14 Database Upgrades Jobs

You are an experienced Infra. Technology Specialist with 7 to 11 years of experience, skilled in PostgreSQL and Oracle Golden Gate. In this hybrid role, you will manage and optimize database infrastructure for high availability and performance. Your responsibilities include overseeing installation, configuration, and maintenance of databases, ensuring security, reliability, and optimal performance, monitoring performance, developing backup and recovery strategies, collaborating with development teams, providing technical support, creating documentation, managing replication and data integration, conducting audits, planning upgrades and migrations, automating tasks, staying updated with technologies, and participating in on-call rotation. You should possess expertise in PostgreSQL and Oracle Golden Gate, understanding of security and performance tuning, experience in backup and recovery strategies, proficiency in replication and data integration, troubleshooting skills, communication and collaboration abilities, independence and teamwork capabilities, commitment to learning and development, successful track record in managing upgrades and migrations, familiarity with automation tools and scripting languages, knowledge of industry standards and compliance, clear documentation skills, and a proactive approach to issue resolution. The certifications required for this role are Certified PostgreSQL DBA and Oracle GoldenGate Specialist Certification.,

Job Description Responsible for all functions associated with the design, implementation and maintenance of SQL Server databases including security, back-up, logging, reporting and recovery procedures Manage all technical aspects of the databases and processes Troubleshoot SQL Server service outages as they occur, including after-hours and weekends Transform data via standardization, cleaning, data repair, matching, and de-duping Manage data from multiple sources including internal, external, and 3rd party data Assist in maintaining and improving database operational efficiency. Perform daily, weekly, and monthly data maintenance tasks Assist in developing feeds to Data Warehouse, Marts and data management processes Tuning SQL queries to improve performance Ensure all database servers are backed up in a way that meets the businesss Recovery Point Objectives (RPO) Test backups to ensure we can meet the business Recovery Time Objectives (RTO) Configure SQL Server monitoring utilities to minimize false alarms When performance issues arise, determine the most effective way to increase performance including hardware purchases, server configuration changes, or index/query changes Configure SQL Server instances, high availability (Mirroring, Always ON) and patching of these instances. Troubleshoot issues related to SQL Server infrastructure (Patching, High availability etc.) Proven understanding of SQL coding required to understand performance implications and translate requirements to application developers. Experience in writing SQL Stored Procedures / Functions / Views etc. Experience in keeping the SQL database up and running and perform the health checks for the databases on periodic basis. Experience in helping the Application Team in tuning the SQL queries / batches. Experience in overall monitoring of SQL Server Databases. Preferred Skills Design, test, implement and maintain complex databases with the required organization, access methods, access time, validation checks and security to meet or exceed requirements. Develop, edit and maintain required documentation. Proactively evaluate, recommend and perform database upgrades and changes. Perform system optimization and improvement planning including, but not limited to, database performance analysis, capacity planning and system sizing. Stay abreast of and recommend improvements in technology and methodology to meet changing business needs and market demands, as well as provide for overall optimization of database administration function. Pro-actively monitor the performance of development and production databases to detect existing or potential incidents and/or performance issues. Perform tuning and maintenance to correct and prevent unplanned downtime or performance degradation. Ensure operation of database environments meet or exceed agreed upon service levels (e.g. availability and performance). Plan, schedule and manage the implementation of new databases and modifications to existing databases in a manner that avoids disruption to production and development systems. Set-up and manage database security, manage data purging/archiving activity and other day-to-day database administration activities. Provide ongoing support to operations and support teams as needed. Escalate and manage escalated issues as appropriate. Thorough knowledge of SQL Server configuration, High availability configuration, setting up the environment Required Qualifications 5+ years of technology experience of increasing scope and responsibility (e.g. software development, database) expertise in SQL Server 2005, 2008, 2012,2014,2016,2019 Experience with database design, administration and maintenance in distributed environments. Experience in troubleshooting and resolving database issues, including performance tuning and capacity planning. Proven expertise in database design, to include solid understanding of related programming languages, clustering, back-up/restore technologies, replication and security. Proven understanding of SQL coding required to understand performance implications and translate requirements to application developers. Expertise in writing scripts such as Shell, batch, or PowerShell scripts, writing SQL queries to automate DB related jobs. Familiar with the automation tools like Ansible. Expertise in SQL Server installations and High availability configuration Expertise in SQL Server patching and troubleshooting Expertise in SQL Server Upgradation Preferred Qualification Strong working knowledge of industry-standards database management tools. Demonstrated, successful experience working in a matrixed, multi-vendor technology environment. Demonstrated ability to work effectively in urgent situations with high pressure and visibility. Strong written and verbal communication skills. Location : Ameriprise India ( Hyderabad ) Timings : 24x7 Cab Facilityprovided : Yes Show more Show less

