Customer Support & Testing Engineer

You should have a Bachelor's degree in Computer Science, Engineering, IT, or a related field. Additionally, you should possess at least 3 years of experience in customer support or software testing; however, freshers with a strong aptitude are also encouraged to apply. Having a good understanding of software QA methodologies and tools is crucial for success in this role. Your responsibilities will include understanding and testing web/mobile applications, so it is imperative that you have the ability to comprehend these technologies. Effective communication skills in English, Marathi, and Hindi are essential. Furthermore, basic knowledge of databases, such as MySQL, and debugging tools is required. Although not mandatory, familiarity with testing tools like JIRA, Postman, or Selenium would be beneficial. Patience and empathy are key traits that you should possess while dealing with client issues. Additionally, the ability to multitask and thrive in a fast-paced environment will be advantageous in this position.,