Data Support Engineer

As a Data Support Engineer at Meesho, you will be part of a self-starting team that thrives on teamwork, constructive feedback, and a strong Founders Mindset. We value speed over perfection and view failures as opportunities to improve. Our engineering teams focus on continuous growth, with regular 1-1s and open communication to ensure each team member's development. If you enjoy building impactful solutions with a fun team, Meesho is the place for you. **Role Overview:** - Monitor, manage, and maintain Big data-based applications. - Triage and resolve support tickets related to application functionality, performance, and system availability. - Provide prompt service to platform users, adhering to strict SLAs for response and restoration times. - Perform problem determination, workaround resolution, root cause analysis, and major incident management. - Maintain high-quality and accurate solution and application support documentation, including creating and updating knowledge base articles. - Proactively detect and resolve issues before they impact the platform. - Install/manage backup and monitor applications. **Key Responsibilities:** - 1-3 years of experience. - Strong Linux Fundamentals with scripting experience. - Proficiency in database fundamentals and SQL queries. Meesho is an e-commerce platform dedicated to democratizing internet commerce for everyone. Our unique business model supports sellers by offering zero commission and affordable shipping solutions. We provide a large and diverse customer base, state-of-the-art tech infrastructure, and a pan-India logistics network to help sellers grow their businesses nationwide. Our culture focuses on high impact and performance excellence, prioritizing a people-centric environment that values exceptional talent. Meesho offers competitive compensation, both cash and equity-based, tailored to individual experience and skills. Our holistic wellness program, MeeCare, includes benefits across physical, mental, financial, and social wellness. We also emphasize work-life balance through generous leave policies, parental support, retirement benefits, and learning and development assistance. Join Meesho in building impactful solutions with a dynamic team and a supportive work environment. Learn more about us [here](https://www.meesho.io/).,