We are looking for an Oracle DBA with 3 to 5 years of experience. The ideal candidate should have strong skills in Oracle database management, performance tuning, database upgrades, RMAN backup, and shell scripting. Must be willing to work from our Noida office. Preferred candidate profile

Who We Are At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities. The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure - good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally figuring it out. This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients. There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn't specific to any one platform, so you'll need a good feel for all of them. And because of this, you'll experience variety and growth at Kyndryl that you won't find anywhere else. You'll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges - in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That's the kind of impact you can have! This is a project-based role where you'll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you'll find the right opportunities and a buddy to support your growth. Boredom Trust us, that won't be an issue. Responsibilities: To ensure 100% uptime for MS-SQL Databases Perform health check of all the databases and ensure 100% database compliance Perform Maintenance activities as per schedule to ensure performance of databases Ensure successful backup of databases Perform Database upgrades / Patches / Hardening / performance tuning / Job scheduling / Job Monitoring. Perform Database Restoration on request Prepare and Publish Database Reports whenever required Prepare SOP documents and keep up to date. Call logging and resolution for incidents / Service requests related to Databases issues / activities Ensure SLA on Uptime of MS-SQL Databases Perform Database restorations / DR Drills / Data extraction as per client requirement Provide necessary support for client Audit Troubleshoot the issues related to Database and resolve quickly as per SLA. Ensure optimum Database performance by tuning the DB parameters Perform database backups and refreshes Plan, implement and maintain security at the database level and server level Work as part of a team and provide on-call supports when required. Setup and maintain documentation and standards. Do general technical trouble shooting and give consultation to development teams. Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job, and you'll continuously grow as a Cloud Hyperscaler. Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer, and there are opportunities at every skill level to grow in either of these directions. Who You Are You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others. Required Technical and Professional Experience Be able to provide all levels of database support and off-hours support on a rotating basis. Minimum 5 to 8 Years of Work Experience with minimum 4-6 years of relevant experience Formulates policies, procedures, and standards relating to database management, and monitors transaction activity and utilization. Excellent professionalism, communication, and interpersonal skills Recent experience in MS SQL Server versions 2005/2008/2012/2014. Expertise with SQL log shipping /Replication Configuration and troubleshooting. Experience in troubleshooting and resolving database problems. Experience in Performance Tuning and Optimization (PTO), using native monitoring and troubleshooting tools and DMV's Experience with backups, restores and recovery models. Practical Knowledge of High Availability (HA) and Disaster Recovery (DR) options for MS SQL Server. Experience of indexes, index management, and statistics. Preferred Technical and Professional Experience Bachelor's Degree / Diploma Engineering Ready to provide 24X7 Support Good verbal and written communication Skills in English Being You Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way. What You Can Expect With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learningprograms give you access to the best learning in the industry to receive certifications, includingMicrosoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed. Get Referred! If you know someone that works at Kyndryl, when asked How Did You Hear About Us during the application process, select Employee Referral and enter your contact's Kyndryl email address.

