudukottai, Tamil Nadu

NOTE: Immediate joiners are preferred!

What you’ll be doing?

Expert level understanding of Windows (all versions), including installation, configuration, troubleshooting, and advanced system administration.

Comprehensive knowledge of desktop and laptop hardware, peripherals (printers, scanners, etc.), this includes advanced troubleshooting, repair, and component replacement. Also be familiar with BIOS/UEFI.

In depth understanding of TCP/IP, DNS, DHCP, VPN, LAN/WAN, and wireless networking. Ability to diagnose and resolve complex network connectivity issues.

Experience with virtualization platforms (VMware, Citrix) for desktop management and troubleshooting.

Knowledge in MS Office outlook, MS teams configuration and troubleshooting’s.

Support the roll-out of new applications

Respond to technical support calls from other staff members or clients and communicate how to resolve issues

Expertise in troubleshooting and supporting video conferencing hardware and software.

Good communication skills, with the ability to explain complex technical issues clearly and concisely to non-technical VIP users.

Good knowledge in networking devices Configuration (Switches, Routers)

Knowledge in Hard disk encryption tools like Bit Locker and other encryption application (Ex: Symantec PGP etc.)

Interested cadidates can apply to the job post directly, or can refer your friends / colleagues.

Job Type: Full-time

Pay: ₹18,000.00 - ₹20,000.00 per month

Experience:

Desktop Support - L1 / L2: 2 years (Required)

Work Location: In person

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