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Gravia Technologies
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Desktop support Engineer

Desktop support Engineer

Gravia Technologies

2 - 6 years

3 Lacs

noida

Posted:None| Platform:

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Skills Required

office 365 configuration troubleshooting trouble shooting windows 11 os software installation itil hardware installation

Work Mode

Work from Office

Job Type

Full Time

Job Description

Qualification - Any Graduate.(Mandatory)
Experience - Min 2 Yrs Exp post qualification(Mandatory)Notice Period : Immediate JoinerJob Description / Skillset Requirements for End User Support:Hardware and Software Installation, Diagnostics, Trouble Shooting of Laptops/Desktops.Experience of Windows 10 / Windows 11 OS Installation and Troubleshooting.Office 365 configuration and troubleshootingVPN / Anti Virus Etc.,Any ticketing tool usage experience, Video Conference(VC) Room Support andTroubleshooting.Should be having good exposure on ITIL processes .(Incident/Service Request)SLA awareness and his Types.Very Good Verbal and Written Communication Skills.Candidates should be comfortable for 6 Days workingNo Transport and Food will be provided by the CompanyRemote support as well as Physical Support.

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Desktop support Engineer