The Lead Technical Analyst, SAP BASIS & DB Administrator plays a crucial role in interpreting business requirements to design and develop high-quality solutions. This includes adhering to proper design principles and ensuring system stability, performance, and flexibility. You will be responsible for designing solutions that meet exact functionality, performance, robustness, and systems integration expectations. Your primary responsibilities will include delivering high-quality solutions within set timeframes, in alignment with key performance indicators (KPIs) such as solution delivery dates and service-level agreements. Additionally, you will provide ongoing support for the VISY SAP environment, address production issues, recommend and implement solutions as needed, and research/implement relevant OSS notes. Responding to incidents and problems, you will develop technical solutions and processes in accordance with service level agreements and key performance indicators. As the ideal candidate, you must hold a Bachelor's degree in computer science or a related field. Proficiency in managing SAP systems on both Unix/Linux and Windows platforms is mandatory. You should possess a solid understanding of system monitoring tools, performance tuning, and all administration aspects in various SAP solutions. Familiarity with commercial and IT business best practices, along with problem-solving and technical skills, is essential. You are expected to have hands-on experience in SAP Basis administration, including ECC, Gateway, BI, and various operating systems and databases. Knowledge of database administration, particularly MSSQL and SAP HANA, is crucial. Experience with cloud-based SAP environments like AWS and Azure is preferred. Strong documentation skills and the ability to provide specialist advice in a complex environment are key requirements for this role. Key Technical Skills: - 6+ years of hands-on experience in SAP Basis administration - Database administration for MSSQL and SAP HANA - Installation, upgrade, and maintenance of SAP software products - SAP system monitoring, troubleshooting, and tuning - SAP transport management, client copies, and system refreshes - Disaster recovery planning and execution for critical SAP systems - Automation of system administration tasks using RPAs or scripting languages - Security strategy development and implementation for SAP BTP - Business process review and re-engineering - Knowledge of ServiceNow (SNOW) or similar ticketing solutions - Project management skills and familiarity with DevOps methodologies - Continuous learning and staying updated with the latest security threats and vulnerabilities Certifications in any admin-related SAP solutions are preferred for this role. If you are a proactive and detail-oriented individual with a passion for delivering high-quality solutions and supporting SAP environments, we invite you to apply for this position.,

Job Opportunity for DBA (Oracle) You are invited to join a leading IT MNC as a DBA (Oracle) in the Information Technology department. As a DBA (Oracle), your key responsibilities will include database installation and configuration, database backup and recovery, database security, database migration and cloning, monitoring and reporting, troubleshooting and support, database patching and upgrades, as well as collaborating with development teams. To excel in this role, you should hold a BE/ B.Tech /MCA degree with a minimum of 3 years of relevant experience. An OCP certification is required to demonstrate your expertise in Oracle database administration. If you are passionate about database management and possess the required qualifications, we encourage you to apply by sending your updated CV to rudra@trayi.net along with details such as total years of experience, current CTC, expected CTC, notice period, and current location. This is a full-time position with the possibility of contractual/temporary engagement for a period of 24 months. Working hours are scheduled during the day shift from Monday to Friday, offering the benefit of Provident Fund and a yearly bonus. The work location is in person, providing you with ample opportunities to showcase your skills and contribute effectively to the team. Join us at Trayi Consulting Pvt. Ltd. and be a part of our dynamic team dedicated to delivering excellence in the field of Information Technology. Thank you for considering this opportunity. Best regards, Rudra Pratap Dash,

You should be an Engineering Graduate with excellent verbal and written communication skills. You must have leadership experience in managing Large and complex Oracle Databases Installations and Projects, and should be a team player. Your skill set should include excellent core Oracle database skills and hands-on experience with Database Versions 10g, 11g, 12c, and 19c. With a minimum of 10 years of relevant experience, you should have worked extensively on Database Upgrades, Platform Migrations, Backup and Recovery, and Maintenance. Additionally, you should possess excellent knowledge of Database Options including RAC, ASM, Active Data Guard, etc. Problem management and providing workarounds in crisis situations should be one of your strengths. Experience in managing large customer engagements is required, and as a hands-on engineer, you should be able to provide Technology Leadership to the team. This position is at Career Level IC4.,

The job involves working with either MongoDB or PostgreSQL databases and includes a range of responsibilities such as database administration, data management, performance optimization, security measures, documentation, disaster recovery planning, indexing strategies, managing replica sets, database upgrades, user roles management, scripting for automation, web application development using MongoDB and Node.js, collaborating with application teams, and staying updated with the latest technologies in MongoDB and related fields. The ideal candidate should have at least 3 years of experience in database management and should be well-versed in working with MongoDB or PostgreSQL. The job is full-time and permanent, with benefits including cell phone reimbursement, health insurance, and provident fund. The work schedule is during day shifts, and additional bonuses may be provided based on performance. The work location is in person. If you have a passion for database management, experience with MongoDB or PostgreSQL, and enjoy working collaboratively in a dynamic environment, this role may be a perfect fit for you.,

