Database Administrator (DBA)

Job description:

Job Responsibilities

Position-Data Administrator / Database Administrator (DBA)Location: RemoteReports to: CTOSalary Range: 20,00,000-25,00,000 INR(Open for negotiation for right candidates, depending on last CTC)

Job Summary:

The Data Administrator will own the foundation of Meera.ai’s data ecosystem ensuring that platform, client, and operational data are accurate, consistent, secure, and optimized from ingestion through reporting. This role is critical to maintaining high data integrity across AWS, Redshift, and internal systems, enabling fast, reliable insights in Tableau and other analytics tools.

The ideal candidate will combine deep technical expertise in database and data warehouse management with a strong understanding of data governance, compliance, and performance optimization. This position will be instrumental in defining and enforcing best practices for data modeling, ETL/ELT architecture, and BI enablement across the organization.

Key Responsibilities

1. Data Infrastructure Design & Management

• Design, implement, and manage AWS-based data infrastructure including Redshift, RDS, and S3 for scalable, high-performance storage and querying.
• Develop and maintain data pipelines for ingesting, transforming, and storing large-scale platform data (usage, messaging, campaign, and customer metrics).
• Implement and maintain database objects (schemas, tables, views, indexes) optimized for analytical workloads.

2. Data Governance, Security & Compliance

• Establish and enforce data governance policies, ensuring adherence to Meera.ai’s compliance requirements (TCPA, FERPA, SOC2, HIPAA where applicable).
• Manage data access, permissions, encryption, and auditing across AWS and Redshift environments.
• Maintain data dictionaries, lineage documentation, and metadata standards to ensure transparency and reliability across teams.
• Implement row-level and column-level security for sensitive datasets (e.g., client PII, SMS logs, and compliance reporting).

3. Performance Optimization & Reliability

• Monitor and tune Redshift performance, managing WLM queues, vacuuming, sort keys, and distribution strategies.
• Optimize ETL jobs for performance and cost efficiency across AWS services (Glue, Lambda, Step Functions).
• Manage query optimization, resource utilization, and scaling configurations.
• Conduct regular system health checks, capacity planning, and cost monitoring.

4. Data Quality, Integrity & Validation

• Define and automate data validation and cleansing routines across ingestion points to ensure accuracy and consistency.
• Oversee master data management (MDM) processes for client accounts, campaigns, and lead data.
• Identify and resolve data discrepancies between source systems (e.g., Twilio logs, CRM, billing, and platform usage data).

5. Backup, Recovery & Security

• Develop and manage automated backup, restore, and disaster recovery strategies across AWS environments.
• Ensure redundancy and data durability through appropriate S3 versioning, snapshots, and archival policies.
• Conduct regular security audits and penetration tests for data systems.

6. BI & Reporting Enablement

• Serve as the primary liaison between the data warehouse and the BI team, enabling Tableau dashboards that drive platform health, campaign performance, and financial insights.
• Design and maintain semantic models, views, and data marts for self-service analytics.
• Support business units in defining KPIs, data definitions, and custom report logic.
• Automate Tableau extract refreshes and performance optimizations.

7. Collaboration & Process Standardization

• Work closely with Engineering, Product, Finance, and Customer Success teams to align on data strategy, governance, and platform metrics.
• Create internal documentation, SOPs, and version control processes for database changes.
• Drive best practices in data lifecycle management, cost control, and system scalability.
• Mentor team members on querying best practices, data visualization standards, and efficient resource use.

Qualifications

• Bachelor’s degree in Computer Science, Data Engineering, or related field (Master’s preferred).
• 5+ years of experience in database administration, data engineering, or data warehouse management.
• Expertise in Amazon Redshift, AWS RDS, S3, and related AWS data services (Glue, Lambda, CloudWatch, IAM).
• Strong SQL and data modeling skills (star schema, snowflake, normalization).
• Hands-on experience with ETL/ELT orchestration (e.g., Airflow, dbt, Step Functions).
• Experience integrating data from multiple sources including CRMs, marketing automation, and Twilio messaging data.
• Proficiency in Tableau (data sources, extracts, performance tuning, user permissions).
• Strong understanding of data security, privacy, and compliance frameworks (TCPA, FERPA, HIPAA, SOC2).
• Excellent analytical and communication skills, with the ability to translate technical details into business insights.