You are an Engineering Graduate with a minimum of 10 years of relevant experience in managing Large and complex Oracle Databases Installations and Projects. Your role requires excellent verbal and written communication skills, as well as leadership experience. You should be a team player with requisite core Oracle Database skill sets and hands-on experience with Database Versions 10g, 11g, 12c, and 19c. Your responsibilities will include working extensively on Database Upgrades, Platform Migrations, Backup and Recovery, and Maintenance. You should possess excellent knowledge of Database Options such as RAC, ASM, Active Data Guard, etc. Additionally, you will be expected to provide problem management and workarounds in crisis situations and manage large customer engagements. As a part of this role, you are required to be a hands-on engineer and provide technology leadership to the team. Your career level is considered as IC4.,

To manage, maintain, and optimize relational MySQL and/or NoSQL database systems. The ideal candidate will be responsible for ensuring database performance, availability, scalability, and security across development, testing, production environment

TAM Candidate Profile ( IC4 ) Engineering Graduate Excellent verbal & written communication skills Should be have leadership experience in managing Large and complex Oracle Databases Installations and Projects Must be a team player Excellent Requisite Core Oracle Database Skill Sets Should have worked on Database Versions 10g, 11g, 12c and 19c Hands on. Minimum of 10 Years of Relevant Experience Should have worked extensively on Database Upgrades/ Platform Migrations/Backup and Recovery/Maintenance. Should have excellent Knowledge on Database Options including RAC/ASM/ Active Data Guard etc. Problem management and provide work arounds in crisis situations. Should have experience in managing large customer engagements Should be a Hands on engineer and able to provide Technology Leadership to team. Career Level - IC4 Career Level - IC4 Responsibilities Responsible for managing and supporting database platforms, Working closely with the partners, application support teams, technical support team As Senior Member of team recognise areas for improvement in the team Responsible for taking appropriate action to initiate changes Responsible for recommending and implementing database security policies, database backup, recovery, and redundancy strategies Responsible for implementing automated monitoring to ensure proactive handling of issues Working independently to perform database performance analysis, capacity planning, system sizing and ongoing maintenance and recommending best practices Responsible for migrating customer on premise environments to Oracle Public Cloud. Acting as a mentor for the team and conducting knowledge sharing sessions with the colleagues

Greetings from Teamware Solutions a division of Quantum Leap Consulting Pvt. Ltd We are hiring a Oracle Engineer Work Mode: Hybrid Locations: Bengaluru Experience: 3 -6 Years Notice Period: Immediate to 15 days Description: Skilled DBA with >2yrs experience in Oracle Database technologies (v11.2 - 19c (v8, or 9 a bonus), proven experience with upgrading databases and with data migration techniques. Has as worked in an enterprise production environment so understands the criticality of Change Management and evidencing actions taken. Has experience with database clustering technologies (RAC / Dataguard) and has a deep experience and understanding of data migration and synchronisation techniques to migrate data between two different database instances (Dump/Load, DataGuard / Async Replication, Goldengate / Synchronous Replication) and has used these to perform side by side migrations and inplace upgrades. Is aware of the considerations when moving from legacy to modern database technologies and will raise these during upgrade discussion (e.g. Password cipher algorithms, connection string changes etc.) Please let me know if you are interested in this position and send me the resumes to netra.s@twsol.com

This is a profile which would be onsite at customer site. Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes On-Premise, Hybrid Cloud, Platforms and Databases , and Security services that TAMs may manage in full or in part. Technical Portfolio Responsible for 24/7 support of Oracle production database services to ensure the highest standards of availability, resilience, integrity, security and performance required by the business systems in on-premise / Oracle Cloud or Cloud@CustomerProviding end to end Life Cycle management support for Oracle Database (Installation, Migration, Upgradation, Patching, Backup & Recovery, High Availability and Disaster Recovery Solution with RAC)Manage Oracle Engineered Systems (Exadata, Super Cluster, Oracle Database Appliances etc)To manage and resolve Service Requests logged by customers (internal and external) on Oracle Database products and contribute to proactive support activities according to product support strategy and modelOwning and resolving problems and managing customer expectations throughout the Service Request/ITIL (IM, CM, PM) lifecycle in accordance with global standardsWorking towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.)Create a RCA document after analyzing/fixing the issuesContributing to Knowledge Management content creation and maintenanceOperating within Oracle business processes and proceduresRespond and resolve customer issues within Key Performance Indicator targetsMaintaining product expertise within the teamDeveloping and maintaining expertise around Oracle Database and OCIMaintain an up-to-date and in-depth knowledge of new Oracle Database release SKILLS & COMPETENCIES:10+ Years of Strong Oracle Database Administration experience maintaining high availability of databases for global operation using Oracle RAC and Data Guard/Standby databasesExperience of managing multiple RDBMS for Enterprise customers and BanksDeep understanding of Oracle Architecture, RAC, Grid Infrastructure(CRS,ASM), RMAN, Data Guard/Physical StandbyShould have performed Major Database UpgradesExperience in Backup and RecoveryExperience in Database Performance TuningHands on experience of Oracle Database MigrationHands on experience on Oracle Enterprise ManagerWorking Knowledge of Exadata would be an advantageOracle Certification, preferably OCP would be an advantage Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction Manage any customer escalation Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract Career Level - IC4 Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer's industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions. Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business. Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives. Identify and submit delivery leads for new opportunities and contract renewals. Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Establish and maintain a delivery governance model with the customer at the management and executive levels. Perform scope and risk management. Contribute to initiatives for Oracle delivery organizational process improvement and tool development. Conduct periodic Service Account Planning and Account Reviews. Career Level - IC4

This is a profile which would be onsite at customer site. Our customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes On-Premise, Hybrid Cloud, Platforms and Databases , and Security services that TAMs may manage in full or in part. Technical Portfolio Responsible for 24/7 support of Oracle production database services to ensure the highest standards of availability, resilience, integrity, security and performance required by the business systems in on-premise / Oracle Cloud or Cloud@CustomerProviding end to end Life Cycle management support for Oracle Database (Installation, Migration, Upgradation, Patching, Backup & Recovery, High Availability and Disaster Recovery Solution with RAC)Manage Oracle Engineered Systems (Exadata, Super Cluster, Oracle Database Appliances etc)To manage and resolve Service Requests logged by customers (internal and external) on Oracle Database products and contribute to proactive support activities according to product support strategy and modelOwning and resolving problems and managing customer expectations throughout the Service Request/ITIL (IM, CM, PM) lifecycle in accordance with global standardsWorking towards, adopting and contributing to new processes and tools (diagnostic methodology, health checks, scripting tools, etc.)Create a RCA document after analyzing/fixing the issuesContributing to Knowledge Management content creation and maintenanceOperating within Oracle business processes and proceduresRespond and resolve customer issues within Key Performance Indicator targetsMaintaining product expertise within the teamDeveloping and maintaining expertise around Oracle Database and OCIMaintain an up-to-date and in-depth knowledge of new Oracle Database release SKILLS & COMPETENCIES:10+ Years of Strong Oracle Database Administration experience maintaining high availability of databases for global operation using Oracle RAC and Data Guard/Standby databasesExperience of managing multiple RDBMS for Enterprise customers and BanksDeep understanding of Oracle Architecture, RAC, Grid Infrastructure(CRS,ASM), RMAN, Data Guard/Physical StandbyShould have performed Major Database UpgradesExperience in Backup and RecoveryExperience in Database Performance TuningHands on experience of Oracle Database MigrationHands on experience on Oracle Enterprise ManagerWorking Knowledge of Exadata would be an advantageOracle Certification, preferably OCP would be an advantage Proactively report on any potential risks / issues that may impact service delivery or customer satisfaction Manage any customer escalation Ensure all contract-related systems and documentation either required contractually or as part of a program, are up to date and accurate Monitor and report revenue forecast and margin estimates, revenue and margin achievements for each contract Career Level - IC4 Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts. Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization. Provides direction and mentoring to more junior team members. Understand customer's industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap. Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions. Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business. Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives. Identify and submit delivery leads for new opportunities and contract renewals. Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution. Establish and maintain a delivery governance model with the customer at the management and executive levels. Perform scope and risk management. Contribute to initiatives for Oracle delivery organizational process improvement and tool development. Conduct periodic Service Account Planning and Account Reviews. Career Level - IC4