Preferred Skills (Nice to Have)

• Experience with Python for ETL scripting or automation.
• Familiarity with data catalog and observability tools (e.g., AWS Glue Data Catalog, Monte Carlo, DataHub).
• Understanding of ASC-606 and revenue reporting data structures for SaaS metrics.
• Experience building usage-based billing dashboards and data quality monitors.
• Knowledge of machine learning data preparation or predictive analytics models.

Impact of the Role

The Data Administrator ensures that Meera.ai’s data from inbound leads and message logs to campaign performance and billing is accurate, secure, and actionable. This role provides the backbone for executive dashboards, customer analytics, and compliance visibility, directly influencing product decisions, financial forecasting, and customer success outcomes.

Job Types: Full-time, Permanent

Benefits:

Why Work With Us?

Joining Meera.AI means stepping into a challenging yet incredibly rewarding opportunity. As part of our early team, you’ll help build digital marketing and outbound automation innovations from the ground up-alongside talented specialists and with strong financial backing.

Because we’re still in the early stages of our journey, you’ll gain firsthand experience in the full lifecycle of a fast-moving startup-from acquiring our first customers to scaling and raising multiple funding rounds. If you choose to grow with us, the career upside is tremendous.

You’ll also benefit from a growing Employee Value Proposition (EVP) that currently includes:

• Flexible schedule
  
• Paid time off
  
• A zero office-politics culture
  
• A continuously expanding list of perks-we’re committed to making Meera.AI a great place to work.

What We Do at Meera.AI

Meera.AI is an AI-powered customer engagement and automation platform designed to help businesses scale conversations, accelerate lead conversions, and significantly boost revenue-without relying on manual outreach.

We combine AI-driven SMS, voice, email, and WhatsApp automation with deep CRM integrations to help companies:

Automate follow-ups across multiple channels

Improve response rates and meeting bookings

Reduce time spent on repetitive tasks

Deliver personalized communication at scale

• Maintain compliance with global messaging and outbound standards (including A2P 10DLC)

Our mission is simple: to help businesses create meaningful, revenue-driving customer conversations using the power of AI.

Work/Life Balance at Meera.AI

We want to be honest about the realities of an early-stage startup. At this stage, raw hours and hustle can make a meaningful difference in our impact. Sometimes this means working later into the evening or, on rare occasions, supporting a weekend push-but this is driven by personal ambition, not expectation.

We operate with:

• Flexibility: You manage your schedule in the way that helps you do your best work.
  
• No hidden expectations: We don’t expect anyone to overwork.
  
• Direct access to leadership: We maintain an open-door policy-everyone can reach out to the leadership team anytime for support or feedback.

Our Culture & Values

At Meera.AI, culture is everything. We look for individuals who thrive in ownership-driven, collaborative, and honest environments.

Our values include:

• Customer First

Do what’s right for the customer, even when no one is watching.

Innovation

Think beyond the obvious. Push boundaries. Bring new ideas.

Love of Learning

Stay curious, grow constantly, and apply what you learn.

Impact

Accomplish meaningful work that moves the company forward.

Ownership

Own your goals. Be accountable. Bring solutions—not excuses.

Authenticity & Honesty

Be transparent, quick to acknowledge mistakes, and assume positive intent. No behind-the-door criticism.

• Proactivity

Act before someone asks. Anticipate needs.

Cooperation

Be a team player who contributes positively to the culture and collaborates effectively.

Ready to Take the Challenge?

If this sounds like a place where you can do your best work-and you’re ready to help build something extraordinary-don’t wait. Write to us, the above email HR team will connect with you to explore next steps.